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Holiday Inn Express & Suites Hayward - Castro Valley by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Exterior
Restaurant
Restaurant
Free daily buffet breakfast
Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
25640 Mission Boulevard, Hayward, CA, 94542
  • Place, California State University East Bay
    ‪14 min walk‬
  • Place, Alex Giualini Plaza Park
    ‪3 min drive‬
  • Place, Hayward City Hall
    ‪4 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪20 min drive‬

Room options

View all photos for Premium Room

Desk, laptop workspace, blackout curtains, soundproofing

Premium Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Hayward

With a stay at Holiday Inn Express & Suites Hayward - Castro Valley by IHG in Hayward (Mission Foothills), you'll be within a 15-minute drive of Oakland Arena and California State University East Bay. .This hotel is 15.1 mi (24.2 km) from San Francisco Bay and 1.5 mi (2.4 km) from Alex Giualini Plaza Park.

What's nearby

  • California State University East Bay - 10 min walk - 0.9 km
  • Alex Giualini Plaza Park - 4 min drive - 2.5 km
  • Cinemark Century at Hayward - 5 min drive - 2.9 km
  • Hayward City Hall - 5 min drive - 2.9 km
  • Stanford University - 39 min drive - 35.5 km

Getting around

  • Hayward BART Station - 4 min drive
  • Fremont Station - 14 min drive
  • Oakland Intl. Airport (OAK) - 26 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪In-N-Out Burger - ‬10 min walk
  • ‪Cardenas Markets - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪La Super Torta - ‬2 min drive

About this property

Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Holiday Inn Express & Suites Hayward - Castro Valley by IHG offers 85 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Suites Hayward an IHG Hotel
Holiday Inn Express Suites Hayward Castro Valley
Holiday Inn Express Suites Hayward – Mission Foothills
Holiday Inn Express Suites Hayward Castro Valley by IHG

Holiday Inn Express & Suites Hayward - Castro Valley by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 192 out of 320 reviews
Rating 8 - Good. 55 out of 320 reviews
Rating 6 - Okay. 27 out of 320 reviews
Rating 4 - Poor. 19 out of 320 reviews
Rating 2 - Terrible. 27 out of 320 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ALAN

Stayed 5 nights in Jan 2026

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect
Stayed 1 night in Jan 2026

4/10 Poor

Simon

Disliked: Cleanliness, amenities
Room, I found a few hairs on the bed
Stayed 1 night in Oct 2025

10/10 Excellent

Jenne

Stayed 1 night in Jan 2026

10/10 Excellent

Shalonda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Always nice and cleaned and very positive not noisy at all.
Stayed 1 night in Jan 2026

6/10 Okay

Wanda

Stayed 1 night in Jan 2026

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room good staff
Stayed 1 night in Jan 2026

10/10 Excellent

Jenne

Stayed 1 night in Jan 2026

2/10 Terrible

Grace

Travelled with family
Upon check-in, we were given the wrong room. When we went upstairs, we found it was a two double bed room instead of the suite we had reserved. When we asked for assistance, we were not given clear options or reassurance. We were told a manager was not available and that we might have to wait until the next day, which caused unnecessary stress and uncertainty, especially since we had called ahead and checked before 4 p.m. The staff member assisting us came across as dismissive when we asked follow-up questions. Although a room was eventually found for us, the lack of communication and the feeling of being dismissed significantly impacted our experience. We simply needed clarity and reassurance so we could decide whether to stay or make alternate arrangements.
Stayed 2 nights in Dec 2025

10/10 Excellent

humberto, Fremont

Stayed 1 night in Jan 2026

10/10 Excellent

Jazmin

Travelled with family
Liked: Amenities, property conditions & facilities
Everything was perfect 👌
Stayed 1 night in Jan 2026

6/10 Okay

GEORGE

Liked: Cleanliness
A newer property with clean rooms, free parking and good breakfast. The front desk allowed us to check in early since a room was available. Not so good-the hot shower would last about 5 minutes and then go cold and the flow would trickle every morning around 9:00 am. We stayed for 3 nites and this happened every morning.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kishankumar

Stayed 4 nights in Dec 2025

10/10 Excellent

See

Stayed 1 night in Dec 2025

6/10 Okay

Claudette Aileen

Travelled with family
Liked: Cleanliness
Staff had said breakfast was until 930am but it was really 9am. So we were late for it
Stayed 1 night in Dec 2025

2/10 Terrible

Jaimik

Liked: Property conditions & facilities
I didn’t have towels in room for two days.
Stayed 4 nights in Dec 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was nice. Hotel staff was great. Laundry on site, but the washing machine only takes $4.00 in quarters and front desk has no change. I was told to go to the liquor store next door.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Unprofessional staff wasn't helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

MISTY

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff great experience
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Stayed 3 nights in Dec 2025

10/10 Excellent

ROBERTO

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great service good breafast
Stayed 2 nights in Dec 2025

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

10/10 Excellent

Suliman a

Stayed 1 night in Dec 2025

10/10 Excellent

Amalia

Stayed 3 nights in Dec 2025