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Canopy By Hilton Osaka Umeda

4.5 star property

Photo gallery for Canopy By Hilton Osaka Umeda

Lobby
Meeting facility
Bar (on property)
Exterior
King Panorama Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Grand Green Osaka North Tower 6-38, Ofukacho, Kita-ku, Osaka, Osaka Prefecture, 5300011
  • Place, Grand Front Osaka Mall
    ‪1 min walk‬
  • Place, Umeda Sky Building
    ‪4 min walk‬
  • Place, Kuchu Teien Observatory
    ‪4 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪18 min drive‬

Room options

View all photos for King Canopy Room

Premium bedding, down duvets, minibar, in-room safe

King Canopy Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Canopy Corner Suite

King Canopy Corner Suite

King Canopy Corner Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

King Accessible Room

King Accessible Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Canopy Osaka Suite

King Canopy Osaka Suite | Living area

King Canopy Osaka Suite

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Panorama Suite

King Panorama Suite | Living area

King Panorama Suite

  • City view
  • 127 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Canopy Room

Premium bedding, down duvets, minibar, in-room safe

Twin Canopy Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Canopy View Room

Premium bedding, down duvets, minibar, in-room safe

King Canopy View Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Premium Room

Premium bedding, down duvets, minibar, in-room safe

King Premium Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Premium View Room

Premium bedding, down duvets, minibar, in-room safe

King Premium View Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Canopy View Room

Premium bedding, down duvets, minibar, in-room safe

Twin Canopy View Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Premium Room

Premium bedding, down duvets, minibar, in-room safe

Twin Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Premium View Room

Premium bedding, down duvets, minibar, in-room safe

Twin Premium View Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room-Accessible

Premium bedding, down duvets, minibar, in-room safe

King Room-Accessible

  • Sleeps 2

View all photos for Panorama King Suite

Premium bedding, down duvets, minibar, in-room safe

Panorama King Suite

  • Sleeps 3

View all photos for Premium King Room

Premium bedding, down duvets, minibar, in-room safe

Premium King Room

  • Sleeps 2

View all photos for King Room With Premium View

Premium bedding, down duvets, minibar, in-room safe

King Room With Premium View

  • Sleeps 2

View all photos for Premium Twin Room

Premium bedding, down duvets, minibar, in-room safe

Premium Twin Room

  • Sleeps 2

View all photos for Twin Room With Premium View

Premium bedding, down duvets, minibar, in-room safe

Twin Room With Premium View

  • Sleeps 2

View all photos for King Canopy Corner Suite

Premium bedding, down duvets, minibar, in-room safe

King Canopy Corner Suite

  • Sleeps 3

View all photos for King Canopy Room

Premium bedding, down duvets, minibar, in-room safe

King Canopy Room

  • Sleeps 2

View all photos for King Canopy Osaka Suite

Premium bedding, down duvets, minibar, in-room safe

King Canopy Osaka Suite

  • Sleeps 3

View all photos for Twin Canopy Room

Premium bedding, down duvets, minibar, in-room safe

Twin Canopy Room

  • Sleeps 2

View all photos for King Canopy View Room

Premium bedding, down duvets, minibar, in-room safe

King Canopy View Room

  • Sleeps 2

View all photos for Twin Canopy View Room

Premium bedding, down duvets, minibar, in-room safe

Twin Canopy View Room

  • Sleeps 2

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About the area

Osaka

A stay at Canopy By Hilton Osaka Umeda places you in the heart of Osaka, within a 10-minute drive of Dotonbori and Kuromon Market. .This luxury hotel is 3.6 mi (5.7 km) from Kyocera Dome Osaka and 3.8 mi (6.1 km) from Osaka Castle.

What's nearby

  • Grand Front Osaka Mall - 1 min walk - 0.1 km
  • Umeda Sky Building - 4 min walk - 0.4 km
  • Kuchu Teien Observatory - 4 min walk - 0.4 km
  • Osaka Station City - 5 min walk - 0.4 km
  • Umeda Arts Theater - 7 min walk - 0.6 km

Getting around

  • Umeda Station (Hankyu) - 7 min walk
  • Osaka Station - 8 min walk
  • Itami Airport (ITM) - 29 min drive

Restaurants

  • ‪Craft Beer Base leaf - ‬1 min walk
  • ‪UMEKITA FLOOR ウメキタフロア グランフロント北館6階 - ‬4 min walk
  • ‪Café & Meal MUJI - ‬3 min walk
  • ‪Starbucks TEAVANA - ‬2 min walk
  • ‪Tully's Coffee - ‬4 min walk

About this property

Canopy By Hilton Osaka Umeda

Luxury hotel with a restaurant connected to a shopping center in Osaka
Canopy By Hilton Osaka Umeda offers 308 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with digital channels and smart speakers. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Make yourself at home in one of the 308 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. 55-inch LCD televisions with digital programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including concierge services and shopping on site.
For lunch or dinner, stop by CC：CARBON COPY, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
CC：CARBON COPY - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner.
Bean there, UMEDA - This café serves breakfast, brunch, lunch, and dinner. Open daily.
!JaJa!Bar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,000 per night)
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (JPY 5,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,500 for adults and JPY 2,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • !JaJa!Bar
  • Bean there, UMEDA
  • CC：CARBON COPY

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (160 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Built in 2024
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 18975 per accommodation, per night, plus a deposit of JPY 10000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for JPY 25300 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Fee for in-room wireless internet: JPY 1000 per night (rates may vary)
  • Covered self parking fee: JPY 5000 per night
  • Pet deposit: JPY 10000 per stay
  • Pet fee: JPY 18975 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: JPY 25300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

This property caters to LGBTQ+ guests
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Osaka Umeda Hotel
Canopy By Hilton Osaka Umeda Osaka
Canopy By Hilton Osaka Umeda Hotel Osaka

Canopy By Hilton Osaka Umeda Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 140 out of 186 reviews
Rating 8 - Good. 29 out of 186 reviews
Rating 6 - Okay. 10 out of 186 reviews
Rating 4 - Poor. 4 out of 186 reviews
Rating 2 - Terrible. 3 out of 186 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Stayed 3 nights in Oct 2025

10/10 Excellent

Elisa

Stayed 2 nights in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay - very modern room and a great breakfast
Stayed 4 nights in Oct 2025

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Location and clean and convenient
Stayed 2 nights in Oct 2025

10/10 Excellent

Park Patrick

Stayed 5 nights in Aug 2025

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel...Staff great.

Did not eat Breakfast at Hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice, staff are very friendly and helpful. One downside is restaurants don’t open until 10am. So if you are a breakfast person I would suggest eating at the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I bit pricey but at least you feel like you are getting what you paid for. Breakfast buffet i'd skip if I went back. Al-a-cart choices were NOT good. French toast? is that what that was? Pancakes - get you three little silver dollar sized pieces. Omelette's were a lot undercooked and no option for just a simple sunny side up egg. Toaster did not toast the bread. A large variety to be sure, but I found myself sturuggling to make a decent breakfast out of it.
Stayed 5 nights in Oct 2025

6/10 Okay

Monique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
While it is perfectly fine, it is not a “5 star” experience. The lines for breakfast were crazy, with the coffee machines not working many times. Tons of luggage always at reception with many waiting to check in. This space is not big enough for the amount of people checking in and out. High marks for location and train convenience, but that’s about it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Devrim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round great hotel
Stayed 1 night in Oct 2025

10/10 Excellent

marjaneh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very well maintained, great location, Great room, great buffet breakfast , fantastic staff Mr Deepak seems to be the manager, we appreciate all the help we got from him . Highly recommended
Stayed 1 night in Oct 2025

10/10 Excellent

Michie

Stayed 3 nights in Sep 2025

10/10 Excellent

Greg

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here. Amazing again. Staff are friendly. Quick check in. Good quality amenities. Pet friendly rooms with great dog amenities too. Rooms are spacious and very clean. Lots of shopping nearby. Will visit again!!
Stayed 3 nights in Sep 2025

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a slight odour when we arrived. Staff attended to it immediately with an air purifier but that didn’t work. Discovered it was a drain issue which was dealt with. Staff was excellent, surprised there was no compensation provided, not even a fruit plate or or follow up from someone at the hotel
Stayed 2 nights in Sep 2025

2/10 Terrible

Mariyah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Fereh

Stayed 2 nights in Aug 2025

10/10 Excellent

Jiuhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Modern design hotel. The room is new very clean and comfortable. Very nice City view from the window. Great breakfast and professional services. Excellent location and transport. Walk to many shopping malls and many good restaurants. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for transport and getting around Osaka. Very new and clean. Lots of places to relax in the property
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly English speaking staff. More than happy to help with anything. Restaurant was extremely overpriced but expected at a Hilton brand hotel.
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Fereh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area - close to ALL the shopping. Hotel staff is super friendly and helpful. Hotel is clean and breakfast buffet has many types of food to offer.
Stayed 5 nights in Jul 2025

10/10 Excellent

Meuy Fou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 3 nights in Jun 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities
I have traveled abroad a lot and this is one of the best hotel I’ve ever stayed at. Rooms are big (definitely get a corner suite that has an amazing view of the city) and very modern. Service was outstanding!! Everyone was so kind. We had a small medical emergency and Ryoko went above and beyond to help us get fast medical care. She saved our family vacation. This is the only hotel I would stay at in Osaka. Highly recommend!!
Stayed 5 nights in Jun 2025

4/10 Poor

caroline, makati

Stayed 5 nights in Jun 2025