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Westgate Lakes Resorts and Spa

2.0 star property

Photo gallery for Westgate Lakes Resorts and Spa

Dining
Outdoor dining
Beach chairs and umbrellas arranged on a sandy beach.
Banquet hall
Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Gym
  • Laundry room

Explore the area

View map
9500 Turkey Lake Road, Orlando, FL, 32819
  • Place, Phillips Crossing
    ‪2 min drive‬
  • Place, Universal Orlando Resort
    ‪4 min drive‬
  • Place, Universal Studios Florida
    ‪8 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

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The price is NZ$197
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About the area

Orlando

With a stay at Westgate Lakes Resorts and Spa in Orlando, you'll be within a 5-minute drive of The Orlando Eye and CoCo Key Water Resort. .This hotel is 2.8 mi (4.5 km) from Universal’s Volcano Bay and 2.8 mi (4.5 km) from Orange County Convention Center.

What's nearby

  • Orange County Convention Center - 1 min drive - 0.4 km
  • Phillips Crossing - 2 min drive - 2.4 km
  • Universal Orlando Resort - 4 min drive - 4.8 km
  • Universal Studios Florida - 8 min drive - 7.8 km
  • Walt Disney World® Resort - 9 min drive - 10.1 km

Getting around

  • Orlando Station - 18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 34 min drive

Restaurants

  • ‪Drafts Sports Bar & Grill - ‬1 min walk
  • ‪Rocks - ‬6 min drive
  • ‪Maggiano's - ‬6 min drive
  • ‪Taverna Opa Orlando - ‬6 min drive
  • ‪Joe's Marketplace & Deli - ‬1 min walk

About this property

Westgate Lakes Resorts and Spa

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Take advantage of recreation opportunities including an outdoor pool and a fitness center.
At Westgate Lakes Resorts and Spa, enjoy a satisfying meal at the restaurant.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator.
Westgate Lakes Resorts and Spa has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Airport shuttle available

Food and drink

  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Safe at front desk

Accessibility

  • Lift

Policies

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Westgate Lakes Resorts Resort Orlando
Westgate Lakes Resorts Resort
Westgate Lakes Resorts Orlando
Westgate Lakes Resorts
Westgate Lakes Resorts Spa
Westgate Lakes Resorts Orlando
Westgate Lakes Resorts and Spa Hotel
Westgate Lakes Resorts and Spa Orlando
Westgate Lakes Resorts and Spa Hotel Orlando

Westgate Lakes Resorts and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 136 out of 239 reviews
Rating 8 - Good. 39 out of 239 reviews
Rating 6 - Okay. 23 out of 239 reviews
Rating 4 - Poor. 20 out of 239 reviews
Rating 2 - Terrible. 21 out of 239 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessenia

Stayed 3 nights in Jan 2026

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, amenities
Literally loved EVERYTHING about this resort especially how friendly and helpful the employees were! Will be back soon for sure!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenyatta

Stayed 3 nights in Jan 2026

10/10 Excellent

Kristin

Stayed 2 nights in Jan 2026

6/10 Okay

Lourdes, ridgefield park

Place a little updated
Stayed 4 nights in Oct 2025

6/10 Okay

Jason

The rooms definitely could use an upgrade. Smart tvs so we could actually watch something on the tv would be a huge bonus. Our window in the primary room was terrible, any little bit of wind and the blinds would be rattling. When it got chilly at night our room was freezing.
Stayed 5 nights in Jan 2026

2/10 Terrible

Karen

The service, the room and the amenities were excellent, but i had a negative experience respect c
Stayed 2 nights in Jan 2026

4/10 Poor

Roseanne

Liked: Cleanliness, staff & service
Disliked: Amenities
When I booked my stay, it said included all taxes and fees. When I got to the hotel, they charge me an extra $102 for resort fees. This was extremely upsetting. I felt blindsided as the lack of disclosure of the resort fees. Food was priced high at the resort and many amenities were extra. The unit itself was old with a few attempts to make it look newer. Had a hard time even getting into unit as door was difficult to open. Bad caulking job in shower. Dated tub.
Stayed 4 nights in Jan 2026

6/10 Okay

Federico

Stayed 6 nights in Jan 2026

10/10 Excellent

Lisa, Jacksonville

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was exceptional and very clean.
Stayed 3 nights in Jan 2026

4/10 Poor

Jeffrey

Business traveller
Liked: Cleanliness, staff & service
The staff, amenities, and resort itself was fine. No complaints there. My rating is from the hotels.com listing itself, since it is a complete bait and switch. Hotels.com says the resort is 0.3 miles from the Orange County Convention center, which is why I booked this. I was there on business attending a tradeshow there and wanted avoid paying for Uber/taxi to and from everyday and avoid paying for rental car and parking. The 0.3 miles is only as the crow flies. Walking or driving is 3.5 miles because of the interstate. I tried walking back after one of the trade show days and it was very dangerous. A lot of the walk is without a sidewalk on a small shoulder, busy road. Another thing on the listing that was not accurate was "Airport Shuttle". Another reason I booked this hotel. When I landed in Orlando, I called the resort and they told me this is not offered. When I was to fly out I had to leave for the airport at 4AM to catch an early flight. Not wanting to be subject to Uber drivers being late or cancelling, I went to the front desk to see if they had any options. Not only did they say they don't have a shuttle, but they offered no support for a solution. Luckily the Uber booking and ride went smoothly, but they should NOT list "Airport Shuttle". Again, complete bait and switch.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kami

Stayed 2 nights in Jan 2026

10/10 Excellent

Thessalonias

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room the staff was amazing the resort activities were awesome
Stayed 2 nights in Jan 2026

8/10 Good

Kaylyn

Stayed 5 nights in Jan 2026

10/10 Excellent

Heather

Stayed 4 nights in Jan 2026

10/10 Excellent

Angel

Stayed 2 nights in Jan 2026

4/10 Poor

Evan

Liked: Cleanliness, staff & service, amenities
The room was excellent; the staff were very nice and helpful. Charging additional fees at check-in without warning is a bad business practice. Even if the rate advertised included these fees, I still would have stayed here and this review would be 5 stars. Instead, this predatory practice forces the review down to 2 stars.
Stayed 1 night in Jan 2026

6/10 Okay

Katsiaryna

.
Stayed 2 nights in Jan 2026

6/10 Okay

Zahia

Stayed 4 nights in Jan 2026

4/10 Poor

John

Business traveller
Liked: Cleanliness, amenities
The heat did not work the first two days, then once the A/C was needed for the last night it would not go lower then 76 degrees. The land line never worked so I could never call to the front desk nor get a wake up call other than using my cell phone, which is not what I really wanted to pay for. I also didn’t have warm water for two days, but luckily that one was fixed. I asked the front desk to be compensated for the two days I did not have Arad water nor heat and they told me I had to deal with Expedia to get compensation back and was never compensated for the poor establishment.
Stayed 4 nights in Jan 2026

2/10 Terrible

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Stayed 3 nights in Jan 2026

4/10 Poor

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities
Good morning had to leave the resort early. Just got an email that I will not be refunded some of money I left on the 18th. I will never come back there again. And I will recommend my friends and family never go there either. I had to fly back to Baltimore for something important in your chose to not even give me a refund for the days I did not use that is not right because anything can happen in this world and y'all chose to keep people with money for whatever reason.
Stayed 6 nights in Jan 2026

4/10 Poor

Hatem Lotfy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room has a light smell, poor AC, Poor internet connection. The booked room was called 1 bedroom villa, however it's just a one bedroom apartment in a 6 story building. Parking was always full. Hotel charged an additional +$30 per night, which was not clear on the booking from Expedia. Location is convenient for the parks - 15-20 min drive.
Stayed 3 nights in Jan 2026

8/10 Good

Cindy

Stayed 3 nights in Jan 2026