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Oriental Hotel Universal City

4.0 star property

Photo gallery for Oriental Hotel Universal City

Property entrance
Lobby
In-room safe, blackout curtains, iron/ironing board, free WiFi
Daily buffet breakfast (JPY 3300 per person)
In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping

Explore the area

View map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Place, Universal CityWalk Osaka
    ‪1 min walk‬
  • Place, Universal Studios Japan
    ‪3 min walk‬
  • Place, Osaka Aquarium Kaiyukan
    ‪5 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪61 min drive‬

Room options

View all photos for Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(16 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 7
  • 4 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

View all photos for Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 6
  • 4 Single Beds and 2 Single Trundle Beds

View all photos for Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(6 reviews)
  • 54 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Trundle Bed

View all photos for Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.2 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 5
  • 3 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(66 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.6 out of 10
Excellent
(33 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 5
  • 2 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

View all photos for Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 8
  • 4 Single Beds, 2 Single Trundle Beds and 2 Single Sofa Beds

View all photos for Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 6
  • 3 Single Beds, 1 Single Trundle Bed and 2 Single Sofa Beds

View all photos for [Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for [Non-smoking]Moderate Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking]Moderate Double Room

  • Sleeps 2

View all photos for [Non-smoking] Deluxe Triple

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking] Deluxe Triple

  • Sleeps 6

View all photos for [Non-smoking]Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking]Superior Twin Room

  • Sleeps 4

View all photos for Family Room(Moderate Twin Connecting)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room(Moderate Twin Connecting)

  • Sleeps 8

View all photos for [Non-smoking] Moderate Twin

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking] Moderate Twin

  • Sleeps 4

View all photos for [Non-smoking] Premier Twin

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking] Premier Twin

  • Sleeps 4

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Exterior
HOTEL UNIVERSAL PORT
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 1,614 reviews
The price is NZ$168
5 Feb - 6 Feb
HOTEL UNIVERSAL PORT

About the area

Osaka

With a stay at Oriental Hotel Universal City in Osaka (Konohana), you'll be a 1-minute drive from Universal Studios Japan and 6 minutes from Osaka Aquarium Kaiyukan. .This hotel is 3.8 mi (6 km) from Kyocera Dome Osaka and 5.1 mi (8.3 km) from Dotonbori.

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 km
  • Osaka Takoyaki Museum - 1 min walk - 0.0 km
  • Universal Studios Japan - 3 min walk - 0.3 km
  • Zepp Osaka Bayside - 13 min walk - 1.1 km
  • Osaka Aquarium Kaiyukan - 5 min drive - 2.0 km

Getting around

  • Chidoribashi Station - 4 min drive
  • Universal City Station - 6 min walk
  • Itami Airport (ITM) - 43 min drive

Restaurants

  • ‪メルズ・ドライブイン (Mel's Drive-In) - ‬9 min walk
  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪マリオ・カフェ＆ストア - ‬8 min walk
  • ‪スタジオ・スターズ・レストラン (Studio Stars Restaurant) - ‬10 min walk
  • ‪ビバリーヒルズ・ブランジェリー (Beverly Hills Boulangerie) - ‬10 min walk

About this property

Oriental Hotel Universal City

Hotel with a restaurant, 3-minute walk to Universal Studios Japan
Oriental Hotel Universal City offers 330 air-conditioned accommodations with safes and slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 330 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a ballroom.
You can enjoy a meal at the restaurant serving the guests of Oriental Hotel Universal City, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Oriental Hotel Universal City has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 798 out of 1233 reviews
Rating 8 - Good. 286 out of 1233 reviews
Rating 6 - Okay. 97 out of 1233 reviews
Rating 4 - Poor. 26 out of 1233 reviews
Rating 2 - Terrible. 26 out of 1233 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

SATOMI

Stayed 1 night in Nov 2025

2/10 Terrible

Christopher

Stayed 2 nights in Oct 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast smelt good but we chose other options. What the hotel could use being adjacent to Universal Studios is park map handouts. While universal has a website, the map is not intuitive to phone use. Having a map to carry around would be super useful. We were here 5 years ago and they had the maps then. Why did they get rid of them? The whole purpose to stay there is because of the theme park. Have things that are in support of the the theme park.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities
Was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful space, great breakfast, right next to the park
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Oct 2025

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to Universal, excellent staff
Stayed 2 nights in Oct 2025

10/10 Excellent

HYUN JUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

NATSUMI

Stayed 2 nights in Oct 2025

10/10 Excellent

Emmie

Stayed 3 nights in Oct 2025

10/10 Excellent

V. Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Miki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックインの事前登録という案内があったので行いました。てっきり到着したらQRコードで即時に済むシステムと思い、そのつもりで予定を組んでいたのに、チェックインカウンターに並ばされかなり時間がかかってしまいました。もう少しどうにかならないものかと思いました。枕の高さが高いものしかなかったのも、少し寝づらかったです。 それ以外は、立地もよく便利で清潔でした。
Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, clean, lots of free amenities and the location was 5 min walking from universal studios very convenient and nice. Would recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alex

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient, basically at the front entrance of universal studios. Lots of dining options and 24 hr convenient store at the entrance of hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

seongdae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
상점가나 식당이 가까이 있어서 정말 편했습니다. 특히 조식은 정말 맛있었습니다
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for getting the most out of Universal Studios
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the universal city walk strip. Very good breakfast buffet with wide variety of options. Rooms were very clean and turn down service was top notch. Plenty of space for family of four with two teenagers. TONs of dining/shopping options around the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ted

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Sep 2025

10/10 Excellent

DASHENG, West Kelowna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On USJ street, very convenient.
Stayed 2 nights in Sep 2025

4/10 Poor

SHIGERU

Travelled with family
Disliked: Room comfort

朝食は不要でした。

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Japan and stayed here because it was next to the Universal Studios place in Japan. I'm so glad we stayed here. Everyone was friendly and being next to the park made this trip very enjoyable. The rooms were clean and had nothing bad to report. No news is good news and everyone was very kind.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location to USJ.

Great hotel close to USJ. Room was clean and beds comfortable. Super close to shops, restaurants and metro station. Would recommend this hotel definitely stay here again if we found ourselves visiting USJ again!
Stayed 4 nights in Aug 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Universal. Our room view no very enjoyable. Really good services with free food in the afternoon for customers.
Stayed 2 nights in Sep 2025