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Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

Exterior
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Front of property – evening/night
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View map
11818 Miami Street, Omaha, NE, 68164
  • Place, Heron Haven
    ‪16 min walk‬
  • Place, Miracle Hill Golf & Tennis Center
    ‪17 min walk‬
  • Place, Eagle Run Golf Course
    ‪3 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 983 reviews
The price is NZ$153
includes taxes & fees
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About the area

Omaha

Located in Omaha, Holiday Inn Express & Suites Omaha - 120th and Maple by IHG is within a 15-minute drive of Westroads Mall and University of Nebraska-Omaha. .This hotel is 8.2 mi (13.2 km) from University of Nebraska Medical Center and 9.5 mi (15.3 km) from Charles Schwab Field Omaha.

What's nearby

  • Heron Haven - 16 min walk - 1.4 km
  • Dog Recreation Ground - 16 min walk - 1.4 km
  • Miracle Hill Golf & Tennis Center - 17 min walk - 1.5 km
  • Eagle Run Golf Course - 3 min drive - 3.2 km
  • OPPD Arboretum - 3 min drive - 2.8 km

Getting around

  • Omaha Station - 24 min drive
  • Eppley Field Airport (OMA) - 34 min drive

Restaurants

  • ‪Culver's - ‬1 min walk
  • ‪Roast Coffehouse - ‬17 min walk
  • ‪Ice House - ‬3 min drive
  • ‪Backswing Brewing Co. - ‬3 min drive
  • ‪Bomb Taco - ‬20 min walk

About this property

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG

Hotel with free breakfast, in the vicinity of Westroads Mall
Holiday Inn Express & Suites Omaha - 120th and Maple by IHG offers 84 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Omaha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators and microwaves. 49-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (86 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Inn Suites Hotel Omaha
Holiday Inn Express Omaha 120th Maple Hotel
Country Suites Omaha
Country Inn Carlson Omaha West NE
Country Carlson Omaha West NE
Holiday Inn Express 120th Maple Hotel
Holiday Inn Express Omaha 120th Maple
Holiday Inn Express 120th Maple
Holiday Inn Express Suites Omaha 120th Maple
Holiday Inn Express Suites Omaha 120th Maple by IHG
Holiday Inn Express Suites Omaha 120th Maple an IHG Hotel

Reviews

Holiday Inn Express & Suites Omaha - 120th and Maple by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 462 out of 1002 reviews
Rating 8 - Good. 288 out of 1002 reviews
Rating 6 - Okay. 131 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 51 out of 1002 reviews

Reviews

10/10 Excellent

LARRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room key was disabled twice during a 4 day stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mary E

Travelled with family
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely clean and comfortable
Stayed 1 night in Aug 2025

6/10 Okay

LuCretia

Travelled with family
Liked: Room comfort
The rooms were clean. The breakfast was good. The pool was closed, the ice machine was broken. The coffee maker in the room did not work. One of the coffee makers in the dining area was not working either. Seems they have a lot of maintenance to do. Especially with it being Labor Day weekend you would think at least the pool be open.
Stayed 2 nights in Aug 2025

8/10 Good

James, Davenport

Liked: Cleanliness, staff & service, amenities
All was good except the swimming pool was closed for repairs, and the breakfast buffet had instant oatmeal in packets instead of real oatmeal in a pot.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, room comfort

Safe and clean

The hotel felt very safe and in general very clean. However, the pool was broken, and that was a main reason for us staying there with children. They shouldn’t advertise having one if it doesn’t work! Also, our fridge didn’t work in the room, so we brought back leftovers, put them away the first night and they spoiled. Bummer! Price was good, location was convenient.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better cleaning
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Matthew S

Travelled with family
Disliked: Property conditions & facilities

Stayed Here Several Times Before But No Longer

My family has stayed here since the hotel was new, and unfortunately, things have gone downhill as they tend to do. When new, this hotel was fantastic, easily 5 out of 5 stars. Now, I struggle to give it 2.5 out of 5 stars. The pool (one of the main draws for a family with 4 kids) was broken through our entire 5-day stay. No one even appeared to be working to fix it. The elevator did a little "dance" on the third floor before opening the doors, and it scared my kids enough that they took the stairs for the entire rest of the week, even after the elevator's up and down shaking went away on the second or day. Not sure if it was by chance or from maintenance. The breakfast was the same items...every....single...day. No variety whatsoever. I'd never seen this at a hotel breakfast before. Even the signature cinammon rolls were dry and unenjoyable. The best part of breakfast was the automated pancake maker. The mattresses in our room were very comfortable, but finding stray hairs from previous visitors in the freshly made beds and shower was off-putting. The thermostat wouldn't keep the A/C going consistently and would shut itself off at least twice a day and would have to be manually restarted. The housekeeping staff were friendly/great and would turn down the beds, empty trash, and restock towels daily, which I haven't seen offered at other mid-range hotels in years. Most of the front staff were also great. We loved staying here in the past, but we won't be staying again.
Stayed 5 nights in Aug 2025

8/10 Good

Shanita, Omaha

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
The beds were comfortable and the room was set up nicely. The hotel needs a little upkeep though. The room was very humid and moist, despite the AC being set at 65. The bathroom fan didn’t work at all. The light on the elevator button only worked occasionally so it was hard to tell if the elevator was coming or not.
Stayed 1 night in Aug 2025

10/10 Excellent

Shaunta

Stayed 1 night in Aug 2025

6/10 Okay

Curtis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shaunta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, amazing breakfast options!! Only area for improvement would be the wifi signal. Not horrible but could be better. If i went back to Omaha i would definitely stay again!!
Stayed 1 night in Jul 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Seng

Stayed 3 nights in Jul 2025

10/10 Excellent

Genaro

Stayed 2 nights in Jul 2025

10/10 Excellent

Masresha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time at the hotel the swimming pool was fun to breakfast was delicious overall everything was excellent thanks
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 3 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
You have ice buckets in the rooms, but there are no ice machines on property .
Stayed 1 night in Jul 2025

8/10 Good

Gerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025