See all properties
Save

Hotel New Tsuruta

3.0 star property

Photo gallery for Hotel New Tsuruta

Hot springs
Dining
Casual Japanese- Style room, Non Smoking, Ocean view
Premium Modern Japanese-Style Room (Non-Smoking) Ocean view
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1-14-15 KITAHAMA, Beppu, Oita-ken, 874-0920
  • Place, Takegawara Onsen
    ‪1 min walk‬
  • Place, Beppu Tower
    ‪5 min walk‬
  • Place, Beppu Park
    ‪15 min walk‬
  • Airport, Oita (OIT)
    ‪57 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Futons

View all photos for Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking

Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking

Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Single Futon

View all photos for Casual Japanese- Style room, Non Smoking, Ocean view

Casual Japanese- Style room, Non Smoking, Ocean view

Casual Japanese- Style room, Non Smoking, Ocean view

8.0 out of 10
Very good
(12 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons

View all photos for Standard Japanese-style room /Non Smoking/ Ocean View

Standard Japanese-style room /Non Smoking/ Ocean View

Standard Japanese-style room /Non Smoking/ Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons

View all photos for Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 4 Single Futons

View all photos for Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons

View all photos for Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

  • 28 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Traditional Room

Traditional Room

Traditional Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 10
  • 10 Single Futons

View all photos for Japanese Style Room With Shared Bathroom

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room With Shared Bathroom

  • Sleeps 5

View all photos for Economy Japanese Style Room With Bathtub With City Side

Living area

Economy Japanese Style Room With Bathtub With City Side

  • Sleeps 4

View all photos for Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

In-room safe, desk, free WiFi, bed sheets

Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

  • Sleeps 2

View all photos for AKARITEI Large Japanese Style Room With Bay View With Bath

In-room safe, desk, free WiFi, bed sheets

AKARITEI Large Japanese Style Room With Bay View With Bath

  • Sleeps 6

View all photos for Casual Japanese Style Room With Shower Room With Bay Side

Bathroom

Casual Japanese Style Room With Shower Room With Bay Side

  • Sleeps 4

View all photos for Large Japanese Style Room No View With Shared Bathroom

In-room safe, desk, free WiFi, bed sheets

Large Japanese Style Room No View With Shared Bathroom

  • Sleeps 10

View all photos for Standard Japanese Style Room With Bay View With Bathtub

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Standard Japanese Style Room With Bay View With Bathtub

  • Sleeps 4

View all photos for High Floor,Premium Japanese Modern Room With Bay View With Unit Bath

In-room safe, desk, free WiFi, bed sheets

High Floor,Premium Japanese Modern Room With Bay View With Unit Bath

  • Sleeps 3

Similar properties

2 restaurants, breakfast served
Kamenoi Hotel Beppu
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 1,000 reviews
The price is NZ$129
2 Mar - 3 Mar
Kamenoi Hotel Beppu

About the area

Beppu

You'll be centrally located in Beppu with a stay at Hotel New Tsuruta, just steps from Takegawara Onsen. .This hotel is 4 mi (6.5 km) from Hells of Beppu and 12.2 mi (19.6 km) from African Safari.

What's nearby

  • Takegawara Onsen - 1 min walk - 0.2 km
  • Kaimonji Onsen - 4 min walk - 0.4 km
  • Beppu Tower - 5 min walk - 0.5 km
  • Beppu Park - 15 min walk - 1.3 km
  • Jigokumushikobo Kannawa - 4 min drive - 2.9 km

Getting around

  • Beppu Station - 7 min walk
  • Kamegawa Station - 18 min drive
  • Oita Airport (OIT) - 52 min drive

Restaurants

  • ‪ろばた仁 本店 - ‬1 min walk
  • ‪生一本 本店 - ‬1 min walk
  • ‪喫茶pirica - ‬1 min walk
  • ‪とさか - ‬1 min walk
  • ‪みなみ丸 合歓 - ‬1 min walk

About this property

Hotel New Tsuruta

Hotel in Beppu, steps from Takegawara Onsen
Hotel New Tsuruta offers 49 air-conditioned accommodations with safes and coffee/tea makers. 24-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and shopping on site.
Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge on Saturday (reservations required).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 700 per stay)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 2,500 per person
  • Hosted evening meal available for a fee of JPY 14,000; reservation required

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the bay

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Uncovered self parking fee: JPY 700 per stay
  • Hosted evening meal: JPY 14000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel New Tsuruta Beppu
Hotel New Tsuruta
New Tsuruta Beppu
New Tsuruta
Hotel New Tsuruta Hotel
Hotel New Tsuruta Beppu
Hotel New Tsuruta Hotel Beppu

Hotel New Tsuruta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 304 out of 837 reviews
Rating 8 - Good. 354 out of 837 reviews
Rating 6 - Okay. 128 out of 837 reviews
Rating 4 - Poor. 36 out of 837 reviews
Rating 2 - Terrible. 15 out of 837 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ivy

Liked: Cleanliness, staff & service
Japanese style tatami are too thin, it will be much better if change to a thick one
Stayed 1 night in Jun 2025

10/10 Excellent

NAOKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Chia Sheng

Stayed 2 nights in May 2025

8/10 Good

Jasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great value for the price; would book again. It's a bit old but our Japanese style room was large and comfy. The staff was very nice. We did not have the chance to try the onsen but the free breakfast was delicious.
Stayed 1 night in May 2025

4/10 Poor

Makoto

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jungmin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed for one night in the Japanese style room. It was surprisingly comfy to sleep on the floor. Room was a bit old, the bathroom was generally clean, but a bit moldy and smelly. Everytime I had turned on the water, I heared it gurgle through an opening next to the toilet - that‘s probably where the smell was coming from. It‘s an old building, nothing to worry about for a short stay. The stuff has been very friendly. Their English is limited, but they do their very best to talk to you. Breakfast buffet quite good - Japanese style, but you don‘t go out hungry. Onsen also nice. Around 7 pm I was by my own. Hotel close to train station (about 5 min walk). Overall a good experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Junheum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent view and restaurant foods.

Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yu Te

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again.
Stayed 2 nights in Jan 2025

10/10 Excellent

manning

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sotaro

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good location and breakfast

Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen
Stayed 2 nights in Dec 2024

8/10 Good

Wei-Chih

Liked: Cleanliness, staff & service, room comfort
Great location. Hotel needs some renovations.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

M7 . M
Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer.
Stayed 1 night in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Service Kind Receptionist

Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom.
Stayed 3 nights in May 2024

10/10 Excellent

Hui Yeow

Stayed 1 night in Dec 2023

10/10 Excellent

xihao

Stayed 1 night in Dec 2023

8/10 Good

Pei Shan

Travelled with family
Liked: Cleanliness, amenities
Pros: 1. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2. The hotel was unmanned at night, which may pose a security issue. 3. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4. No daily cleaning service. Even bath towels were not replaced. 5. Hotel is old and tired looking.
Stayed 2 nights in Dec 2023

8/10 Good

Naveed

Travelled with family
Liked: Cleanliness, staff & service
Average good
Stayed 1 night in Nov 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay.

10/10 Excellent

Grey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance.
Stayed 2 nights in Sep 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice views

Very pleasant stay. Nice views and great Onsen is a plus
Stayed 2 nights in Sep 2023

6/10 Okay

Vincent

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2022