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Fairmont The Norfolk

5.0 star property

Photo gallery for Fairmont The Norfolk

Reception
1 bedroom, premium bedding, pillow-top beds, minibar
1 bedroom, premium bedding, pillow-top beds, minibar
Bar (on property)
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

View map
Harry Thuku Road, PO Box 58581, Nairobi, 00200
  • University of Nairobi
    ‪1 min walk‬
  • Kenyatta International Convention Centre
    ‪18 min walk‬
  • Yaya Centre
    ‪5 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Family Room

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Suite, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Norfolk Signature Suite with King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Norfolk Signature Suite with King Bed

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Suite, 1 Queen Bed

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Family Room, Multiple Beds

  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Courtyard)

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking (Courtyard)

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 2 Single Beds

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Veranda)

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking (Veranda)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Twin Room, 2 Single Beds

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Nairobi

A stay at Fairmont The Norfolk places you in the heart of Nairobi, steps from University of Nairobi and a 3-minute drive from Kenyatta International Convention Centre. .This family-friendly hotel is 2.4 mi (3.9 km) from Sarit Centre and 3.4 mi (5.5 km) from Yaya Centre.

What's nearby

  • University of Nairobi - 1 min walk - 0.0 km
  • Kenyatta International Convention Centre - 18 min walk - 1.6 km
  • Sarit Centre - 3 min drive - 3.0 km
  • Yaya Centre - 5 min drive - 4.1 km
  • United Nations Office at Nairobi - 8 min drive - 7.4 km

Getting around

  • Syokimau Station - 24 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 27 min drive

Restaurants

  • Sno-Cream (Kenya House)
  • ‪Number 7 - ‬6 min walk
  • ‪Sno Cream - ‬7 min walk
  • ‪Saapé - ‬7 min walk
  • ‪Safari Terrace - ‬6 min walk

About this property

Fairmont The Norfolk

Luxury hotel with 2 restaurants and a full-service spa
Fairmont The Norfolk offers 170 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pembo has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 170 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Lord Delamere Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Lord Delamere Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tatu Restaurant - This steakhouse specializes in American cuisine and serves dinner only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KES 30 for adults and KES 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lord Delamere Terrace
  • Tatu Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's games
  • High chair
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,196 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • High-pile carpet in room
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1904
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 30 for adults and KES 15 for children
  • Airport shuttle fee: KES 8000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fairmont Norfolk
Fairmont Norfolk Hotel
Fairmont Norfolk Hotel Nairobi
Fairmont Norfolk Nairobi
Norfolk Fairmont
Fairmont Hotel Nairobi
Fairmont Hotel Norfolk
Fairmont The Norfolk Hotel Nairobi
Norfolk Hotel Nairobi
Norfolk Nairobi
Fairmont The Norfolk Hotel
Fairmont The Norfolk Nairobi
Fairmont The Norfolk Hotel Nairobi