The air conditioning was broken in my room. I was told that nobody was supposed to be put in that room and they put there anyway. It reached 80 degrees during the day. Maintenance put in a humidifier with an ice pack to help. I had to sit with my door open for over an hour to cool my room down from the tropical rainforest it had become from the humidifier. There were no extra rooms for the night and the GM would not book me at another Marriott for the night. I was told to speak with the GM upon checkout about getting a partial refund, but after waiting over 10 minutes, he still hadn't helped the person waiting before me, and I had to catch a flight. Housekeeping didn't come once over a 4 day stay. There is no water fountain on any floor, and there is not nearly enough bedding, except for empty "stash" lockers. I checked multiple floors and only found washcloths and pillows. Not that it mattered anyway, as it was 80 in my room after the first night.
The front desk person was sympathetic, and he gave me extra honors points, but ultimately I didn't get refunded and the stay was subpar. Will not be returning.