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C’est endroit est parfait Bien situé, grande chambre, grand balcon, Un cocktail de bienvenu et bon déjeuner varié

The staffs are so friendly and take care of guest very well.

Our stay at this beachfront resort was nothing short of incredible — easily the best resort experience we’ve ever had. From the moment we arrived, everything exceeded our expectations. The beachfront location is absolutely breathtaking, with stunning views, peaceful surroundings, and the perfect atmosphere to relax and unwind. What truly made this place unforgettable was the exceptional staff and customer service. Every single team member was warm, welcoming, attentive, and genuinely cared about making our stay perfect. The breakfast each morning was fresh, delicious, and beautifully prepared — easily one of the highlights of our trip. A very special thank you to the owner, who went completely above and beyond for us. Due to our flight arriving late, we were stressed and worried about transportation and meals, but the owner personally arranged everything for us — including our taxi, meals after arrival, and even helped organize trips during our stay. That level of care and hospitality is incredibly rare and made us feel truly valued and taken care of. This resort delivers not only luxury and beauty, but heart. We left feeling like family and cannot recommend this place highly enough. If you are looking for a flawless beachfront getaway with world-class hospitality, this is the place to stay. We will absolutely be returning!

Only stayed one night but everything was perfect. Reception staff in particular were very polite and professional.

What a fantastic hotel in a great location, within walking distance of Chania Harbour, The Old Town, Shops, Restraunts & the Market too! Our room on the top floor was immaculately clean, thoughtfully laid out, had a comfortable bed, large Shower room, balcony & Superb Sun Lounge area to boot! The cleaning staff did a fabulous job of ensuring everything was clean & the room was made up each day, whilst the kitchen staff laid out a wonderful, great value, buffet style, breakfast each morning. The Reception Staff were helpful & friendly & ensured we had everything we needed during our stay. Samantha in particular went out of her way to recommend places to eat, which really helped us to choose from dozens of Cafes, Restaurants & eateries to enjoy Chania's culinary delights! We really couldn't have chosen a better hotel, thank you everyone at Morum City Hotel for making our stay so wonderful & memorable! 5*s!!

Great property. Staff needs better training but overall a good option to stay in Crete.