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Novotel Bali Benoa

4.5 star property

Photo gallery for Novotel Bali Benoa

Villa, 2 Bedrooms, Beachfront | View from room
Beach Cabana, Beach Wing, Ocean View
3 restaurants, breakfast, lunch, dinner served; international cuisine
Villa, 2 Bedrooms, Beachfront
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
#70 Jalan Pratama, Tanjung Benoa, Nusa Dua, Bali, 80361
  • Place, Tanjung Benoa Beach
    ‪4 min walk‬
  • Place, Wibisana Marine Adventures
    ‪9 min walk‬
  • Place, Moon Cot Sari Turtle Farm
    ‪3 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

  • Garden view
  • 44 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

  • Garden view
  • 210 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View (Located In The Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Pool View (Located In The Garden Wing)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View (Located in the Garden Wing)

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 2 Single Beds, Pool View (Located in the Garden Wing)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Beach Cabana, Beach Wing, Ocean View

Beach Cabana, Beach Wing, Ocean View

Beach Cabana, Beach Wing, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access (Garden Wing)

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 King Bed, Pool Access (Garden Wing)

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool Access

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Pool Access

  • 42 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

  • Garden view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

  • Ocean view
  • 500 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Single Bed

View all photos for Beach Cabana, Beach Wing, Garden View

Beach Cabana, Beach Wing, Garden View

Beach Cabana, Beach Wing, Garden View

  • Beach view
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Garden Wing)

8.0 out of 10
Very good
(8 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Garden Wing)

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 2 Single Beds (Garden Wing)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Family Room, Multiple Beds (Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Garden Wing)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Similar properties

Exterior
Novotel Bali Nusa Dua
  • Pool
  • Spa pool
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  • Kids’ pool
4.2 out of 5, Very good, 800 reviews
The price is NZ$183
includes taxes & fees
20 Feb - 21 Feb
Novotel Bali Nusa Dua

About the area

Nusa Dua

With a stay at Novotel Bali Benoa in Nusa Dua (Tanjung Benoa), you'll be within a 15-minute drive of Tanjung Benoa Beach and Nusa Dua Beach. .This beach hotel is 9.5 mi (15.3 km) from Kuta Beach and 10.6 mi (17.1 km) from Legian Beach.

What's nearby

  • Tanjung Benoa Beach - 4 min walk - 0.4 km
  • Wibisana Marine Adventures - 9 min walk - 0.8 km
  • Chinese Buddhist Temple - 15 min walk - 1.3 km
  • Moon Cot Sari Turtle Farm - 3 min drive - 0.7 km
  • Kuta Beach - 24 min drive - 19.6 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 26 min drive

Restaurants

  • ‪Batan Bekul - ‬6 min walk
  • ‪Grand Mirage Jukung Grill - ‬5 min walk
  • ‪BumbuBali - ‬4 min walk
  • ‪Kecak bali Restaurant - ‬4 min walk
  • ‪Glaze Bali - ‬3 min walk

About this property

Novotel Bali Benoa

Family-friendly fun on the beach, with 3 outdoor pools
Novotel Bali Benoa offers 187 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In Balance Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 187 guestrooms featuring refrigerators and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Uluwatu Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Uluwatu Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Cocos Beach Restaurant - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Crocokiss Restaurant - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Nanas Bar - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 18 per person
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cocos Beach Restaurant
  • Crocokiss Restaurant
  • Nanas Bar
  • Uluwatu Restaurant

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Rowing/canoeing
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 28.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 28.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bali Novotel Benoa
Benoa Bali Novotel
Benoa Novotel
Novotel Bali
Novotel Bali Benoa
Novotel Bali Benoa Hotel
Novotel Bali Benoa Hotel Nusa Dua
Novotel Bali Benoa Nusa Dua
Novotel Benoa
Novotel Benoa Bali
Novotel Bali Benoa Hotel
Novotel Bali Benoa Nusa Dua
Novotel Bali Benoa Hotel Nusa Dua

Novotel Bali Benoa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 382 out of 834 reviews
Rating 8 - Good. 316 out of 834 reviews
Rating 6 - Okay. 97 out of 834 reviews
Rating 4 - Poor. 26 out of 834 reviews
Rating 2 - Terrible. 13 out of 834 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff, luxurious pools, comfortable, clean room. Nice balcony, on the beach
Stayed 7 nights in Sep 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

6/10 Okay

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Rather unhappy that they “upgraded” us away from the pool access rom that we had specifically asks and paid for. When we stood our ground they begrudgingly said we could mine in two days. Then when we checked out to move they put us in the lobby ( finally ith a free ‘non alcoholic) dink as we waited be to hours to get ono the room. Nusa dua is not hat we remember. We only be returning. Breakfast buffet as nice
Stayed 5 nights in Sep 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and professional. The room menu was surprisingly international and awesome. I would definitely recommend this hotel.
Stayed 7 nights in Sep 2025

10/10 Excellent

Maulin

Stayed 2 nights in Aug 2025

6/10 Okay

Donna, Napier

Liked: Cleanliness, staff & service
Arriving at the novotel was very pleasant. Lovely staff and surroundings gorgeous. However when we arrived in our deluxe garden room we were very disappointed. It was incredibly dark requiring lights on in the middle of the day.. The room was very tired and the night light socket was loose
Stayed 3 nights in Jul 2025

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel has had a makeover around the resort. Great pools and beach locations. A very good breakfast and super friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

HOI LAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprised family trip

It’s my wife birthday trip. Hotel prepared a birthday surprise for us, upgraded to family suites and a bit birthday decorations which make us so happy. Our suites is spacious, have a double bed and two single beds with 2 toilets, 2 showers and 1 bath tub. The room can be more clean, since one of the toilet have more then 10 flies inside, we dare to use it. And there is only 1 air-con for 80 square metres area is not enough. And we can’t adjust the speed of the fans. The pool and beach view is stunning. The breakfast is perfect, lot of choices. There is a kids club which my kids like it. They even have kids care services.
Stayed 1 night in Jul 2025

10/10 Excellent

salah

Stayed 6 nights in Jul 2025

10/10 Excellent

Nikhil, Traralgon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family looking for quiet and serene accommodation with Balinese architecture. Not much entertaining activities No poolside music
Stayed 1 night in Jul 2025

6/10 Okay

Monique

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not 5 star

Friendly staff but the hotel was dated and need upgrading. Not 5 star standard. Breakfast ok-ish
Stayed 3 nights in Jun 2025

8/10 Good

russell

Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 2 nights in Jun 2025

6/10 Okay

eliza

Travelled with family
Liked: Property conditions & facilities, room comfort

Comfortable enough, but food wasn’t up to scratch

Hotel is fine Rooms are a little dated but comfortable Hotel food was a little pricey for Bali and not very good quality We ended up going to another hotel for many times for breakfast and dinner during our stay
Stayed 6 nights in Jun 2025

4/10 Poor

Andrew

Disliked: Property conditions & facilities
The property was very tired, shower head was calcified and bed pillows very large and firm. Food from the restraunt was below average and buffet breakfast sub par. Not great value for $
Stayed 4 nights in Jun 2025

4/10 Poor

Lisa

Travelled with family and small children, Travelled with group
For a 5 star hotel was disappointed. Beds were hard , would have better sleeping on the floor . No hand towels or face washers. Having to ring everyday for towels to be delivered, when taken Customer service at service desk terrible.
Stayed 7 nights in Jun 2025

10/10 Excellent

Georgina

Liked: Cleanliness, amenities
The rooms with garden view were situated across the road from the main hotel, with their own swimming pools and bar area. A man to help you cross the small but busy road 24/7.
My little patio view
Stayed 14 nights in May 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only about 25mins from airport, good looking property, very friendly staff, didn't realise the hotel was split in 2 across a road, reception, breakfast, main pool, and half the rooms were on the beach side, the other pool was across the road, with rooms with pool access,,, i booked the pool access room, then had an email saying the pool was under maintenance, and was closed , but would be open 2 weeks before we arrived, which was good, on arriving at hotel, we were told the pool was still closed, we were upgraded to another room , which was nice, but not close to the pool like i wanted, this pool was cold, very windy from the ocean, and too many people were there due to the other pool being closed, 2 days before we left the other pool opened, it was nice and warm , and the wind was blocked from the ocean due to the built up area it was located in, this is the better side, overall its a nice place, but for us it was ruined , due to the pool being closed
Stayed 10 nights in Jun 2025

10/10 Excellent

LEE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness
Nice resort ,pitty you cant really walk the ocean front
Stayed 5 nights in May 2025

2/10 Terrible

sophia

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

pascal

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Professional photographer inside reception to capture special moment for was great for us. Rooms where always clean and well looked after.. Only downside 2nd pool was down for maintenance
Stayed 7 nights in Apr 2025

10/10 Excellent

Dewan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed at Novotel Bali Benoa for 3 nights as a family of five and had an absolutely delightful experience. The hotel is perfectly set up for families — our kids especially loved the dedicated kids pool and the vibrant kids club, which gave us some time to relax while they had their own adventures. One of the most magnificent features of this hotel is its private beach — peaceful, clean, and just steps away from the resort. It really gave our stay that extra tropical charm. The food and drinks were enjoyable and reasonably priced. While the overall quality was good, we do feel there’s room for improvement in terms of variety and consistency of food offerings. The staff were all very friendly and welcoming throughout our stay. A special thanks to Aditiya, who went above and beyond by waiving our late check-out fee — a generous gesture that saved us around $100 AUD and truly left a lasting impression. Overall, Novotel Bali Benoa offers great value and warm hospitality in a beautiful beachfront setting. We’d definitely consider coming back for another family escape.
Stayed 3 nights in Apr 2025

10/10 Excellent

dominick, hagerstown

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent breakfast, friendly staff, bunk bed room was very great layout comfortable beds and mattresses
Stayed 3 nights in Mar 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved everything!

Everyone is extremely friendly and accomodating. I was travelling alone with my two kids and no request is too big or too small. Very quiet and friendly. The hotel is not brand new, it’s a little bit run down, but still excellent condition. All pools are great for adults and lids. This is our second time in this hotel and won’t be the last one.
Stayed 12 nights in Mar 2025