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Sheraton Orlando Lake Buena Vista Resort

4.0 star property

Photo gallery for Sheraton Orlando Lake Buena Vista Resort

2 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Creator video
Exterior
Couples treatment room(s), body treatments, aromatherapy, body wraps
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Air-conditioning
  • Gym

Explore the area

View map
12205 S Apopka Vineland Rd, Orlando, FL, 32836
  • Place, Orlando Vineland Premium Outlets
    ‪3 min drive‬
  • Place, Disney Springs™
    ‪3 min drive‬
  • Place, Walt Disney World® Resort
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

7.6 out of 10
Good
(96 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

View from room

Room, 2 Queen Beds, Pool View

8.2 out of 10
Very good
(43 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(22 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

7.8 out of 10
Good
(27 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Pool View

9.0 out of 10
Wonderful
(12 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Pool View

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Pool View

42-inch flat-screen TV with cable channels, TV, iPod dock

Family Suite, 1 Bedroom, Pool View

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Pool View

Executive Suite, 1 Bedroom, Pool View | Living room

Executive Suite, 1 Bedroom, Pool View

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Pool View

42-inch flat-screen TV with cable channels, TV, iPod dock

Family Suite, 1 Bedroom, Pool View

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Pool View (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Pool View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Pool View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

6 outdoor pools, free pool cabanas, pool umbrellas
Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando
  • Pool
  • Spa pool
  • Kids’ pool
  • Water slide
4.6 out of 5, Wonderful, 4,704 reviews
The price is NZ$247
includes taxes & fees
22 Mar - 23 Mar
Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando

About the area

Orlando

Located in Orlando, Sheraton Orlando Lake Buena Vista Resort is within a 5-minute drive of Disney Springs™ and Orlando Vineland Premium Outlets. .This family-friendly hotel is 4.4 mi (7 km) from Orange County Convention Center and 5.5 mi (8.8 km) from Epcot®.

What's nearby

  • Little Lake Bryan - 2 min drive - 2.1 km
  • Lake Bryan - 3 min drive - 2.1 km
  • Orlando Vineland Premium Outlets - 3 min drive - 2.7 km
  • Disney Springs™ - 3 min drive - 2.4 km
  • Walt Disney World® Resort - 5 min drive - 2.7 km

Getting around

  • Orlando Station - 26 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 27 min drive

Restaurants

  • ‪Wawa - ‬5 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Kizuna Asian Buffet & Sushi - ‬5 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬4 min walk

About this property

Sheraton Orlando Lake Buena Vista Resort

Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

42-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Make yourself at home in one of the 486 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 42-inch flat-screen televisions are provided, with cable programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, 2 hot tubs, and a waterslide. Additional features at this hotel include gift shops/newsstands, wedding services, and tour/ticket assistance.
For lunch or dinner, stop by Zest, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Orlando? This hotel has 6786 square feet (630 square meters) of space consisting of a conference center and 29 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Zest - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
27 Palms Bar & Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Springboard - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: USD 27.56 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • 27 Palms Bar & Grill
  • Springboard
  • Zest

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (6,786 square foot of space)

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (38 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (88 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 14 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 26.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Shuttle service
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 27.56 per person
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 32.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lake Buena Vista Resort Sheraton
Lake Buena Vista Sheraton
Lake Buena Vista Sheraton Resort
Sheraton Lake Buena Vista
Sheraton Lake Buena Vista Resort
Sheraton Resort Lake Buena Vista
Sheraton Orlando
Sheraton Safari Hotel
Sheraton Safari Orlando
Sheraton Lake Buena Vista Resort Orlando
Sheraton Lake Buena Vista Orlando
Orlando Sheraton
Sheraton Buena Vista Resort
Sheraton Orlando Lake Buena Vista
Sheraton Buena Vista

Sheraton Orlando Lake Buena Vista Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 652 out of 1397 reviews
Rating 8 - Good. 270 out of 1397 reviews
Rating 6 - Okay. 239 out of 1397 reviews
Rating 4 - Poor. 111 out of 1397 reviews
Rating 2 - Terrible. 125 out of 1397 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

christine

Travelled with family
Liked: Staff & service
Disliked: Room comfort
We didn’t have water when we arrived and then did not have water for 10 hours the following day. Then we did not have hot water the following night. The fitness room was closed which we were not told in advance or at check out. The staff was all very nice.
Stayed 4 nights in Nov 2025

2/10 Terrible

Katlin

Stayed 1 night in Nov 2025

4/10 Poor

Sasha

Liked: Cleanliness
No hot water for 12 hours, they turned the front desk phones off, I guess because they were getting so many complaints. What if there was an emergency? No microwaves in the room or on the floors, and the on-site store was already closed when we arrived at 5pm. Definitely NOT a resort. I will say the staff was nice and they refunded the resort and parking fee for the lack of hot water, but it was highly inconvenient.
Stayed 1 night in Nov 2025

2/10 Terrible

India-Marie, Jacksonville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are outdated, parking is hazardous, linen was dirty, staff was unfriendly and water ran BROWN in the bathroom sink (which was in the bedroom.😭 Weird setup, don't you think?!?! When I complained to the front desk and asked for a new room, they never once apologized for the inconvenience or the issues. They just stated that water was recently turned back on for the property and that's to be expected while things adjusted. How GROSS! Then she made me feel like i could not get another room because they were "sold out". They eventually gave us another room. I was charged $28 to park and the only available lot tonpark in was all the way in the back of the property where construction was happening, it was dimly lit and worst, NO RE-ENTRY back into the hotel. Meaning i would have to WALK all the way back to the front of the hotel to gain re-entry. Absolutely not. I drove back to the front and requested to park xliser, which they they allowed me to park in the valet lot, directly iutside the door. I'm not sure if this property is in transition for upgrades but it was not a quality or a comfortable stay, which was a shame since my other Sheraton stays were good. I would not recommend this hotel to anyone. O k let's get some super sleep
Stayed 1 night in Nov 2025

10/10 Excellent

FELIX

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Gleb

Stayed 4 nights in Nov 2025

10/10 Excellent

Zhaolun

Stayed 6 nights in Nov 2025

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, room comfort
The room is dated and needs refurbishment, but I believe they are doing it now.
Stayed 2 nights in Nov 2025

6/10 Okay

Michelle, TAMPA

Travelled with family and small children
The room was a little outdated. The hotel was like no mans land. Nothing was open past 5pm. It seemed as if this place was a retirement home. Nothing for kids to do.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rihui

Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff is friendly and helpful! Bed was comfy.
Stayed 4 nights in Nov 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes look good 👍
Stayed 1 night in Nov 2025

6/10 Okay

Shante

Stayed 2 nights in Nov 2025

6/10 Okay

Ian

Business traveller
Disliked: Amenities
To many hidden costs ( resort fees/tzxes/self parking) that are very high… hotel is average at best , almost no staff, junior kids at front desk, annoying, dinner there is one option pool restaurant whitch is very average, and ridiculously expensive… they add 18% before tallying bill, couldn’t even make me a martini and they wanted to charge $18 - hello it’s warm, awful, not good value for your money..
Stayed 3 nights in Nov 2025

10/10 Excellent

theodore

Stayed 2 nights in Nov 2025

8/10 Good

Kashus

Stayed 4 nights in Oct 2025

8/10 Good

Tracy

Stayed 4 nights in Jul 2025

10/10 Excellent

christine

Liked: Cleanliness, amenities
Nice location
Stayed 5 nights in Aug 2025

8/10 Good

Clifford

Liked: Cleanliness, property conditions & facilities
Clean room comfortable bed. But the little market area seemed to be never open.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Had the best stay and staff was always willing to help answer any questions I had with no hesitation.
Stayed 2 nights in Oct 2025

8/10 Good

John

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

jodie

Stayed 4 nights in Oct 2025

10/10 Excellent

Shelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was beautiful easy to get around
Stayed 3 nights in Aug 2025