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Garza Blanca Preserve Resort & Spa - All Inclusive

5.0 star property

Photo gallery for Garza Blanca Preserve Resort & Spa - All Inclusive

Relax by the serene infinity pool, surrounded by lush greenery and palm trees.
Relax in a hammock on a spacious balcony overlooking the ocean.
Relax by the pool surrounded by ocean and city views.
Relax by the serene pool surrounded by lush greenery and palm trees, with sun loungers and umbrellas at your disposal.
Relax by the ocean with a swim in the pool surrounded by comfortable seating areas and a bar.

Popular amenities

  • On private beach
  • Hot tub
  • Bar
  • All-inclusive

Explore the area

Map
Km 8 Carretera Barra de Navidad, Puerto Vallarta, JAL, 48390
  • Garza Blanca Beach
    ‪3 min walk‬
  • Los Arcos
  • Playa Gemelas
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Ultra Two Bedroom Suite Panoramic

1 bedroom, premium bedding, down duvets, minibar

Ultra Two Bedroom Suite Panoramic

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Panoramic Suite

1 bedroom, premium bedding, down duvets, minibar

Three Bedroom Panoramic Suite

  • 391 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra Three Bedroom Suite Panoramic

Ultra Three Bedroom Suite Panoramic

Ultra Three Bedroom Suite Panoramic

10.0 out of 10
Exceptional
(1 review)
  • 391 sq m
  • Bay view
  • Sleeps 8
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Panoramic

In-room dining

Two Bedroom Suite Panoramic

8.0 out of 10
Very good
(3 reviews)
  • 300 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Three Bedroom Oceanfront Suite

Three Bedroom Oceanfront Suite

Three Bedroom Oceanfront Suite

  • 402 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Ultra Junior Suite Panoramic

1 bedroom, premium bedding, down duvets, minibar

Ultra Junior Suite Panoramic

  • 92 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean Front Two Queens

1 bedroom, premium bedding, down duvets, minibar

Deluxe Ocean Front Two Queens

8.0 out of 10
Very good
(2 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Panoramic Suite

1 bedroom, premium bedding, down duvets, minibar

Junior Panoramic Suite

9.8 out of 10
Exceptional
(19 reviews)
  • 92 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Oceanfront Suite

Two Bedroom Oceanfront Suite

Two Bedroom Oceanfront Suite

  • 194 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Upgrade Mousai Hotel Adults Only

Upgrade Mousai Hotel Adults Only

Upgrade Mousai Hotel Adults Only

  • 99 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 144 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for The Grand Penthouse

The Grand Penthouse | View from room

The Grand Penthouse

  • 465 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Penthouse Oceanfront

Penthouse Oceanfront | In-room dining

Penthouse Oceanfront

  • 344 sq m
  • Ocean view
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Oceanfront One King

View from room

Deluxe Oceanfront One King

  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • 123 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, (1279)
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About the area

Puerto Vallarta

With a stay at Garza Blanca Preserve Resort & Spa - All Inclusive in Puerto Vallarta (South Zone), you'll be steps from Bay of Banderas and 4 minutes by foot from Garza Blanca Beach. .This all-inclusive property is 5.2 mi (8.4 km) from Malecon and 8.3 mi (13.4 km) from Cruise Ship Terminal.

What's nearby

  • Garza Blanca Beach - 3 min walk - 0.3 km
  • Playa Palmares - 9 min walk - 0.8 km
  • Playa Gemelas - 3 min drive - 3.5 km
  • Playa Mismaloya - 4 min drive - 5.0 km
  • Playa de los Muertos - 7 min drive - 7.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 43 min drive

Restaurants

  • ‪Blanca Blue Restaurant & Lounge - ‬2 min walk
  • ‪BocaDos STK - ‬6 min walk
  • ‪Noi - ‬8 min walk
  • ‪Hiroshi - ‬6 min walk
  • ‪Aquazul Beach Bar & Lounge - ‬4 min walk

About this property

Garza Blanca Preserve Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Garza Blanca Preserve Resort & Spa - All Inclusive offers 164 shared accommodations, which are air-conditioned, accessible via exterior corridors, and feature DVD players and minibars. Beds feature down comforters and premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Imagine has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 164 air-conditioned rooms featuring minibars and DVD players. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this Mediterranean property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Blanca Blue Restaurant, one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Blanca Blue Restaurant - This beachfront family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bocados STK Bites Meats - Overlooking the ocean, this steakhouse specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Aqua Azul - This bar serves lunch only. Open daily.
Hiroshi $ - This sushi bar overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Rooftop $ - Overlooking the ocean, this rooftop bar serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 per person
  • 3 bars/lounges
  • 6 restaurants
  • A poolside bar

Restaurants on site

  • Aqua Azul
  • Blanca Blue Restaurant
  • Bocados STK Bites Meats
  • Hiroshi $
  • The Rooftop $

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Snorkelling

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Height-adjustable showerhead
  • Magnifying mirror
  • No lift
  • Portable bathtub seat
  • Well-lit path to entrance

More

  • 11 floors
  • 5 buildings
  • Built in 2009
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Netflix
  • Pay films
  • Streaming services
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Shared accommodation
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35 per person
  • Airport shuttle fee: USD 35 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Garza Blanca Residences All Inclusive All-inclusive property
Garza Blanca Preserve Residences Condo
Garza Blanca Preserve Residences Condo Puerto Vallarta
Garza Blanca Preserve Residences Puerto Vallarta
Garza Blanca Residences
Garza Blanca Residences All Inclusive Condo Puerto Vallarta
Garza Blanca Residences All Inclusive Condo
Garza Blanca Residences All Inclusive Puerto Vallarta
Garza Blanca Residences All Inclusive
Garza Blanca Resinces Inclusi
Garza Blanca Residences
Garza Blanca Residences All Inclusive
Garza Blanca Preserve Resort Spa All Inclusive

Garza Blanca Preserve Resort & Spa - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 451 out of 612 reviews
Rating 8 - Good. 82 out of 612 reviews
Rating 6 - Okay. 39 out of 612 reviews
Rating 4 - Poor. 16 out of 612 reviews
Rating 2 - Terrible. 24 out of 612 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

narinder

Travelled with family
Disliked: Amenities
While the resort looks great from the outside, our stay was marred by unexpected charges, poor service, and lack of accommodation for families. - Secret charges: $120 USD for a Red Bull and unspecified "service charges" despite being an all-inclusive guest - Limited room service: cutoff at 11 PM with no alternatives - Unhelpful staff: managers and supervisors unresponsive to issues - Family-unfriendly: no accommodations for families with small children- we tried to get a snack for our kids prior to leaving and the staff and supervisors rejected this request as we were one minute past our checkout time - Lack of kids' activities and entertainment - Overcrowded pool -missing cash from safe in the room -managers provided no resolution Given the issues we experienced, I'd advise against staying here. There are better options in Puerto Vallarta.
Stayed 6 nights in Apr 2025

10/10 Excellent

Lilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Larissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Food and drink quality was disappointing. I would never pay that price again for the buffet quality food we received.
Stayed 4 nights in Apr 2025

10/10 Excellent

sayeh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We get upgraded to hotel mousai. Very lovely experience. Clean room, lovely rooftop pool, and great restaurants.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garza was absolutely amazing. Their customer service is exceptional!
Stayed 6 nights in Apr 2025

4/10 Poor

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of food was not the greatest. Spouse had food intoxication and the Hotel Walk In clinic charged an extremely high amount for medications and services rendered. Staff customer service was excellent! Transportation and Trolly was fun and safe! Staff at the Pools and Beach were attentive and excellent! Too much noise with current remodeling and new additions.
Stayed 7 nights in Apr 2025

10/10 Excellent

Amir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thx
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort and will definitely be back!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan Kim, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor de todo fue el personal! Amables, atentos! Salvador Concierge de alberca, Alejandro mesero de alberca, Jorge mesero de restaurante solo por nombrar algunos! Todos las verdad desde que entras hasta que te vas son excelentes! La comida muy rica y variada, la habitación amplia y con todo lo que necesitas!
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated property with good food and drink , just a little but too busy for the time of year for me . The back building were I was is little bit of a walk . As I asked for ocean room , but that what I got . Apart from that nice hotel , just a kettle but bust for me ..
Stayed 4 nights in Apr 2025

8/10 Good

Kartik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com did not highlight that many restaurants were meant for stilts
Stayed 3 nights in Apr 2025

10/10 Excellent

Alberto

Stayed 4 nights in Apr 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay , the staff is awesome , place is safe. They treat us like REAL family!! My kids and wife love it ..see u guys next year!!
Stayed 4 nights in Apr 2025

6/10 Okay

Samaneh

Travelled with family
We stayed at Garza Blanca for 5 nights. The rooms were nice and the beds very comfortable. Beach access was good, and the area was well maintained. However, it didn’t feel like a true all-inclusive experience. There were limited food options available during the day, and dinner required reservations—which were really hard to get—so we ended up ordering room service instead. There was little to no entertainment, especially compared to other all-inclusive resorts we’ve visited. It was also difficult to find a pool chair with a good view. The food quality overall was good, but the drinks were just okay. We paid an additional $1,500 for the all-inclusive package for two adults and one child, and unfortunately, it didn’t feel worth the cost.
Stayed 5 nights in Apr 2025

10/10 Excellent

LOURDES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel was amazing very helpful such a wonderful place
Stayed 3 nights in Apr 2025

10/10 Excellent

shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is second to none.
Stayed 5 nights in Apr 2025

10/10 Excellent

Pelin Damci

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 days at the hotel in April 2025. 3 adults and 2 kids. The room was beautiful, the pools were in great shape. The food options were plenty. The staff was amazing. Always smiling and helpful. We would definitely recommend! The only feedback would be: 1) a small playground for kids maybe next to the carousel would be good 2) there were no diaper changing stations for babies in the restrooms in the lobby.
Stayed 5 nights in Apr 2025

10/10 Excellent

RAHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort. The pool is nice, but I wish they had a little more amenities
Stayed 5 nights in Apr 2025

10/10 Excellent

John S, Bellingham

Stayed 3 nights in Apr 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Mar 2025

2/10 Terrible

Anashe

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately there was construction with jackhammer and heavy noise starting 7 am to at least 8 pm. The rooms were far from the main area and ocean 140 stairs to be exact. Unfortunately waiting for the trolley that took us around the property for 15-20 min each ride isn’t exactly idea of a relaxing vacation. Food was mediocre (Costco style)
Stayed 5 nights in Mar 2025

10/10 Excellent

Randa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service Restaurants are great Food and beverages are excellent I recommend this hotel I will return for sure
Stayed 3 nights in Mar 2025

10/10 Excellent

Natalene Vartouhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Offir

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This was one of the worst travel experiences I've ever had, and I blame both Expedia and the hotel. First of all, when we arrived at the hotel, our room was NOT ready. Instead of a smooth check-in, they threw us into a suite for one night, only to make us wake up early the next morning to move to our actual room. I'm on vacation—I don't want to wake up early! The staff didn’t care at all; in fact, the girl at the front desk had the worst attitude. She was rude, slow, and acted like we were inconveniencing her. And we weren’t the only ones—our family members had the same issue. Their excuse? A "plumbing maintenance issue." To make matters worse, we specifically booked a hotel ON the beach, and guess what? It wasn’t on the beach. Complete false advertising! The trolley they used to transport us was a joke, uncomfortable and unsafe—I ended up with back pain because of it. And then the flight situation—Expedia completely dropped the ball. We were told our flight was delayed, only to find out later that they straight-up lied to push us onto another flight. Why lie? Just be honest! It was beyond frustrating and unnecessary stress on what was supposed to be a relaxing trip. Expedia, do better.
Stayed 3 nights in Mar 2025