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Hotel Casa del Sótano

3.5 star property

Photo gallery for Hotel Casa del Sótano

Exterior
Terrace/patio
Design Studio Suite, 1 Bedroom, Terrace, City View
Design Studio Suite, 1 Bedroom, Terrace, City View
Courtyard

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Place, Oaxaca Ethnobotanical Garden
    ‪5 min walk‬
  • Place, Oaxaca Cathedral
    ‪7 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪23 min drive‬

Room options

View all photos for Family Double Room

Family Double Room

Family Double Room

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Oaxaca

Hotel Casa del Sótano is centrally located in Oaxaca, a 4-minute walk from Santo Domingo Square and 6 minutes by foot from Museo de las Culturas de Oaxaca. .This inn is 0.4 mi (0.6 km) from Oaxaca Cathedral and 0.5 mi (0.9 km) from Oaxaca Ethnobotanical Garden.
View more Inns in OaxacaOpens in a new window

What's nearby

  • Santo Domingo Square - 3 min walk - 0.3 km
  • Oaxaca Ethnobotanical Garden - 5 min walk - 0.5 km
  • Oaxaca Cathedral - 7 min walk - 0.6 km
  • Zócalo - 7 min walk - 0.6 km
  • Church of Santo Domingo de Guzmán - 7 min walk - 0.6 km

Getting around

  • Oaxaca Intl. Airport - 22 min drive

Restaurants

  • ‪Cafe Nuevo Mundo - ‬3 min walk
  • ‪Nono Cafe - ‬3 min walk
  • ‪Punta Cabras - ‬1 min walk
  • ‪Flor Cacao - ‬2 min walk
  • ‪Oaxaca Brewing Company - ‬1 min walk

About this property

Hotel Casa del Sótano

Adults-only inn with spa services and a restaurant
Hotel Casa del Sótano offers 25 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with Netflix.

Bathrooms include showers. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the inn include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this Colonial inn include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Raíces Restaurante, or stay in and take advantage of the inn's room service (during limited hours). English breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Raíces Restaurante - This restaurant specializes in Mexican cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 210 metres; reservations required
  • Offsite parking; reservations required
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift
  • Tile flooring in room

More

  • At least 80% of food locally-sourced
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1010 reviews
Rating 8 - Good. 212 out of 1010 reviews
Rating 6 - Okay. 85 out of 1010 reviews
Rating 4 - Poor. 34 out of 1010 reviews
Rating 2 - Terrible. 11 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Wellington Michael

Travelled with family
Disliked: Cleanliness
The hotel location was perfect , safe and quiet , just one thing , Room cleanliness, from towels to bedsheets. If they had been on better condition, the place would have gotten 5 stars
Stayed 5 nights in Nov 2025

10/10 Excellent

Irene

Stayed 5 nights in Oct 2025

10/10 Excellent

Frida

Stayed 3 nights in Nov 2025

8/10 Good

Irina

Stayed 2 nights in Nov 2025

10/10 Excellent

lisa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ivone our waitress at the small cafe was a 10/10 and Mari is the chef her food is super, cooked to perfection and the menu has many options other than the usual fair.Rooms are clean quaint. I would stay here again
Stayed 2 nights in Nov 2025

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
a lovely warm reception from Fernando. the room had a lot of charm.
Stayed 3 nights in Oct 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
The hotel was clean and the staff was very attentive and I felt safe. Also a great location.
Stayed 5 nights in Oct 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tiene estacionamiento en hotel pero tienen uno que está a dos cuadras muy bueno y está incluido en el servicio del hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a variety of food options it all depends what you like!
Stayed 5 nights in Oct 2025

10/10 Excellent

Manuel Jesus Castro, Richardson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is incredibly convenient. It’s close to all the bars and restaurants in the area, but far enough away that you won’t be disturbed by the noise. Itzel was incredibly helpful with her recommendations. She always gave the right suggestions for places to visit and things to do. Thanks a lot!
The garden
The Temazcal
The view from the Jacuzzi
Stayed 3 nights in Oct 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, air conditioning
Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, comfortable beds, delicious foods, quiet despite central location
Stayed 1 night in Oct 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services . Staff was very kind and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Luis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo

Habitación limpia.
Stayed 3 nights in Sep 2025

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A free second cup of coffee would be nice at breakfast and not to have to pay for ice. Other than this we will go back!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Pehr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub on the roof is wonderful with great views. And so many cool restaurants & bars near by! Having a cafe on-site where you can get "emergency" coffee/beer/breakfast was also convenient. Everything was comfortable & worked (e.g. AC, toilet, ceiling fan, wifi...).
Stayed 3 nights in Aug 2025

8/10 Good

Hyunju

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet AC, good firm bed, patio breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pedro

Stayed 3 nights in Sep 2025

10/10 Excellent

Chantal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación muy céntrico, el personal muy amable y la habitación limpia y cómoda.
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the city, private, relaxing. Easy access to Centro, just a few blocks away. Staff was extremely kind and accommodating.
Stayed 4 nights in Sep 2025

6/10 Okay

Wendy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Parking is severely reduced. You are better off parking on the street. Hotel room conditions are poor and dated. Staff are friendly and inviting. Hotel distance to downtown averages to 6 minutes walking. WiFi is available. Raices restaurant is yummy and staff are inviting.
Stayed 4 nights in Sep 2025

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
La decoración y ambiente de la habitación es muy antigua, estando dentro de la habitación no me hizo sentir que estaba pagando algo que valí la pena, el correo donde me hacían saber que el hotel no contaba con estacionamiento me llegó a los 15 min después del check in (o sea después de que llegué y me dijeron que no contaban con parking) las fotos que promocionan no es lo que te ofrecen cuando pides una habitación, me hubiera gustado que fueran mas transparentes con la información y con lo que promocionan
Stayed 4 nights in Aug 2025