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Grand Mercure Beppu Bay Resort & Spa

4.0 star property

Photo gallery for Grand Mercure Beppu Bay Resort & Spa

Seasonal outdoor pool
Exterior
Deluxe Suite, Multiple Beds, Sea View
Exterior
Spa

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Laundry
  • Spa

Explore the area

View map
1825 Irie, Hiramichi, Hiji-machi, Hiji, Oita-ken, 879-1508
  • Place, Hells of Beppu
    ‪9 min drive‬
  • Place, Harmony Land
    ‪10 min drive‬
  • Place, Takegawara Onsen
    ‪11 min drive‬
  • Airport, Oita (OIT)
    ‪33 min drive‬

Room options

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain view

7.8 out of 10
Good
(8 reviews)
  • Mountain view
  • Sleeps 8
  • 4 Twin Futons

View all photos for Classic Room with 2 single beds and 1 extra bed, Mountain view

In-room safe, desk, free WiFi, bed sheets

Classic Room with 2 single beds and 1 extra bed, Mountain view

  • Mountain view
  • Sleeps 6
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Classic Room, 3 Single Beds, Ocean View

7.4 out of 10
Good
(13 reviews)
  • Ocean view
  • Sleeps 6
  • 3 Twin Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

In-room safe, desk, free WiFi, bed sheets

Standard Room, Japanese style, 4 futon beds, Ocean/Sea view

7.4 out of 10
Good
(6 reviews)
  • Ocean view
  • Sleeps 8
  • 4 Twin Futons

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Suite, 2 Single Beds, Sea View (Japanese Western Style)

Standard Suite, 2 Single Beds, Sea View (Japanese Western Style)

Standard Suite, 2 Single Beds, Sea View (Japanese Western Style)

  • Sleeps 9
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Sea View

View from room

Standard Room, 2 Single Beds, Sea View

  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard room with 2 single beds and 1 sofa bed

In-room safe, desk, free WiFi, bed sheets

Standard room with 2 single beds and 1 sofa bed

  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 3 Single Beds, Ocean View

In-room safe, desk, free WiFi, bed sheets

Standard Room, 3 Single Beds, Ocean View

  • Sleeps 5
  • 3 Twin Beds

View all photos for Classic Room, 2 Single Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Classic Room, 2 Single Beds, Sea View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Single Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, 2 Single Beds, Sea View

  • Sleeps 12
  • 2 Twin Beds

View all photos for Standard Suite, 2 Single Beds, Mountain View

Standard Suite, 2 Single Beds, Mountain View

Standard Suite, 2 Single Beds, Mountain View

  • Sleeps 9
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Sea View

Standard Room, Multiple Beds, Sea View

Standard Room, Multiple Beds, Sea View

  • Sleeps 6
  • 4 Twin Beds

View all photos for Standard Room, Multiple Beds, Mountain View

Standard Room, Multiple Beds, Mountain View

Standard Room, Multiple Beds, Mountain View

  • Sleeps 6
  • 4 Twin Beds

View all photos for Deluxe Suite, Multiple Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Sea View

  • Sleeps 8
  • 4 Twin Beds

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About the area

Hiji

Located in Hiji, Grand Mercure Beppu Bay Resort & Spa is within a 10-minute drive of Harmony Land and Beppu Tower. .This spa hotel is 4.8 mi (7.7 km) from Hells of Beppu and 5.7 mi (9.2 km) from Takegawara Onsen.

What's nearby

  • Hells of Beppu - 9 min drive - 6.5 km
  • Beppu Tower - 10 min drive - 9.7 km
  • Harmony Land - 10 min drive - 7.9 km
  • Takegawara Onsen - 11 min drive - 10.3 km
  • African Safari - 16 min drive - 13.0 km

Getting around

  • Kamegawa Station - 3 min drive
  • Beppu Station - 8 min drive
  • Oita Airport (OIT) - 26 min drive

Restaurants

  • ‪ラーメンごくまる 豚骨研究所 - ‬13 min walk
  • ‪血の池地獄 お食事処 極楽亭 - ‬6 min drive
  • ‪海の見える丘のアトリエ - ‬7 min drive
  • ‪寿司めいじん 日出店 - ‬5 min drive
  • ‪関あじ関さばの郷 佐賀関食堂 - ‬5 min drive

About this property

Grand Mercure Beppu Bay Resort & Spa

Hotel with a full-service spa, in the vicinity of Hells of Beppu
Grand Mercure Beppu Bay Resort & Spa offers 289 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 289 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including hot springs, a sauna, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a vending machine.
Enjoy a satisfying meal at LE SENSORIEL serving guests of Grand Mercure Beppu Bay Resort & Spa. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
LE SENSORIEL - This buffet restaurant serves breakfast and dinner.

All-inclusive details

All-inclusive room rates at Grand Mercure Beppu Bay Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

Buffet meals, snacks, and beverages included

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,800 for adults and JPY 2,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LE SENSORIEL

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 2000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
Pool access available from 3:00 PM to 7:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beppuwan
Beppuwan Royal
Beppuwan Royal Hiji
Beppuwan Royal Hotel
Beppuwan Royal Hotel Hiji
Beppu Wan Royal Hotel
Beppuwan Royal Hotel Japan/Oita Prefecture - Hiji-Machi
Hotel Resorts BEPPUWAN Hiji
Hotel Resorts BEPPUWAN
Resorts BEPPUWAN Hiji
Resorts BEPPUWAN
Hotel Resorts BEPPUWAN
Grand Mercure Beppu & Spa Hiji
Grand Mercure Beppu Bay Resort Spa
Grand Mercure Beppu Bay Resort & Spa Hiji
Grand Mercure Beppu Bay Resort & Spa Hotel
Grand Mercure Beppu Bay Resort & Spa Hotel Hiji

Reviews

Grand Mercure Beppu Bay Resort & Spa Reviews

8.2

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 278 out of 670 reviews
Rating 8 - Good. 236 out of 670 reviews
Rating 6 - Okay. 99 out of 670 reviews
Rating 4 - Poor. 36 out of 670 reviews
Rating 2 - Terrible. 21 out of 670 reviews

Reviews

4/10 Poor

BILLY HIU-NIN

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Expected Accor hotels would be on par or competitive with Marriott standards. Property looked grand and new from upfront. Our Japanese style room was poorly maintained and cleaned. ex. wallpaper peeling, stains on chairs, dirty toilet crevasse. View was good if windows were clean and free of spider webs. Basic and dated TV, will not be able to sync your devices. A hotel this size, one would expect a convenient store on site. There is one about 5 mins walk away. There is little to no F&B options in the property or in the area. There is no room service. Security was weak. No cameras as deterrent common areas, did not require key fob to access floors. The country is overall very safe. I guess this is why they did not invest in this sector. The pool, there is a staff attendant, unsure if he is life guard, I am okay with watching my kids. He definitely didn't watch the pool. Just a heads up. Overall, I would not recommend this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Rey comfortable and an INCREDIBLE breakfast that was included.
Stayed 1 night in Jun 2025

6/10 Okay

SeoHyun

Stayed 1 night in Jun 2025

8/10 Good

Seek mooi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not much choices for the meal
Stayed 2 nights in Jun 2025

10/10 Excellent

WONHEE

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip in Beppu

Stayed 1 night in May 2025

10/10 Excellent

Serena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy the moment

Love this hotel, nice views, clean place with delicious breakfast buffet with a lot of food options. Child friendly. I also enjoyed the Onsen very much.
Stayed 2 nights in Apr 2025

10/10 Excellent

WAI KIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

MASARU

Stayed 1 night in Apr 2025

8/10 Good

Dequan Nicholas

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Air cleaner was mouldy and the speakers and corners of the room were dusty
Stayed 1 night in Apr 2025

6/10 Okay

Yuka

Travelled with family
Liked: Cleanliness, staff & service, room comfort
サービス、対応、とても良くしていただきました。 ただ１つ残念だったのが、夜の露天風呂です。 お湯の量が極端に少なく、温度も内風呂に比べて極端にぬるい。 朝の露天風呂は、湯量も満タンで、温度もバッチリでしたが、子供連れで行っていると、夜しか確実に入れないことのほうが多いです。 ホテルの名前に『スパ』とうたってあっただけに、お風呂は期待がありました。 一緒に行った連れは、子連れだったこともあり、夜しか入れませんでした。 他のサービスが良かっただけに、お風呂だけが残念でした。
Stayed 1 night in Mar 2025

8/10 Good

Ka Wai

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dong Jae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

chor sang

Stayed 2 nights in Feb 2025

10/10 Excellent

SUNYOUNG

Stayed 2 nights in Jan 2025

6/10 Okay

Tateki

Stayed 1 night in Feb 2025

10/10 Excellent

Chee Boon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Seaview.
Stayed 2 nights in Jan 2025

10/10 Excellent

YoonHee

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

HUANG

Stayed 2 nights in Jan 2025

8/10 Good

Yukari

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SEYOUNG

Stayed 3 nights in Jan 2025

10/10 Excellent

Wai Man Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

young

Liked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family

Resort does not acknowledge or respond

Resort would not acknowledge the refund policy they provided to me in the message app and in email because the resort did not translate it in English properly. Resort did not respond to my messages after instructing me to message them through the message app. Resort did not respond to my emails after instructing me to email them and providing me with an email address to use.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok. No baby crib available. The baby area is not baby safe, my child cut her head open on one of the tables bc they have sharp edges and had to go to the emergency room. There was mold on the vents in the room and the carpets were pretty dirty.
Stayed 2 nights in Dec 2024