Parcel deliveries for guests will be accepted and stored up to 3 days prior to check-in. Any deliveries received more than 3 days prior to check-in will incur a per day fee. The property cannot be held responsible for lost or damaged goods.
This property provides central air conditioning from spring to summer and central heating in the winter. In-room climate control is available only in the following room types: Nikko Premium Double Room, Non Smoking; Nikko Premium Double with Stacking Bed Non-Smoking (Triple use); Nikko Premium Twin with Stacking Bed Non-Smoking (Triple use); Nikko Premium Twin, Non Smoking; Nikko Executive Suite, Non-Smoking; Nikko Executive Suite with Stacking bed, Non-Smoking (Triple use); Nikko Junior Suite, Non-Smoking; and Nikko Junior Suite with Stacking Bed, Non-Smoking (Triple use).
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.
No rollaway/extra beds available
No cots (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
Food service has been amended for enhanced safety
