Upon arrival, I was assigned room #155 on the ground floor. First impressions were awful—pieces of the ceiling were falling, and the entry door had no weather stripping, leaving a visible gap that allowed secondhand smoke from neighboring guests to seep directly into our room. A dirty washcloth was left in the bathroom, which the front desk acknowledged and replaced.
The next day (June 14), we were moved to room #132. This room smelled strongly of mold, and the ceiling had extensive water stains covering nearly 30% of the surface. The air conditioner showed signs of condensation damage that had been poorly painted over. I have a mold allergy and could not stay in the room—it made it hard to breathe. While waiting outside, a man approached my 14-year-old son and me twice, asking if we smoke and offering to sell us marijuana. This was disturbing, completely inappropriate, and unsafe.
We were then moved to room #327 on the third floor. Although this room initially smelled better, I later realized that it had been sprayed heavily with Febreze to mask the odor of what was likely another smoking room. Once the spray wore off, the room smelled strongly of stale smoke, again making it difficult to stay. On the morning of June 15, while checking out, my husband encountered a woman smoking marijuana on the stairwell while a small child screamed nearby. This was the final red flag confirming that this hotel is not a safe or family-appropriate!