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Union Plaza

3.0 star property

Photo gallery for Union Plaza

Restaurant
Lobby
Exterior
Reception
Standard Twin Room, 2 Single Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View map
Street Almaty 1/1, Astana, Akmola Province, 010000
  • Astana Arena
    ‪2 min drive‬
  • Bayterek Tower
    ‪2 min drive‬
  • The US Embassy and the Consulate in Kazakhstan
    ‪6 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Astana

With a stay at Union Plaza in Astana (Yesil District), you'll be within a 5-minute drive of Saryarka Velodrome and Alau Ice Palace. .This hotel is 1.1 mi (1.7 km) from Islamic Centre and 1.1 mi (1.8 km) from KazMunayGaz.

What's nearby

  • Astana Arena - 2 min drive - 1.6 km
  • Bayterek Tower - 2 min drive - 2.0 km
  • Khan Shatyr - 3 min drive - 2.0 km
  • EXPO 2017 - 4 min drive - 3.5 km
  • The US Embassy and the Consulate in Kazakhstan - 6 min drive - 5.4 km

Getting around

  • Astana Railway Station - 29 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive

Restaurants

  • ‪Emiliya - ‬16 min walk
  • ‪Galmart - ‬18 min walk
  • ‪Креветка - ‬12 min walk
  • ‪Global Coffee - ‬7 min walk
  • ‪Культура диктует - ‬13 min walk

About this property

Union Plaza

Hotel in Astana with free breakfast and a 24-hour front desk
Union Plaza offers 32 air-conditioned accommodations with slippers and hair dryers. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 32 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Union Plaza has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Union Plaza Hotel Astana
Union Plaza Hotel Nur-Sultan
Union Plaza Nur-Sultan
Hotel Union Plaza Nur-Sultan
Nur-Sultan Union Plaza Hotel
Union Plaza Hotel
Union Plaza Hotel Nur-Sultan
Union Plaza Nur-Sultan
Hotel Union Plaza Nur-Sultan
Nur-Sultan Union Plaza Hotel
Union Plaza Hotel
Hotel Union Plaza
Union Plaza Hotel
Union Plaza Astana
Union Plaza Hotel Astana

Reviews

Union Plaza Reviews

8.0

Very good

7.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

10/10 Excellent

Erjan Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place.
Stayed 1 night in Oct 2024

8/10 Good

Jacek

Travelled with family
Liked: Cleanliness, staff & service

Pobyt 9 dni

Hotel całkiem znośny, wszelkie prośby były realizowane natychmiast, śniadania bardzo monotonne. Cena adekwatna do standardu.
Stayed 9 nights in May 2023

10/10 Excellent

sameen

Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location, 2km from Green Boulevard (Bayterek Tower). Easy to get taxi. Spacious and clean room. Good breakfast spread.
Stayed 3 nights in Jun 2019

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Een goede plek

Het hotel is dicht bij centrum van Astana ( van Bayterek ) dus de locatie is heel goed. Dicht bij het Astana International Airport. Ze kunnen voor jou een vervoer regelen. Ze spreken helaas geen Engels maar met een electronische translator gaat het wel. Vriendelijke en behulpzame mensen. Ps. Ontbijt is heel lekker :-)
Stayed 1 night in Apr 2024

8/10 Good

Cihan

Stayed 1 night in Jul 2022

6/10 Okay

Evgenii

Business traveller
Stayed 16 nights in Nov 2019

4/10 Poor

Irina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Нет регулярной убоки, убирают только после просьбы. За 17 дней проживания ни разу не поменяли бельё. На завтрак предаставляют выпечку не первой свежести. Больше никогда не останавлюсь в этом отеле и другим не советую.
Stayed 16 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
１９年９月に１１泊ほど滞在しました。部屋は広くて設備自体もおおむね満足でしたが、室内の清掃はこちらから頼まない限り、してくれないのが驚きました。しかもスタッフはなかなか英語が通じず。 朝食バイキングは毎日同じメニューでしたが、長期滞在でなければそこまで飽きることはないかなと。 Ｗｉ―Ｆｉの状態は日によってまちまちでしたが、使えなくて困るというほどでもありませんでした。
Stayed 11 nights in Sep 2019