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Mercure Orléans Centre

4.0 star property

Photo gallery for Mercure Orléans Centre

Deluxe Room, 1 Double Bed with Sofa bed
Premium bedding, pillow-top beds, minibar, in-room safe
Daily buffet breakfast (EUR 20 per person)
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Laundry

Explore the area

View map
44, quai Barentin, Orléans, Loiret, 45000
  • Place, House of Joan of Arc
    ‪9 min walk‬
  • Place, Place du Martroi
    ‪10 min walk‬
  • Place, Sainte-Croix Cathedral
    ‪16 min walk‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Privilege, Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed, Balcony, River View

Classic Room, 1 King Bed, Balcony, River View

Classic Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Pool View

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Double Bed, Pool View

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Double Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Orléans

With a stay at Mercure Orléans Centre, you'll be centrally located in Orléans, a 9-minute walk from House of Joan of Arc and 14 minutes by foot from Place du Martroi. .This hotel is 0.9 mi (1.5 km) from Museum of Fine Arts and 1 mi (1.6 km) from Sainte-Croix Cathedral.

What's nearby

  • House of Joan of Arc - 9 min walk - 0.8 km
  • Loire a Velo Cycle Path - 10 min walk - 0.9 km
  • Place du Martroi - 10 min walk - 0.9 km
  • Hôtel Groslot - 15 min walk - 1.3 km
  • Sainte-Croix Cathedral - 16 min walk - 1.4 km

Getting around

  • République Tram Stop - 14 min walk
  • Orléans Avenue de Paris Station - 18 min walk
  • Paris Orly Airport (ORY) - 85 min drive

Restaurants

  • ‪La Paillotte - ‬12 min walk
  • ‪Pavin Caffe - ‬7 min walk
  • ‪chocolaterie royale - ‬10 min walk
  • ‪Le Comptoir de Mamie Bigoude Orléans - ‬9 min walk
  • ‪Le Cyranis - ‬9 min walk

About this property

Mercure Orléans Centre

Hotel with a seasonal outdoor pool, 9-minute walk to House of Joan of Arc
Mercure Orléans Centre offers 111 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including a 24-hour health club and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
For lunch or dinner, stop by L'ENTRACTE, a restaurant that specializes in French cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Children aged 11 and younger eat free breakfast.
L'ENTRACTE - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'ENTRACTE

Things to do

  • 24-hour health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1977
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast fees apply for children ages 12 and older when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Uncovered self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 30
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Orléans
Mercure Orléans Centre
Mercure Orleans Centre Hotel Orleans
Mercure Orléans Centre Hotel Orleans
Mercure Orléans Centre Orleans
Mercure Orléans Centre Hotel
Mercure Orléans Centre Orléans
Mercure Orléans Centre Hotel Orléans

Reviews

Mercure Orléans Centre Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 361 out of 934 reviews
Rating 8 - Good. 401 out of 934 reviews
Rating 6 - Okay. 114 out of 934 reviews
Rating 4 - Poor. 43 out of 934 reviews
Rating 2 - Terrible. 15 out of 934 reviews

Reviews

6/10 Okay

elaine

Travelled with partner
Liked: Staff & service
On the edge of the town has a wow factor reception but the rooms are poor in relation and need updating Benefit car parking at €7.50 per 24 hours which is essential as no available street parking 15 minute walk into town lots of choice to eat and drink
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room with a great view of the Loire River from our balcony. 8 minute walk to Orleans Center City and the tram. Staff was friendly and helpful. Lobby was gorgeous.
Stayed 2 nights in Sep 2025

8/10 Good

Peter

Stayed 1 night in Aug 2025

2/10 Terrible

Simon

Disliked: Property conditions & facilities

Back to the 90s

Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot to explore Orleans and region from
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family of 5 staying

Great location and really nice food and drinks. Staff were very helpful and friendly. Room was in need of some minor decoration (chipped paint etc), but was very clean and comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were lovely. The reception and restaurant are renovated. Rooms and exterior of building in desperate need of renovation but fine for a pass through / overnight
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

CHARLES RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Excelle
Stayed 1 night in Aug 2025

2/10 Terrible

Kathryn

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not great!

Double bed for a family room on forst floor opposite lift and stair well. Incredibly noisy for most of the night by other hotel users. Also, noise from lobby area could be hears and breakfast being set up. Bedroom nowhere near as nice as lobby would suggest. Swimming pool tiny. Beer too expensive and wasnt allowed to put on our room bill when sitting at pool sode. Staff at front desk very friendly and helpful.
Stayed 1 night in Aug 2025

4/10 Poor

Elma

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

4/10 Poor

Elma

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Used this hotel as a stopover on our way to the South of France. Hotel is not in the best condition and could use a proper renovation (toilets don’t flush, pool was out of order during our stay), carpeting and bedding clean but old an worn. Staff was very friendly and helpful.
Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Business traveller
Liked: Staff & service
Disliked: Room comfort

Grosse déception

Tout d'abord, sachez qu'à mon départ je me suis entretenue avec le réceptionniste qui m'a fait une remise de 40€ sur la note totale. Chambre 110, payée 150€. Chambre très vieille et très mal entretenue: Robinet thermostatique bloqué et cassé à 38° (pas d'eau froide). Douche de tête pleine de calcair (j'ai nettoyé moi même). Gel douche fixé au mur en plein milieu de la douche (je me suis cogné sans cesse dedans). Peinture craquée dans la sdb. WC encrassé. Poil humain au sol. Contoure de porte rongé. Climatisation bloquée à 22°. Pas de prises électrique en tête de lit. Trace d'un vieux tableau au mur. Bref 150€ pour une telle prestation, été ou pas, c'est du vol.
Stayed 1 night in Aug 2025

4/10 Poor

Marie-Claire

Liked: Cleanliness
Disliked: Staff & service
I booked a room for myself and my 2 children. I paid the half board rate. On arrival, I was told that my children were not included in the half board rate. At dinner, I was given my starter and main which I chose from a small, separate menu and then instead of being offered dessert, they asked ‘would you like a coffee or is everything finished?’ At breakfast, it was really busy, so we were out in an overflow room which wasn’t made up. ‘Leave it to us’ they said. So we served ourselves at the buffet and then came back to find the one table they had laid was occupied. Some stood in the middle of the lobby with our bowls of cereal and waited for cutlery, a glass and somewhere to sit. The room was filthy, and really noisy/ it well insulated from the noise of the other rooms.
Stayed 1 night in Jul 2025

8/10 Good

Yun Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ian, Kingston upon Thames

Liked: Cleanliness
Disliked: Property conditions & facilities
Very dated hotel. Quite shabby. Pets allowed in the dining area at breakfast. Overall not great
Stayed 1 night in Jul 2025

8/10 Good

Klaus-Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cécile

Stayed 1 night in Jul 2025

8/10 Good

Morgane

Bien mais besoin de rafraîchissement

Immeuble vieillissant de l’extérieur La réception et l’espace restauration piscine est superbe Les chambres et les étages nécessitent un bon coup de neuf… moquette décolorée, odeur de tabac…
Stayed 1 night in Jun 2025

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good central hotel

Hotel was in good position to explore Orleans. The bar and restaurant and pool area has been updated to a very good standard. Hotel room was very basic and also needs updating too!
Stayed 1 night in Jun 2025

6/10 Okay

stephane

Liked: Room comfort
Disliked: Staff & service
grosse déception quant à l'emplacement de l'hôtel, son état et la qualité de la réception; à peine aimable, facturation d'emblée des petits déjeuners et du parking, que je n'ai pas payés en avance, mais une fois consommés, pas de proposition spontanée d'une serviette de piscine ... la chambre était correcte et propre, agréable, bien climatisée et avec une vue sympathique ... la piscine fort bien venue, le hall d'entrée agréable, voire à la hauteur de la réputation d'un Mercure; en revanche l'entourage et l'état de l'établissement, franchement médiocres ... les tarifs de la restauration ne sont pas indiqués sur la carte (il me semble pourtant qu'il s'agit d'une obligation ...) le petit déjeuner est correct, sans plus, surtout compte tenu du prix payé
Stayed 1 night in Jun 2025

8/10 Good

William

Travelled with partner
Good breakfast except for very long wait (35 mins) for gluten free bred ( it was excellent when it arrived). Paper cups on room not great - too hot t handle
Stayed 2 nights in Jun 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good paid parking. Easy access. Convenient location. The room was pretty standard but that is fine. Would stay again
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pity about lack of bike facilities

The guy on the desk, Arthur, was very welcoming but there was no secure accommodation for the bikes. It was good we had brought a raincover.
Stayed 2 nights in May 2025

10/10 Excellent

Steph

Stayed 1 night in May 2025