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HOTEL LA JOYA

3.0 star property

Photo gallery for HOTEL LA JOYA

Reception
Standard Double Room
Free daily continental breakfast
Reception
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Roca,entre Garcia Moreno y Juan Montalvo, Otavalo, Imbabura, 100450
  • Place, Instituto Otavaleño de Antropología
    ‪1 min walk‬
  • Place, Plaza de Ponchos
    ‪7 min walk‬
  • Place, Galeria Gabriel Ceballos Ulloa
    ‪7 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪67 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed OR 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Otavalo

A stay at HOTEL LA JOYA places you in the heart of Otavalo, steps from Instituto Otavaleño de Antropología and 9 minutes by foot from Galeria Gabriel Ceballos Ulloa. .This spa hotel is 0.6 mi (1 km) from Plaza de Ponchos and 2.1 mi (3.3 km) from El Lechero.

What's nearby

  • Instituto Otavaleño de Antropología - 1 min walk - 0.0 km
  • Plaza de Ponchos - 7 min walk - 0.6 km
  • Galeria Gabriel Ceballos Ulloa - 7 min walk - 0.6 km
  • Lago San Pablo - 5 min drive - 6.4 km
  • Cayambe Central Park - 26 min drive - 36.1 km

Getting around

  • Ibarra Station - 24 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 86 min drive

Restaurants

  • ‪Balcon de Imbabura - ‬9 min walk
  • ‪Shanandoa The Pie Shop - ‬9 min walk
  • ‪Tabascos - ‬11 min walk
  • ‪Pizzería Siciliana - ‬7 min walk
  • ‪Restaurante Aly Allpa - ‬7 min walk

About this property

HOTEL LA JOYA

HOTEL LA JOYA offers 16 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Swedish massages. The spa is open daily.
Make yourself at home in one of the 16 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk and coffee/tea in a common area.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night

Welcoming dogs only

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

HOTEL LA JOYA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Tannia

Stayed 1 night in Dec 2025

10/10 Excellent

Mihee, Seoul

Liked: Cleanliness, amenities, property conditions & facilities
새로 지은 호텔이라 객실이 깨끗하고 침구도 좋았어요. 위치가 좋아 터미널까지 걸어갈 수 있어서 편리했어요. 조식도 깔끔하게 잘 나와요. 직원 에디슨은 친절하게 여러가지를 알아봐줘서 도윰이 많이 됐어요.
Stayed 3 nights in Dec 2025