The staff were friendly and professional. However communication about closure of the cafe, how the lazy river/water slide opening worked, etc was nonexistent until you showed up to use it. The villa was perfect for a group our size and the little plunge pool was wonderful after walking all day. However, not having a working washing machine until the last day was inconvenient. Also, there were only 2 6” frying pans that were very scratched up to use for preparing meals. Yes, there were pots, but the lack of a usable frying pan was discouraging.