4/10 Poor
Sarah R.
18 Jul 2025
Beautiful property well designed. Property had roaches. More than one. Clearly German cockroaches. I’m soaking my stuff in peppermint and tea tree oil just in case. They NEVER came to deal with it even though I told them about it about four different times during my stay and even gave them suggestions. I went out myself and bought stuff to deal with it in addition to the stuff I brought with me. They did nothing. They were quick to charge me for late check out and ask me for a good review though. I just got off the phone with customer service. They’re working on at least a partial refund. Beware. Next time, I don’t know how comfortable I am with a VRBO property. That I didn’t have an anxiety attack is a miracle. I can’t do that again. I may just opt out of VRBO from now on because of this one host. When you book, before you book anywhere ask questions; namely do you have the property treated for pests regularly. Get it in writing. Call customer service after reaching out to the host if they do nothing. I didn’t feel like moving because I was already partially unpacked—— but that sucked.
Sarah R.
Stayed 6 nights in Jul 2025