The staff was VERY nice and friendly, they knew what they were doing. They spoke good english and helped us with all questions we had. The room on the other hand was a disaster !!! HORRIBLE bed, HORRIBLE pillows, not enough toilet paper and "crap" under the bed. I found a cookie, a whole cookie under the bed, what the hell ??? You are going to have to do better than than !!! We are not coming back to any X-Hotel !!!