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The room was less than clean. Very surprised for this hotel because we usually are very happy with these hotels. The side of the bed had a puddle of water that we have no idea what the water came from and the headboard was filthy with something.
Everything was good until the elevator we took dropped a floor and half. We told customer service and she kinda shrugged it off. We had to sit for a while before we attempted to take it again, due to the fact the other one was out of service.
Heather
Stayed 2 nights in Mar 2025
10/10 Excellent
Cynthia
20 Mar 2025
Liked: Amenities
The property was near the Peace Center where we had tickets and could easily walk,
Great location. No breakfast. Paid parking, Parking garage enclosed and connected which was nice. Had to ask for things every day. The coffee machine was the pits for this nice a hotel and never replenished. Had to chase the housekeepers down. Rooms are tight but overall not bad.
Suggestion for improvement: The property needs to implement a method of preventing non-electric vehicles from parking in spaces designated for electric vehicle charging.