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Hotel Casa del Sótano

3.5 star property

Photo gallery for Hotel Casa del Sótano

Exterior
Courtyard
Terrace/patio
Design Studio Suite, 1 Bedroom, Terrace, City View
Design Studio Suite, 1 Bedroom, Terrace, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Place, Santo Domingo Square
    ‪3 min walk‬
  • Place, Oaxaca Ethnobotanical Garden
    ‪5 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪25 min drive‬

Room options

View all photos for Family Double Room

Family Double Room

Family Double Room

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Traditional Room

Traditional Room

Traditional Room

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Oaxaca

Hotel Casa del Sótano is centrally located in Oaxaca, a 4-minute walk from Santo Domingo Square and 6 minutes by foot from Oaxaca Ethnobotanical Garden. .This inn is 0.4 mi (0.6 km) from Oaxaca Cathedral and 0.5 mi (0.8 km) from Museo de las Culturas de Oaxaca.
View more Inns in OaxacaOpens in a new window

What's nearby

  • Santo Domingo Square - 3 min walk - 0.3 km
  • Oaxaca Ethnobotanical Garden - 5 min walk - 0.5 km
  • Oaxaca Cathedral - 7 min walk - 0.6 km
  • Zócalo - 7 min walk - 0.6 km
  • Church of Santo Domingo de Guzmán - 7 min walk - 0.6 km

Getting around

  • Oaxaca Intl. Airport - 22 min drive

Restaurants

  • ‪Viajero Oaxaca Rooftop Bar - ‬3 min walk
  • ‪Nono Cafe - ‬3 min walk
  • ‪La Santísima Flor de Lúpulo - ‬2 min walk
  • ‪Pan Y Cafe Sagrado Filemón - ‬2 min walk
  • ‪Cafe Nuevo Mundo - ‬3 min walk

About this property

Hotel Casa del Sótano

Hotel Casa del Sótano offers 25 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with Netflix.

Bathrooms include showers. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the inn include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this Colonial inn include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Raíces Restaurante, or stay in and take advantage of the inn's room service (during limited hours). English breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Raíces Restaurante - This restaurant specializes in Mexican cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 210 metres; reservations required
  • Offsite parking; reservations required
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift
  • Tile flooring in room

More

  • At least 80% of food locally-sourced
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number SI

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Casa del Sótano

Casa Del Sotano Hotel

Casa Del Sotano Oaxaca

Casa del Sótano Oaxaca

Hotel Casa del Sótano

Hotel Casa del Sótano Oaxaca

Hotel Casa Sótano Oaxaca

Hotel Casa Sótano

Casa Sótano Oaxaca

Casa Sótano

Hotel Casa del Sótano Inn

Hotel Casa del Sótano Oaxaca

Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1008 reviews
Rating 8 - Good. 215 out of 1008 reviews
Rating 6 - Okay. 85 out of 1008 reviews
Rating 4 - Poor. 34 out of 1008 reviews
Rating 2 - Terrible. 12 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Fabian

Stayed 3 nights in Jan 2026

6/10 Okay

Gloria, Atwater

Travelled with partner
Liked: Cleanliness
The bathroom was so small you practically have to get in the shower to close the door. Very drafty. Loud in am I could hear the conversation in the hotel restaurant I could hear the blender. There is no blackout curtains so it was light all the time. In the am because of the sun and in the evening it was the street lights
Stayed 5 nights in Feb 2026

6/10 Okay

Jonathan T

Stayed 7 nights in Jan 2026

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Great place to stay!
Stayed 3 nights in Feb 2026

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities
The room was spacious, clean and the entire hotel was as described in the pictures. We were upgraded to a room with a private terrace & infinity pool, with amazing views of the Santo Domingo church. The rooftop shared jacuzzi and sun deck were amazing as well. The front desk staff were amazing & helped us with directions, activities and booking ground transportation. The location was central and we felt safe walking everywhere. We would definitely stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
It was clean
Stayed 7 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Francisco

Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Stayed 2 nights in Jan 2026

10/10 Excellent

barbara

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really pretty, the position was convenient also, staff was really nice.y room was just a bit small and dark.
Stayed 4 nights in Dec 2025

4/10 Poor

Ernesto

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was delicious, the staff was helpful, and the room was clean. The place is centrally located with restaurants very convenient. We walked everywhere!
Stayed 4 nights in Jan 2026

10/10 Excellent

Antonio de la

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the cafe-restaurant were really kind, fast an their service amazing. Thank you
Stayed 3 nights in Jan 2026

10/10 Excellent

Naomi, Vancouver

Stayed 1 night in Dec 2025

8/10 Good

PABLO

The room was clean, the bed and the pillow ok. Towels are old
Stayed 4 nights in Dec 2025

10/10 Excellent

Rodrigo

Stayed 10 nights in Dec 2025

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
A truly rustic hotel still in Centro but a few blocks away from the noisier sections. Friendly, accommodating service from the staff. Bed was comfortable. The on-site restaurant is small but had great food and great service. The property is well-maintained but quite old, so expect non-contemporary accommodations like a tiny bathroom, can hear your neighbors, etc.
Stayed 2 nights in Dec 2025

4/10 Poor

Aide

Travelled with partner
Disliked: Amenities
The staff was amazing, but the room was not the best. The bathroom was very small, the bed was extremely hard. I would definitely recommend for the hotel to upgrade their rooms
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathy

Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, staff were great, would return again!
Stayed 4 nights in Dec 2025

10/10 Excellent

UBALDO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this place, due to the location. The ambiance, the staff and the atmosphere. Everyone is very welcoming, friendly and courteous.
Stayed 3 nights in Dec 2025

8/10 Good

Michael, Bellevue

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room. Nice staff great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alejandro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff is attentive and the rooms are comfortable. I think it was a good deal in terms of value for money. The hotel is very well located. I would definetely stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Geoff

Stayed 2 nights in Nov 2025

10/10 Excellent

Renz Marion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Very close to all of centro. Rooftop is great for morning exercise.
Stayed 4 nights in Nov 2025