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Hotel Okada

4.0 star property

Photo gallery for Hotel Okada

Hot springs
Hot springs
Breakfast and dinner served
Lobby lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View map
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312
  • Tenzan Onsen
    ‪1 min drive‬
  • Hakone Open Air Museum
    ‪11 min drive‬
  • Lake Ashi
    ‪14 min drive‬

Room options

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

  • 51 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

  • 51 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking

Standard Japanese Style Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 5 Twin Futons

View all photos for Upper Floor Japanese Western Style Room, Non Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Upper Floor Japanese Western Style Room, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • 43 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

  • 64 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

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About the area

Hakone

Located in Hakone (Yumoto), Hotel Okada is within a 15-minute drive of Odawara Castle and Hakone Open Air Museum. .This spa ryokan is 7.3 mi (11.7 km) from Lake Ashi and 9.4 mi (15.1 km) from Hakonejinja Mototsumiya.

What's nearby

  • Tenzan Onsen - 1 min drive - 0.4 km
  • Hakone Open Air Museum - 11 min drive - 6.9 km
  • Hakone Kowakien Yunessun - 12 min drive - 8.3 km
  • Hakone Shrine - 13 min drive - 8.6 km
  • Lake Ashi - 14 min drive - 10.3 km

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 19 min walk
  • Haneda Airport (HND) - 87 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬4 min drive
  • ‪はつ花そば 本店 - ‬15 min walk
  • 茶のちもと
  • ‪杣の栖 - ‬4 min drive
  • ‪たまだれ庵 - ‬7 min walk

About this property

Hotel Okada

Boardwalk/promenade ryokan with spa services and a 24-hour front desk
Hotel Okada offers 103 accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs open between 5:30 AM and 12:30 AM. The temperature in the hot springs is set to 131°F.

Stay in one of 103 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with onsite massages, body treatments, and facials. This ryokan also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Stop by the ryokan's restaurant, Sky Lounge, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Hakone? This ryokan has 5199 square feet (483 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Sky Lounge - This buffet restaurant serves breakfast and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Lounge

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • 5,199 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot springs open from 5:30 AM - 12:30 AM
  • Hot springs water temperature - 55 ºC
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 12 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Geta (wooden sandals)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Due to renovations, the foot bath and the Sky Garden on the 8th floor are not available from September 1-December 20, 2025.

Renovations and closures

The property will be renovating from September 1 2025 to December 20 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
During renovations, the ryokan will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Hot springs access available from 5:30 AM to 12:30 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Okada
Hotel Okada Hakone
Okada Hakone
Okada Hotel
Okada Hotel Hakone Machi
Onsen Hotel Okada
Onsen Hotel Okada
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Hotel Okada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 423 out of 842 reviews
Rating 8 - Good. 282 out of 842 reviews
Rating 6 - Okay. 94 out of 842 reviews
Rating 4 - Poor. 33 out of 842 reviews
Rating 2 - Terrible. 10 out of 842 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot springs were amazing. Staff were so friendly, professional and very helpful.
Stayed 1 night in Jun 2025

8/10 Good

Cam, Kensington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from train station. Not many dinning option nearby.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
!
Stayed 2 nights in Jun 2025

10/10 Excellent

Annette

Stayed 2 nights in Jun 2025

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice scenery. Friendly staffs. Decent breakfast buffet
Stayed 1 night in Jun 2025

10/10 Excellent

Uyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent re to relaxing experience... We really enjoy our time here. Just keep in mind the facility is a little outdated but overall a relaxing stay.
Stayed 1 night in Jun 2025

10/10 Excellent

KAZUTAKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Outstanding staff, beautiful room with private soaking tub.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Stayed 1 night in May 2025

10/10 Excellent

Joel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great experience, service was very nice and everyone was polite. They even put in the effort to take people from and to the station. The rooms were clean and it was a real experience. The breakfast and dinner was very nice. The hotel was a very great experience.
Stayed 1 night in May 2025

10/10 Excellent

Emilie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff provided amazing service since the moment we walked in to the hotel. They were very attentive and friendly. The room was clean and well maintained, with little snacks replenished each day. We had the breakfast and dinner buffet included in our stay, which was really tasty and had an excellent array of options. We definitely look forward to coming back to Hotel Okada the next time we're in Hakone!
Stayed 2 nights in May 2025

4/10 Poor

Sushant

Liked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Mohammad

Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, clean and quiet. Lovely scenery. Quite dated decor. Is due for a refresh.
Stayed 1 night in May 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, amenities
The indoor spa was a great experience and really enjoyed it. The restaurant closes at 8pm and so do local restaurants therefore one has to travel a little further out to find food
Stayed 1 night in May 2025

10/10 Excellent

My Duyen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel room here had a gorgeous view of the trees and neighboring hotels. I loved having the privacy of an outdoor onsen bath for my room. The dinner buffet offered a wide selection of Japanese and western choices. Would recommend and stay again in the future!
Stayed 1 night in Apr 2025

8/10 Good

Long

Travelled with group
Liked: Cleanliness, staff & service
The property is a little outdated. But the buffet option are best. Good quality food.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked the Japanese style room which I no loved. It was beautiful to see the back yard area with onsen every morning
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Maxim

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Y-van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Okada is slightly further from the Station so recommend arranging Taxi services ahead of time if necessary. Location is an older location but very well maintained. Appreciated the breakfast's buffet variety and available facilities. We were there for a single overnight stay but definitely is worthy of a 2 or 3 night stay to relax. Line for the shuttle can get long with all the hotels that are serviced. Tatami room was definitely spacious and provided ample room for a small family if needed.
Stayed 1 night in Apr 2025