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Victoria City Hotel

2.5 star property

Photo gallery for Victoria City Hotel

Deluxe Double Room, 1 Queen Bed
Relax on the patio with comfortable sofas and a coffee table, surrounded by lush greenery and a serene view.
Deluxe Double Room, 1 Queen Bed
Guests can enjoy social gatherings on the patio, where dominoes and good company come together.
Experience the inviting entrance of the Victoria City Hotel, featuring a prominent sign and distinctive logo above the entrance, with steps leading to a multi-level design.

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
126 Caya G. F. Betico Croes, Oranjestad
  • Aruba Town Hall
    ‪6 min walk‬
  • Renaissance Mall Aruba
    ‪9 min walk‬
  • Renaissance Island
  • Oranjestad (AUA-Queen Beatrix Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed

Deluxe Studio Suite, 1 Queen Bed with Sofa bed

Deluxe Studio Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Oranjestad

A stay at Victoria City Hotel places you in the heart of Oranjestad, within a 15-minute walk of Aruba Town Hall and Renaissance Mall Aruba. .This spa hotel is 3.8 mi (6.1 km) from Eagle Beach and 3.1 mi (5 km) from Divi Golf and Beach Resort.

What's nearby

  • Aruba Town Hall - 6 min walk - 0.6 km
  • Renaissance Mall Aruba - 9 min walk - 0.8 km
  • Surfside Beach - 15 min walk - 1.3 km
  • Divi Golf and Beach Resort - 6 min drive - 4.4 km
  • Eagle Beach - 6 min drive - 5.4 km

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 7 min drive

Restaurants

  • ‪Cuba's Cookin' - ‬10 min walk
  • ‪Kalin’s Real Mexican Food Downtown - ‬11 min walk
  • ‪The West Deck - ‬10 min walk
  • ‪El Gaucho - ‬3 min walk
  • ‪Yemanja - ‬10 min walk

About this property

Victoria City Hotel

Central hotel with a full-service spa connected to a shopping center in Oranjestad
Victoria City Hotel offers 30 air-conditioned accommodations with minibars and irons/ironing boards. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 30 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Relax with a refreshing drink at one of the 3 beach bars. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, multilingual staff, and luggage storage. Planning an event in Oranjestad? This hotel has 431 square feet (40 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 3 to 20 for adults and USD 3 to 10 for children
  • 3 beach bars
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 3 to 20 for adults, and USD 3 to 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Victoria City Hotel Oranjestad
Victoria City Oranjestad
Victoria City Hotel Hotel
Victoria City Hotel Oranjestad
Victoria City Hotel Hotel Oranjestad

Victoria City Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 369 reviews
Rating 8 - Good. 107 out of 369 reviews
Rating 6 - Okay. 41 out of 369 reviews
Rating 4 - Poor. 12 out of 369 reviews
Rating 2 - Terrible. 14 out of 369 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again
Stayed 3 nights in Mar 2025

8/10 Good

Tina, Clarksville

Liked: Cleanliness, staff & service
I really like the staff they were all very friendly. I do not like the location 😒 but overall a nice hotel.
Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

G

Very clean and affordable hotel. We needed a hotel for a quick trip The room is very small but comfortable. Shower is arubian warm. Too bad there isnt an outlet in bathroom to blow dry hair. Coffee in the morning at neighbor cafe was delicious
Stayed 1 night in Apr 2025

10/10 Excellent

Destiny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Happy Stay

This was a boutique style hotel in the middle of the city, but right near the tourist attractions. The staff were very friendly and accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Away from the crowd

Hidden away near the end of the city tram ( it’s free with limited times ) many outstanding restaurants close . Quiet
Stayed 4 nights in Apr 2025

8/10 Good

Vertyl

Liked: Cleanliness, staff & service, property conditions & facilities
Management plans to renovate the place
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff very helpful and attentive. A restaurant is located at walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Shakira

Stayed 4 nights in Apr 2025

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and very pleasant. Balcony and Common area with Coffee bar was a very nice touch. Our only observation was the king bed was extremely stiff. However not a deal breaker for a night or 2. Family of 4 traveling was very nice for the night.
Stayed 1 night in Apr 2025

10/10 Excellent

Lakeisha

Liked: Staff & service, property conditions & facilities
The location was a bit deceiving
Stayed 1 night in Apr 2025

10/10 Excellent

Georgios, Fort Lauderdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent however what makes everything above and beyond perfection is the warm welcome of the front desk personnel and especially Hannah.
Stayed 1 night in Apr 2025

10/10 Excellent

Tory

Stayed 1 night in Mar 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly...the room was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Terrence De

Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

It was a great stay everyone was friendly
Stayed 6 nights in Mar 2025

10/10 Excellent

Maria V

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 2 nights in Mar 2025

8/10 Good

Benoit

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Allan

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm writing this letter in regards to my last visit to Victoria city hotel, aruba. When my wife and I arrived we met Jose who was professional, courteous and ready to assist in our stay which 3/8/25 - 3/13/25. Jose checked us in and got us to our newly redecorated room which we were pleasantly surprised to see. It was modern, clean and ready for Us. This boutique hotel was just what that doctor ordered for us. We had our concerns trying a new place because you how some hotels take the best pictures of their rooms and when the customer gets there its a dump. Not this place it's diamond in the rough and they are making more improvements. Special thanks to Jose and Hanna who made our stay pleasurable and comfortable. We will be recommending to our friends and definitely retuning.
Stayed 5 nights in Mar 2025

8/10 Good

Farlina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed staying at Victoria City Hotel! I was skeptical at first because I was not sure if I would be able to trust my items in the room since there’s no safe box but the receptionist promised to not worry about anything and I eventually learned to trust the staff; I was stressed free! Very professional and trusting staff members, cleanliness in the property was very consistent, comfortable and cozy hotel with a beautiful rooftop to relax and enjoy the sunrise or sunset. Also a restaurant connected to the hotel if ever feel like to dine in instead, the bartender and cashier David has been a great person to talk to. It was my first trip to Aruba and I have never felt safer, I would definitely come back here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Staff & service, property conditions & facilities
Will return!
Stayed 5 nights in Mar 2025

2/10 Terrible

Kadiatou B

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When my friend and I arrived at the hotel, it looked completely different in person, aside from the flamingo painting in the room. The bed was far too small for two people, and to make matters worse, it ended up breaking. The customer service was hit-or-miss; sometimes helpful, other times not. When I asked the receptionist for assistance with carnival information, she could only answer some of my questions and often told me to look it up myself. There were no spa or pool facilities, which was shocking; how can a vacation hotel lack basic amenities? The only highlight was the housekeeping service; the staff member who cleaned our room did a great job. Breakfast ended way too early, which was disappointing. Overall, while the hotel may be affordable, it’s not worth the price. I wouldn’t recommend it.
Stayed 3 nights in Feb 2025