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Heritage Inn Express Hayward

2.0 star property

Photo gallery for Heritage Inn Express Hayward

Room, 1 King Bed, Non Smoking
Property entrance
Reception
Room, 1 King Bed, Non Smoking
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
410 W A St, Hayward, CA, 94541
  • Chabot College
    ‪2 min drive‬
  • California State University East Bay
    ‪6 min drive‬
  • Oakland Zoo
    ‪9 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Hayward

When you stay at Heritage Inn Express Hayward in Hayward, you'll be in the business district, within a 15-minute drive of Oakland Arena and Oakland-Alameda County Coliseum. .This motel is 14.9 mi (24 km) from San Francisco Bay and 8.7 mi (14 km) from Oakland Zoo.
View more Motels in OaklandOpens in a new window

What's nearby

  • Southland Mall - 19 min walk - 1.6 km
  • Chabot College - 2 min drive - 2.9 km
  • California State University East Bay - 6 min drive - 5.7 km
  • Oakland Zoo - 9 min drive - 12.1 km
  • Oakland-Alameda County Coliseum - 11 min drive - 15.6 km

Getting around

  • Fremont Station - 12 min drive
  • Hayward Station - 13 min walk
  • Oakland Intl. Airport (OAK) - 17 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Applebee's Grill + Bar - ‬2 min drive
  • ‪Metro Taquero - ‬4 min walk

About this property

Heritage Inn Express Hayward

Motel in Hayward with free parking
Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator. Free self parking is available onsite.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Electricity fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Hayward
Heritage Inn Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Heritage Inn Express Hayward Reviews

Reviews

5.6
Rating 10 - Excellent. 205 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 127 out of 1001 reviews
Rating 2 - Terrible. 369 out of 1001 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Ever

It was the worst hotel I have ever been to. I couldn’t even stay the entire night I was grossed out. The wall was not even attached to the floor. I leaned against it and almost went through. Rugs are ripped and nasty. Mold and just nasty everywhere. I would definitely not take a shower or use the towels so I left.
Stayed 1 night in Mar 2025

4/10 Poor

Laurie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Maria lucero

Stayed 2 nights in Mar 2025

6/10 Okay

Jorge A

Stayed 1 night in Mar 2025

8/10 Good

Maria lucero

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jesus, Las Vegas

Noise
Stayed 1 night in Mar 2025

8/10 Good

Rodney

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rodney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Diego

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

I'll be back!

The staff here are all friendly and provide excellent service, doing their best to accommodate their guests. Love the pet friendly policy!
Stayed 1 night in Jan 2025

2/10 Terrible

Maria lucero

Travelled with family
Disliked: Staff & service, room comfort
This time wasnt as comfortable as other times, they gave me a room on the 3rd floor next to a bunch of guys. When asked to change room they changed across and there was guys drinking and smoking. It was very loud and obnoxious. I honestly wanted to just get to My room and relax but couldnt cause of how much noise they made. It was an uncomfortable stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jordis

Liked: Cleanliness, staff & service
The staff is very helpful.
Stayed 8 nights in Oct 2024

10/10 Excellent

Jordis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The staff is lovely!
Stayed 7 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
All the reviews are true. Semi sketch area. There were construction workers standing right outside my door smoking, playing music and talking loudly. Beds were uncomfortable and the sofa couch in room had some questionable stains. TVs are outdated.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness

It seems like it’s shady, but it’s all right here.

The hotel itself is on the shady side, which makes sense as it is the least expensive hotel around. It’s the staff that make this place good. Nice, helpful. Not judgmental, and that’s the front desk as well as housekeeping. ,
Stayed 1 night in Jan 2025

6/10 Okay

Gabriel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2024

4/10 Poor

MITCHEL

Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom very dirty even the towels still had hair on it
Stayed 4 nights in Jan 2025

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please do not stay here.

The Heritage Inn Express is most likely the worst hotel I have ever stayed in. Some things can't be helped, as the hotel is in a not-so-great neighborhood, and as much as they would like, certain factors such as trespassers or unsafe activity on the property grounds are inevitable. The previous one-star reviews are all true, and the photos do not represent what the hotel is actually like. The furniture is old and damaged, the room is in bad condition, and the bathroom had orange stains in the toilet and the shower. The sheets were dirty and had holes, and we heard loud talking in the rooms next to and above us. We had booked the room for the week, but we decided that it was better to cut our losses and find lodging elsewhere. Overall, the hotel is pretty bad and there are better options within walking distance. The one positive is that when I went to the front desk to raise these issues, the agent agreed to do so and we avoided paying for the rest of our stay. The price is tempting, but it is not worth it.
Stayed 5 nights in Dec 2024

4/10 Poor

Henry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Abriana

Stayed 4 nights in Dec 2024

2/10 Terrible

Douglass

Disliked: Cleanliness, staff & service, property conditions & facilities
People smoking weed outside my door .
Stayed 2 nights in Dec 2024

8/10 Good

Faalalanu, HAYWARD

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I’m a regular guests at the Heritage Inn.. I stayed for 3 weeks! At the beginning I loved the place! But lately, People brings there dogs to the hotel! You walked outside of your room , you see dog poop! Parking lot, same thing!! Then there’s people doing their drugs and drinking, loud music!!! It’s just horrible!!!
Stayed 3 nights in Dec 2024

6/10 Okay

Siddharth, Redmond

Liked: Cleanliness, staff & service
The room given to me had a very strong stench of smoke. It was disgusting.
Stayed 1 night in Dec 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024