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The Champlain Waterfront Hotel, an Ascend Collection Hotel

2.5 star property

Photo gallery for The Champlain Waterfront Hotel, an Ascend Collection Hotel

Exterior detail
Lobby
Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
2 Front St N, Orillia, ON, L3V4R5
  • Place, Couchiching Beach Park
    ‪3 min walk‬
  • Place, Lake Couchiching
    ‪3 min walk‬
  • Place, Orillia Opera House
    ‪5 min walk‬
  • Airport, Muskoka, ON (YQA)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Double Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Quadruple Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking

Queen Room, Non Smoking

7.8 out of 10
Good
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking (Basement level)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking (Basement level)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Basement level)

Room, 1 King Bed, Non Smoking (Basement level)

Room, 1 King Bed, Non Smoking (Basement level)

7.8 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Basement level)

Room, 1 Queen Bed, Non Smoking (Basement level)

Room, 1 Queen Bed, Non Smoking (Basement level)

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Orillia

With a stay at The Champlain Waterfront Hotel, an Ascend Collection Hotel, you'll be centrally located in Orillia, a 6-minute walk from Orillia Opera House and 12 minutes by foot from Orillia Community Centre Arena. .This hotel is 2.3 mi (3.7 km) from Orillia Square Mall and 2.6 mi (4.1 km) from Hawk Ridge Golf and Country Club.

What's nearby

  • Couchiching Beach Park - 3 min walk - 0.3 km
  • Lake Couchiching - 3 min walk - 0.3 km
  • Orillia Opera House - 5 min walk - 0.5 km
  • Orillia Community Centre Arena - 8 min walk - 0.7 km
  • Tudhope Park - 3 min drive - 2.6 km

Getting around

  • Washago Station - 17 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 88 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Hill's Restaurant - ‬2 min drive
  • ‪Mark IV - ‬14 min walk
  • ‪Thai Plate - ‬2 min drive

About this property

The Champlain Waterfront Hotel, an Ascend Collection Hotel

Hotel with free parking, 6-minute walk to Orillia Opera House
The Champlain Waterfront Hotel, an Ascend Collection Hotel offers 58 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Orillia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 58 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Take advantage of the hotel's room service. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 50 per day)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per night (maximum CAD 120.00 per stay), plus a deposit of CAD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Nearby parking fee: CAD 50.00 per day (499 ft away)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD 120.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Champlain Waterfront
Quality Champlain Waterfront Orillia
Quality Hotel Champlain Waterfront
Quality Hotel Champlain Waterfront Orillia
Rodeway Inn Champlain Waterfront Hotel Orillia
Rodeway Inn Champlain Waterfront Hotel
Rodeway Inn Champlain Waterfront Orillia
Champlain Waterfront Hotel Ascend Hotel Collection Orillia
Rodeway Inn Champlain Waterfront Orillia, Ontario
Quality Inn Orillia
Quality Hotel Orillia
Champlain Waterfront Ascend Collection Orillia
Champlain Waterfront Ascend Collection
The Champlain Waterfront Hotel, an Ascend Hotel Collection Hotel

The Champlain Waterfront Hotel, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1040 reviews
Rating 8 - Good. 308 out of 1040 reviews
Rating 6 - Okay. 137 out of 1040 reviews
Rating 4 - Poor. 54 out of 1040 reviews
Rating 2 - Terrible. 40 out of 1040 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

jen

Disliked: Cleanliness, amenities, property conditions & facilities
Checking in was not pleasant. We reserved a queen room with fireplace and never got this. We were given a double bed and no fireplace. The guy at front desk said they do not have fireplaces. SO WHY IS IT LISTED TO BOOK??THE CONTINENTAL BREAKFAST IS THE WORST WE HAVE HAD. NO fresh fruit or real orange juice. No peanut butter. Parking was a HUGE ISSUE. There are only maybe 10 spots behind the building and you have to walk around the hotel to get to the back. Do not recommend this place at all. I’d rather pay the extra money and stay at a hotel that is comfortable and a nice continental breakfast.. we have stayed at so many hotels with continental breakfast and they’ve been lovely. This one was the worst.!!!!!! Not worth $200 a night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xxx
Stayed 1 night in Oct 2025

2/10 Terrible

Ermias

Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Jul 2025

8/10 Good

Josh Joshua Joseph

Liked: Staff & service
Staff (think baylee) helped out super much! She made the stay better overall
Stayed 1 night in Oct 2025

4/10 Poor

patricia

Stayed 1 night in Oct 2025

6/10 Okay

John and Deborah

Stayed 1 night in Sep 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great PLACE!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable stay at this hotel. The staff were verynfriendly and helpful. There are many restaurants and shops within easy walking distance.
Stayed 2 nights in Oct 2025

8/10 Good

Campbell

Nice place ,but very small space in the room.
Stayed 1 night in Oct 2025

8/10 Good

Jeanette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great bed, pillows and linens. Room was clean and well appointed. Kudos to the owners for the well done restoration of a grand old hotel
Stayed 2 nights in Oct 2025

6/10 Okay

Taylor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom was quite dirty
Stayed 1 night in Oct 2025

10/10 Excellent

zhaohui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, tidy, hygienic and comfortable, and the food is rich in nutrition.
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Stayed 1 night in Oct 2025

8/10 Good

D BLAKE

Liked: Staff & service, property conditions & facilities, room comfort
Great value, great location. A lovely old hotel with updated rooms. A little rough around the edges.
Stayed 1 night in Oct 2025

8/10 Good

Bernard G

Stayed 1 night in Oct 2025

8/10 Good

Arun

Stayed 1 night in Oct 2025

6/10 Okay

Alon

Travelled with family
Liked: Staff & service
Limited parking. Small lot. Toilet was not working. Were given replacement room. Courteous staff. Especially Penny. Sticky floor in elevator. Otherwise not bad for a hotel built over a century ago.
Stayed 2 nights in Oct 2025

6/10 Okay

Maria, Toronto Ontario

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have better service
Stayed 1 night in Aug 2025

6/10 Okay

Abhishek

Stayed 1 night in Oct 2025

8/10 Good

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it was good.
Stayed 3 nights in Oct 2025

8/10 Good

Yohana

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

JOSEPH, sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was poor
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcelo

Travelled with partner
Liked: Cleanliness, staff & service
Very courteous
Stayed 1 night in Oct 2025

2/10 Terrible

Amanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
As soon as we arrived, we were told we had to change rooms because they overbooked. There was no toilet paper in the room and was told I had to go down to the front desk to get it myself. Then I was told that I could only pay exact cash for bottled water and not debit as it was an inconvenience. The girl that was working October 10 around 7 PM was horribly unfriendly and I will never be spending another night at this hotel because of this. This is not the way you treat someone who is paying over $200 a night to stay at your hotel. This person needs to learn how to deal with customers and put a smile on her face.
Stayed 1 night in Oct 2025