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Hotel Okura Kobe

4.0 star property

Photo gallery for Hotel Okura Kobe

Enjoy a delicious meal at our central buffet area, featuring a variety of food and drinks on display.
Conference room with high ceilings, round tables, and large windows offering views of the surrounding landscape.
Children can play on tricycles and a pedal car in this outdoor play area.
Experience the inviting atmosphere of our lobby, featuring a stunning chandelier, comfortable seating, and a beautiful floral arrangement.
Experience the sleek, contemporary design of this hotel, featuring a striking vertical facade with a pattern of illuminated windows.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Parking available
  • Room service

Explore the area

Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
  • Meriken Park
    ‪1 min walk‬
  • Kobe Harborland
    ‪7 min walk‬
  • Kobe Anpanman Children's Museum & Mall
    ‪11 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪76 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Double Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Run of the House (Bed and Smoking types are not guaranteed)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Run of the House (Bed and Smoking types are not guaranteed)

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Suite, Non-Smoking

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Twin Suite, Non-Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King or Double Suite, Smoking

King or Double Suite, Smoking

King or Double Suite, Smoking

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Twin Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.8 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Triple Room with Sea View, Non Smoking (16F-27F, Authentic floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Double Room, Non Smoking (28-33F, Skyview floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Double Room, Non Smoking (28-33F, Skyview floor)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (28-33F, Skyview floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Twin Room, Non Smoking (28-33F, Skyview floor)

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

Deluxe Triple Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Twin Room, Non Smoking (28-33F, Skyview floor)

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking (6-15F, Main floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Triple Room, Non Smoking (6-15F, Main floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Triple Room, Non Smoking (16-27F, Authentic floor)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Standard Double Room, Non Smoking (16-27F, Authentic floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Double Room, Non Smoking (16-27F, Authentic floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Double Room, Non Smoking (16-27F, Authentic floor)

8.6 out of 10
Excellent
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

Japanese and Western Family room (with Tatami area, 2 Beds & 2 Futon)

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Twin Room, Non Smoking (16-27F, Authentic floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Twin Room, Non Smoking (16-27F, Authentic floor)

9.2 out of 10
Wonderful
(14 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Single Room, Non Smoking (16-27F, Authentic floor, Bed types are not guaranteed)

8.4 out of 10
Very good
(10 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Suite, Smoking

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Twin Suite, Smoking

  • 74 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

8.4 out of 10
Very good
(5 reviews)
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking (6-15F, Main floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Triple Room, Non Smoking (6-15F, Main floor)

8.6 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking (6-15F, Main floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Twin Room, Non Smoking (6-15F, Main floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking (6-15F, Main floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Double Room, Non Smoking (6-15F, Main floor)

7.6 out of 10
Good
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (6-15F, Main floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Standard Twin Room, Non Smoking (6-15F, Main floor)

8.4 out of 10
Very good
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Single Room, Non Smoking (28-33F, Bed types are not guaranteed)

  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (6-15F, Main floor)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Double Room, Non Smoking (6-15F, Main floor)

9.6 out of 10
Exceptional
(18 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

1 bedroom, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Single Room, Non Smoking (6-15F, Main floor, Bed types are not guaranteed)

9.4 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Single - Non-Smoking

  • Sleeps 1

Stateroom, Suite, Annex Twin

  • Sleeps 3

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 3

Standard Twin

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Deluxe Double

  • Sleeps 2

Deluxe Single - Non-Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Standard Twin

  • Sleeps 2

Deluxe Double

  • Sleeps 2

Deluxe Single

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Standard Double - Non-Smoking

  • Sleeps 2

Deluxe Single

  • Sleeps 1

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Standard Single - Non-Smoking

  • Sleeps 1

Standard Triple

  • Sleeps 3

Deluxe Triple

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Deluxe Double

  • Sleeps 2

Deluxe Triple

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Other

  • Sleeps 6

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Deluxe Triple - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 3

Standard Single

  • Sleeps 1

Deluxe Triple

  • Sleeps 3

Stateroom, Suite, Annex Double

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Deluxe Triple - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Triple - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 3

Deluxe Triple - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Single - Non-Smoking

  • Sleeps 1

Stateroom, Suite, Annex Japanese-style

  • Sleeps 5

Deluxe Single - Non-Smoking

  • Sleeps 1

Standard Twin

  • Sleeps 2

Stateroom, Suite, Annex Japanese-Western mixed - Non-Smoking

  • Sleeps 4

Standard Twin

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Standard Double

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double

  • Sleeps 2

Japanese-Western mixed - Non-Smoking

  • Sleeps 2

Deluxe Single

  • Sleeps 1

Deluxe Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin

  • Sleeps 2

Deluxe Single - Non-Smoking

  • Sleeps 1

Standard Triple

  • Sleeps 3

Standard Single

  • Sleeps 1

Deluxe Triple - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Japanese-Western mixed - Non-Smoking

  • Sleeps 4

Standard Single

  • Sleeps 1

Standard Triple - Non-Smoking

  • Sleeps 3

Standard Double - Non-Smoking

  • Sleeps 2

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About the area

Kobe

A stay at Hotel Okura Kobe places you in the heart of Kobe, within a 5-minute walk of Meriken Park and Kawasaki Good Times World. .This golf hotel is 0.3 mi (0.5 km) from Port of Kobe Earthquake Memorial and 0.4 mi (0.7 km) from Kobe Harborland.

What's nearby

  • Meriken Park - 1 min walk - 0.2 km
  • Kobe Tower - 3 min walk - 0.3 km
  • Motomachi Shopping Street - 5 min walk - 0.4 km
  • Kobe Harborland - 7 min walk - 0.6 km
  • Kobe Anpanman Children's Museum & Mall - 11 min walk - 1.0 km

Getting around

  • Minatomotomachi Station - 6 min walk
  • Kobe Station - 20 min walk
  • Kansai Intl. Airport (KIX) - 66 min drive

Restaurants

  • ‪SUNCHAGO BURGERS - ‬6 min walk
  • ‪coffee&zakka SHELBY - ‬6 min walk
  • ‪ぎょうざ大学元町店 - ‬3 min walk
  • ‪アリアンス・グラフィック - ‬5 min walk
  • ‪Pub James Blues Land - ‬1 min walk

About this property

Hotel Okura Kobe

Waterfront hotel with 3 restaurants and a health club
Hotel Okura Kobe offers 468 accommodations with complimentary bottled water and slippers. A pillow menu is available. 26-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Kobe hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 468 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at MAIN BAR EMERALD(BAR), one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
MAIN BAR EMERALD(BAR) - Onsite bar.
SAZANKA(TEPPANYAKI) - This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
CAMELLIA(CAFE RESTAURANT) - This café serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO(JAPANESE) - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAMELLIA(CAFE RESTAURANT)
  • MAIN BAR EMERALD(BAR)
  • SAZANKA(TEPPANYAKI)
  • TOH-KA-LIN(CHINESE)
  • YAMAZATO(JAPANESE)

Things to do

  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • 35 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1265.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1265.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Hotel Okura Kobe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1007 reviews
Rating 8 - Good. 230 out of 1007 reviews
Rating 6 - Okay. 54 out of 1007 reviews
Rating 4 - Poor. 19 out of 1007 reviews
Rating 2 - Terrible. 16 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was recommended to me by a friend and it was great. When I come back to Kobe I will be booking here again.
Stayed 9 nights in Apr 2025

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommended the ocean view suit. Room is clean and spacious. Staff is very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Johnghwan

Business traveller
Liked: Amenities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Hotel Okura Kobe many times and highly recommend it when traveling to Kobe or the Kansai Area generally. Excellent service and excellent breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We must have been upgraded to a water view room because I don't remember booking one. In any case, the view was stellar (I could watch that Ferris wheel at night for 30 minutes and not see a repeated light pattern), as was the rest of the hotel. The breakfast buffet offers an excellent range of Western and Japanese options. Housekeeping performed excellently and consistently, which is rarer than you might think. Nearby dining and shopping options were great, although many public transit options require a 10-15 minute walk. Taxis are easy enough, however.
Stayed 7 nights in Jan 2025

10/10 Excellent

Pornchai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and our room had great views over the harbour. Only 5 minute walk to Chinatown and shopping areas. Port and City loop buses stop right outside hotel and give easy access to Various areas and to Shin-Kobe station for Nunobiki Falls and herb garden which are well worth a visit. Only slight downside was the elevated roadways near the hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious hotel

The hotel rooms were a great size for Japan and we were glad we chose to have the breakfast included. There was a language barrier but the staff did their best to help us. The free shuttle to Sannomiya station was really helpful and we used it several times
Stayed 3 nights in Mar 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel large clean rooms great breakfast and wonderful staff
Stayed 3 nights in Mar 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view Very responsive staff Room service was excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Morgan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel were so kind and attentive. Helped us with wheel chair rental and taxi reservation to the airport. Coin laundry was so helpful. Our room was always kept clean. Stayed in room 1517 and the view from the window was amazing!. We had breakfast buffet for 6 mornings at Ariake. Never get tired of the food, especially the French toast! We would definitely come back to stay at Okura. Thank you,
Stayed 6 nights in Feb 2025

10/10 Excellent

Nerry, Sherman Oaks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, room clean and spacious
Stayed 4 nights in Feb 2025

10/10 Excellent

KAZUHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

This was the nicest hotel I’ve stayed in! I would recommend to anyone going to Kobe. Staff is friendly and spoke English well. Many nice places within walking distance too!
Stayed 2 nights in Jan 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mateusz, Schaumburg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 5 nights in Sep 2024

10/10 Excellent

Taksabhongse

Stayed 1 night in Jan 2025

10/10 Excellent

Mami, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great hotel. Attention to details is exquisite. Awesome breakfast buffet. Cafe on the lobby floor has great pastries. Highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria del Carmen, KATY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location by the bay. Huge hotel. Very clean & spacious, a bit outdated though. Staff super friendly that go out of their way to help you.
Stayed 1 night in Jan 2025