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Universal's Hard Rock Hotel

4.0 star property

Photo gallery for Universal's Hard Rock Hotel

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior
Lobby
Room amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
5800 Universal Blvd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal CityWalk
    ‪8 min walk‬
  • Place, Universal Studios Florida
    ‪11 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

9.6 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed, Non Smoking (Hard Rock Club), Incudes Universal Express Unlimited^

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Hard Rock Club), Incudes Universal Express Unlimited^

  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club), Includes Universal Express Unlimited^

View from room

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club), Includes Universal Express Unlimited^

9.2 out of 10
Wonderful
(19 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Single Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^

Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^

Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^

  • 59 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

View from room

Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(75 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Garden View (Mobility), Includes Universal Express Unlimited^

View from room

Room, 2 Queen Beds, Garden View (Mobility), Includes Universal Express Unlimited^

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower), Includes Universal Express Unlimited^

View from room

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower), Includes Universal Express Unlimited^

  • Garden view
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Queen Beds (Mobility), Includes Universal Express Unlimited^

View from room

Club Room, 2 Queen Beds (Mobility), Includes Universal Express Unlimited^

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^)

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^)

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(25 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Includes Universal Express Unlimited^)

View from room

Room, 2 Queen Beds, Non Smoking, Garden View (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(97 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Garden View (Mobility) (Free Universal Express Unlimited^)

  • Sleeps 5
  • Free Wi-Fi

View all photos for Mobility Accessible Club 2 Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Club 2 Queen Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Kids Suite

Premium bedding, in-room safe, desk, iron/ironing board

Kids Suite

  • Sleeps 5
  • Free Wi-Fi

Mobility Accessible Garden View 2 Queen Room

  • Sleeps 5
  • Free Wi-Fi

Guest Room With 2 Queen Beds, Garden View And Roll-in Shower-Mobility Accessible

  • Sleeps 5
  • Free Wi-Fi

Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

  • Sleeps 3
  • Free Wi-Fi

View all photos for Deluxe Two Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Two Queen Room with Pool View

Premium bedding, in-room safe, desk, iron/ironing board

Two Queen Room with Pool View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Two Queen Room with Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Two Queen Room with Garden View

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Suite

Premium bedding, in-room safe, desk, iron/ironing board

King Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Two Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • Free Wi-Fi

View all photos for Future Rock Star Suite

Premium bedding, in-room safe, desk, iron/ironing board

Future Rock Star Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Club Two Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Club Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Club King Room

Premium bedding, in-room safe, desk, iron/ironing board

Club King Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

Orlando

With a stay at Universal's Hard Rock Hotel in Orlando (Florida Center), you'll be within a 15-minute walk of Universal Orlando Resort and Universal CityWalk. .This family-friendly hotel is 0.4 mi (0.6 km) from Universal Studios Florida and 2 mi (3.2 km) from Universal’s Islands of Adventure.

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 km
  • Universal CityWalk - 8 min walk - 0.7 km
  • Universal Studios Florida - 11 min walk - 1.0 km
  • Universal’s Islands of Adventure - 13 min walk - 1.1 km
  • Universal’s Volcano Bay - 3 min drive - 2.7 km

Getting around

  • Orlando Station - 11 min drive
  • Sand Lake Road Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Mel's Drive-In - ‬5 min walk
  • ‪Louie's Italian Restaurant - ‬3 min drive
  • ‪Today Cafe At Universal Studios - ‬13 min walk
  • ‪Richter's Burger Co. - ‬4 min drive
  • ‪Leaky Cauldron - ‬4 min drive

About this property

Universal's Hard Rock Hotel

Universal's Hard Rock Hotel offers 650 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 650 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a waterslide, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle, and enjoy early theme park entry and express theme park tickets while you're there.
Enjoy American cuisine at The Kitchen, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This hotel has 5995 square feet (557 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Kitchen - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Palm - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Velvet Bar - Overlooking the pool, this lobby lounge specializes in Regional cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Beachclub - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Emack and Bolios - This restaurant specializes in American cuisine and serves breakfast and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • beachclub
  • Emack and Bolios
  • The Kitchen
  • The Palm
  • Velvet Bar

Things to do

  • Arcade/game room
  • Beach volleyball
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5,995 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®

Universal's Hard Rock Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1008 reviews
Rating 8 - Good. 143 out of 1008 reviews
Rating 6 - Okay. 76 out of 1008 reviews
Rating 4 - Poor. 21 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Nice property and the best proximity to the parks
Stayed 7 nights in Jan 2026

10/10 Excellent

Nidhi, Brampton

Liked: Cleanliness, property conditions & facilities
Amazing!!!
Stayed 5 nights in Jan 2026

10/10 Excellent

Kristina

Liked: Cleanliness, property conditions & facilities
Excellent customer service, lux rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Caique

Stayed 1 night in Jan 2026

10/10 Excellent

Rohan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel ambience. Pool a bit like a zoo but you are staying here for express passes and to be able to walk to the park. Room ok size. Double sink which helpful but bathroom lighting shockingly poor! Just remember you are paying 5 star prices for the benefits. The room is more 4 star.
Stayed 1 night in Jan 2026

6/10 Okay

Justine

Travelled with family, Travelled with partner
Check-in was good and went quickly. When we arrived at our room, we noticed the art on the wall was broken and there was nails sticking out where the piece of art was missing. It was also later in the evening when we arrived so we did not have any locations inside of the hotel to get filtered water besides requesting it from the bar/restaurant where they could fill a cup and the Fiji bottled water to purchase. We also love the water taxi and walkways that make it easy to get to the park. Upon using the shower in the room, we noticed a piece of blue painters tape on the shower tile like it was supposed to be covering something that could be broken. Overall wasn’t super happy with our experience for the price. Felt like amenities could be better and room could absolutely be in better shape for the price.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and super close walk to Universal etc.
Stayed 1 night in Jan 2026

8/10 Good

Dawn

Liked: Cleanliness
Stayed 5 nights in Jan 2026

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice time. Not very crowded. Everyone was nice. Walked over to Universal Studios. Very quick walk. Spent have a day there then took the shuttle to Epic. Fun day. Had a nice dinner at the casual restaurant when we got back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 9 nights in Jan 2026

10/10 Excellent

Lucy

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 8 nights in Dec 2025

8/10 Good

Charlotte

Stayed 1 night in Dec 2025

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Great hotel. Great location. Great service
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicole

Stayed 2 nights in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Taciana

Stayed 1 night in Oct 2025

10/10 Excellent

SAUD

Stayed 1 night in Dec 2025

8/10 Good

daniel

Travelled with family
Liked: Staff & service, amenities
No, the room was not spotless the bathroom smelled like urine. The customer service was really good in trying to accommodate our needs.
Stayed 1 night in Dec 2025

8/10 Good

Jamie

Stayed 5 nights in Nov 2025

6/10 Okay

Rachel

Stayed 1 night in Dec 2025

10/10 Excellent

FENG, Bothell

Cl
Stayed 1 night in Dec 2025

6/10 Okay

Natalie

Travelled with family
Liked: Amenities, property conditions & facilities
Not enough front desk staff for the growing line; too long of a wait.
Stayed 2 nights in Dec 2025

6/10 Okay

Kyung Min

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not very clean. Visible hairs on the bed and bathroom. Wall was too thin? Could hear people's conversations next room. Room needs to be updated. I was expecting it to be very lavish and luxuriouse but it wasn't.
Stayed 2 nights in Dec 2025

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025