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Mercure Tokyu Stay Osaka Namba

4.0 star property

Photo gallery for Mercure Tokyu Stay Osaka Namba

Exterior
Suite, 2 Single Beds
Miscellaneous
Suite, 2 Single Beds
Suite, 2 Single Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Tsutenkaku Tower
    ‪2 min drive‬
  • Place, Kyocera Dome Osaka
    ‪3 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (with Washing Machine)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Twin Room (with Washing Machine)

9.4 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds (with Washing Machine)

Superior Twin Room, 2 Single Beds (with Washing Machine)

Superior Twin Room, 2 Single Beds (with Washing Machine)

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 Queen Bed (Privilege, with Washing Machine)

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

Accessible Twin Room, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the area

Osaka

Mercure Tokyu Stay Osaka Namba is centrally located in Osaka, a 3-minute walk from Dotonbori and 11 minutes by foot from Namba Grand Kagetsu Theater. .This hotel is 1.7 mi (2.8 km) from Kyocera Dome Osaka and 1.9 mi (3 km) from Tsutenkaku Tower.

What's nearby

  • Dotonbori - 1 min walk - 0.2 km
  • Namba Grand Kagetsu Theater - 9 min walk - 0.8 km
  • Tsutenkaku Tower - 2 min drive - 2.4 km
  • Kyocera Dome Osaka - 3 min drive - 2.9 km
  • Osaka Castle - 8 min drive - 4.2 km

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 54 min drive

Restaurants

  • ‪味穂 - ‬1 min walk
  • ‪polepole - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪Balabushka - ‬1 min walk
  • ‪Bar 一般保護例外 - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

Hotel with a restaurant, 3-minute walk to Dotonbori
Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Housekeeping is offered on request and irons/ironing boards can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 288 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and shopping on site.
Enjoy a satisfying meal at CENTRE M(サントル エム) serving guests of Mercure Tokyu Stay Osaka Namba. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
CENTRE M(サントル エム) - This buffet restaurant serves breakfast, lunch, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Reviews

Mercure Tokyu Stay Osaka Namba Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 269 out of 438 reviews
Rating 8 - Good. 110 out of 438 reviews
Rating 6 - Okay. 46 out of 438 reviews
Rating 4 - Poor. 11 out of 438 reviews
Rating 2 - Terrible. 2 out of 438 reviews

Reviews

8/10 Good

Imelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Zaira

Stayed 6 nights in Jul 2025

8/10 Good

Marlon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 2 nights in Jul 2025

6/10 Okay

Nicole

Travelled with family
Disliked: Amenities
At the check-in desk, the man didn’t want to speak to me, a woman, but asked to speak to the man, as in I wasn’t capable of checking in, despite the fact that the reservation was in my name.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pablo

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel, Costa Mesa

Stayed 4 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Yanmei

Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Jadyn

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel would stay again. Also in a good area
Stayed 3 nights in Jul 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved having the laundry facilities in the room! Great location, very nice staff.
Stayed 2 nights in Jun 2025

8/10 Good

Joobee

Travelled with family
Liked: Property conditions & facilities
When we got our first room it smelled horribly but the staff was quick to move us to another room. The rooms were tiny and the lighting was awful. It was really hard to see anything in that dark room. The staff was also very stingy when it came to giving us extra water or coffee.
Stayed 3 nights in Jun 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

8/10 Good

JoAnne

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was pretty dark. Could not put make up on, not enough proper lighting. They will however rent a lighted mirror to you. Iterly need a flashlight to get around. Other than that it was very convenient and walkable to Dotonbori and surrounding areas. Location was perfect and across the street was designer heaven!
Stayed 2 nights in May 2025

10/10 Excellent

Jacob

Stayed 3 nights in Jun 2025

8/10 Good

Tanya

Stayed 5 nights in Jun 2025

10/10 Excellent

TIAN LYE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, within short walking distance to Namba station and Dotonbori, filled with shopping and dining options. Namba station has direct access to Kansai airport via Nankai line. The room though quite small is cosy and comfortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
p chill
Stayed 3 nights in Jun 2025

10/10 Excellent

Nermina, Westborough

Travelled with family
Liked: Amenities, property conditions & facilities
Convenient, spacious, and clean room in the middle of hustle and bustle
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Artsy yes, functional no but great location

Nice decor and location. Rooms were more design focused as opposed to function focus; there were no mirrors in the room so having to depend on your reflection on the glass backsplash of a kitchen sink that also arrives as a bathroom sink wasn't to our liking
Stayed 3 nights in Jun 2025

10/10 Excellent

Khen Leon Bernard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good location and room size. would be perfect if there are more lightings in the room as it is pretty dark inside. there is also only 1 small dustbin inside the whole room. overall very satisfied and will most likely stay here in our next visit.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jozef

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Great accommodation
Stayed 8 nights in Jun 2025

8/10 Good

Daniel

Stayed 3 nights in Jun 2025

8/10 Good

Kekoa

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice lobby. Hotel is in a great location in the city and has helpful staff. Nice amenities. The walls are thin and noise from other rooms comes in so there can be loud nights if other rooms are noisy.
Stayed 3 nights in May 2025

8/10 Good

Linda

Great busy location with lots of food, bars & shopping all around
Stayed 2 nights in Jun 2025