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Ocho Rios Getaway Villa at The Palms

4.0 star property

Photo gallery for Ocho Rios Getaway Villa at The Palms

Outdoor dining
Private beach nearby, white sand
Property grounds
Family Villa, 3 Bedrooms, 2 Bathrooms, Mountain View | Terrace/patio
Outdoor pool

Reviews

7.6 out of 10
Good

Entire home

3 bedrooms2 bathroomsSleeps 6174 sq m

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
357 Gardenia, The Palms, Richmond Development, Ocho Rios, Saint Ann
  • Place, Green Grotto Caves
    ‪3 min drive‬
  • Place, Dunn's River Falls
    ‪7 min drive‬
  • Place, Turtle Beach
    ‪14 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪34 min drive‬

Room options

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  • Kitchen
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About the area

Ocho Rios

When you stay at this villa in Ocho Rios, you'll be by the ocean, a 4-minute drive from Jamaica Beaches and 8 minutes from Dunn's River Falls. .This villa is 5.5 mi (8.8 km) from Turtle Beach and 1.3 mi (2.2 km) from Green Grotto Caves.
View more Villas in Ocho RiosOpens in a new window

What's nearby

  • Green Grotto Caves - 3 min drive - 2.0 km
  • Dunn's River Falls - 7 min drive - 5.3 km
  • Dolphin Cove - 7 min drive - 5.6 km
  • Mystic Mountain - 9 min drive - 6.6 km
  • Turtle Beach - 14 min drive - 10.0 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 92 min drive

Restaurants

  • ‪St. Ann International Restaurant - ‬4 min drive
  • ‪Mandalay Asian Restaurant - ‬3 min drive
  • ‪Riu Ocho Rios Sports Bar - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Bob Marley Bar - ‬4 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Ocho Rios Getaway Villa at The Palms

Villa with kitchen, near Jamaica Beaches
Air-conditioned accommodations at this villa offer DVD players and safes. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star villa have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on a limited basis.

Recreational amenities at the villa include outdoor tennis courts, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself comfortable in this individually decorated villa, featuring a kitchen with a full-sized refrigerator/freezer and an oven. Wired and wireless internet access is complimentary, while a 50-inch flat-screen television with cable programming provides entertainment. Conveniences include a safe and a desk, and housekeeping is provided on a limited basis.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including outdoor tennis courts and an outdoor pool. This villa also features complimentary wireless internet access, babysitting (surcharge), and barbecue grills.
Featured amenities include complimentary wired internet access, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property amenities

Beach

  • White sand private beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the villa: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Cot: USD 7 per night

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster
  • Toaster oven

Bedrooms

  • 3 bedrooms
  • Egyptian cotton sheets

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • CD player
  • DVD player

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Terrace
  • Yard

Laundry

  • Laundry facilities
  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free bottled water
  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe

Location highlights

  • Near the ocean

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Mini golf

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 1 floor
  • Built in 2000
  • Garden
  • Gated community
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 9 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 7.00 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per stay
  • Cleaning fee: USD 75 per accommodation, per stay
  • Service fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Crib (infant bed) fee: USD 7.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Ocho Rios Getaway Villa Palms St. Ann's Bay
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Ocho Rios Getaway Villa at The Palms Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Rohan

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Afiya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ideal family oriented gateway. The pool was awesome, the rooms were clean and spacious and the many planted trees and flowers brought ambience to the outdoors. Kevin and Lorraine were very accomodating as well. We experienced few minor issues with the bathroom plumbing and AC units but our overall stay was terrific. We will definitively be back again.
Stayed 7 nights in Apr 2019

8/10 Good

GunHill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was clean and well appointed. There was comfortable space for four adults though the lounge became somewhat cramped when the fifth adult arrived. There was a sense of safety and security at all times, which was welcome. Everything worked! Though rather removed from the beach there was easy access nonetheless. Other amenities were a short drive away. The corner deli, Scotchies for jerk delights and the petrol station. The highway and Ocho Rios proper were also easily accessible.
Stayed 4 nights in Mar 2019

10/10 Excellent

M_Ruiz, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
We read the reviews and almost did not book this property. We put in the number of days and people. The total price came up and then we noticed that what we were not asked to pay the total. We made what was like a substantial down payment not the full amount. Two days before arrival we were contacted by a coordinator. He explained to us that the balance is due upon arrival and asked us what time our flight land etc. He provided a number to call and gave us his as well. We inquired about the free breakfast, and he confirmed it with us. The property manager (Lorraine) was waiting for us when we arrived and free breakfast we in the refrigerator. She was very professional about checking us into our villa. Gorgeous villas, ours was very clean, the neighborhood is very nice, the pool etc. They have a system to ensure that the arriving guest knows all the details and that they know who to call and when. I think this wonderful villa got a bad rap because travelers are so use to hotels with a front desk. When I booked it said Mr Ruiz your total is Z. You don't have to pay Z today, you can pay X and pay Y when you arrive. Z+Y=Z I advise the owner/manager to just charge Z at the time of booking and put that issue to rest. If you tell someone who booked without paying attention that they have a balance, you are going to have a sizable problem. Our experience was very good and it turns out that the owners are very decent and honest people. This experience deserves a 5/5.
Stayed 1 night in Apr 2017

6/10 Okay

T.

Disliked: Cleanliness
The place was nice however I had to re clean almost everything as far as counter tops and floors in kitchen and both bathrooms for it was not clean. It was spotted with residue and I couldnt use the place iike that at all. During the stay there was plumbing issues with both toliets which one toliets completely couldn't be used due to a serious leak which they could not fix during my stay due to the strenuous work required. However I managed to use it by pouring water into the bowl Everytime I had to flush to accommodate myself. Hopefully they fix it for the next guest. Master bedroom TV had an issue with low volume which I couldn't manage to fix but dealt with due to the fact that I spent most of the time in the living room. Beware, the dryer does not work so you will have to be traditional and hang your clothes out to dry when necessary. Communication with management regarding anything I needed was great and they were very accommodating. As far as the overall Villa, it was gorgeous scenery and very peaceful all day and night. Me and my family enjoyed eating breakfast on the veranda/patio section. Security was very pleasant. However, if your Jamaican, you will find that the local supermarket does not carry most of the things you will typically need like spices and herbs and is very very pricey. Over all, this place need a few updates in plumbing, furniture and maybe even some decor and most of the remotes needs replacing of either batteries or just a new unit .
Stayed 7 nights in Oct 2018

6/10 Okay

Nique, Philadelphia,Pa

Liked: Staff & service, room comfort
The property was ok. I enjoyed the staff and the convience of the market and liquor store. However ,the actual house neede some upgrading. The furniture was broke, the dryer did not work and the refigerator did not get cold.
Stayed 4 nights in Jul 2018

4/10 Poor

EC, Elk Grove

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not reccomended

The customer service rep (getaway villa at the palms) to set up my reservation was really rude and inappropriate. There are a number of things to be aware of and hopefully with my call to Expedia, some of the dishonest info has been taken down. Free breakfast for two is not offered. Roundtrip airport transfer for $80 is actually $120 each way. I called a week in advance to ensure my reservation was secure and set up airport transfer and was told he would not look at my reservation until 3 days before arrival- that i was calling too early. When I did call, I was informed (same person)there would be almost $400 in additional fees due because Expedia made a mistake. While i tried working this out with Expedia, I received several whatsapp messages and phone calls from rep with very rude behavior. I actually bridged the call with Expedia and they were surprised and apologetic for the responses. Expedia then called him and he responded in the same manner- hanging up on Expedia! It was really disappointing and stressful prior to the trip to have this kind of service. Home was beautiful and clean. Neighborhood gated and safe. There was 5 of us staying and they gave us 4 towels for the entire 7 nights. You do need to supply your own toilet paper, etc. I'm okay with this but would've preferred to know this up front.
Stayed 7 nights in Mar 2018

6/10 Okay

stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eggs and cream crackers for breakfast!

Location, property, pool and supermarket great. The facilities did not encourage me to use it for future visits nor to recommend to anyone. Poor cleaning and maintenance: fridge and cooker grubby; light bulbs missing; splashes up walls; shower heads need descaling; no hairdryer; no free toiletries; only 3 poor quality bath towels/1 hand towel; no pool/beach towels. Bed linen poor quality (not premium as described); pillows were dreadful; no mattress or pillow protectors. Kitchen facilities poor: 3 spoons, 4 knives, broken sharp knives; no coffee maker; oven didn't work. Security: NO SAFETY DEPOSIT BOX; side gates didn’t lock; poor quality front door lock. Outside seating: 2 garden chairs, 3 patio chairs in poor condition. FREE BREAKFAST: 6 eggs, packet of cream crackers, milk and orange juice. The detail of free breakfast was not given online but whilst we were on holiday before check-in, we received a text that the breakfast was a 'limited time and limited area promo for 2 for a single morning. Promo includes DIY continental breakfast ...' We felt that the online description had been misleading as we thought the breakfast would be available for our stay of 6 days and for all 3 of us, notwithstanding the fact that what was actually provided doesn't actually constitute a continental breakfast, nor a breakfast of any kind for that matter. And just to be picky: the property was on a housing estate and we weren't overlooking the mountains, as advertised.
Stayed 5 nights in Feb 2018

10/10 Excellent

Uma , Martha's Vineyard, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Trip to the Islands

Jamaica was our last stop in a chain of island hops. We were definitely short in dollars, but not wanting to sacrifice the quality of stay. It was a bit of a step down to get a self-catering villa. In the end, we regret wasting the money on the other 5 hotels. It was nice to have people cater to us but we wasted money on an experience that was not a value. We found a significant value in this place. If not for the fact that this place was unstaffed and you have to make your own meals, I would rate this as a 5 start value at a 2 start price. The villa is very large a spacious, perfect for taking a family trip to Ocho Rios. The AC, hotwater and the WIFI worked well. The supermarket is at the entrance of the development. The town center is 5 minutes away. We were impressed and think anyone would be impressed at what is being offered so cheap!
Stayed 1 night in Apr 2017

10/10 Excellent

Jaci Wheelhouse, Grand Cayman, Cayman Islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a must stay!!!

The place is exactly as seen in the photos. The staff is very friendly and very helpful. Ocho Rios has an abundance of attraction, so much I would not bother to list them. We had an extended stay and visited more attractions they most people will have time to see. The rooms are air conditioned, wifi is fast, cable TV with lots of channels and water hot. This villa is in a large gated community with 24 hour security so we definitely felt safe. I think it best suits a family on vacation as it was three bedrooms.

10/10 Excellent

claire, new hampsire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation away from home

Very nice and comfortable .Clean and friendly secured I would come back I a minute