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Comfort Inn Ottawa East

2.5 star property

Photo gallery for Comfort Inn Ottawa East

Exterior
Lobby
Business centre
Egyptian cotton sheets, premium bedding, pillow-top beds
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
1252 Michael St, Ottawa, ON, K1J7T1
  • University of Ottawa
    ‪3 min drive‬
  • Rideau Canal
    ‪4 min drive‬
  • Byward Market Square
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ottawa

With a stay at Comfort Inn Ottawa East in Ottawa (Gloucester), you'll be within a 5-minute drive of University of Ottawa and Rideau Canal. .This eco-certified hotel is 3 mi (4.8 km) from Canada Aviation and Space Museum and 3.5 mi (5.6 km) from Rogers Centre Ottawa.

What's nearby

  • University of Ottawa - 3 min drive - 4.4 km
  • Rideau Canal - 4 min drive - 4.8 km
  • Rogers Centre Ottawa - 5 min drive - 5.9 km
  • Byward Market Square - 6 min drive - 6.6 km
  • Parliament Hill - 6 min drive - 6.6 km

Getting around

  • Ottawa Station - 4 min drive
  • Cyrville Station - 7 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Red Lobster - ‬2 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Aladdin Bakery - ‬13 min walk

About this property

Comfort Inn Ottawa East

Eco-certified hotel with free breakfast and a 24-hour business center
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Make yourself at home in one of the 68 individually furnished guestrooms, featuring microwaves and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance and a vending machine.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Comfort Inn Ottawa East Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 1004 reviews
Rating 8 - Good. 345 out of 1004 reviews
Rating 6 - Okay. 171 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 68 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

kohl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Needs better parking
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Pierre

Stayed 3 nights in Feb 2025

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights. Staff was nice and welcoming. Quiet. Room was clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with my stay. Comfy beds and wanderful breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Love it
Stayed 1 night in Dec 2024

6/10 Okay

Eric

Business traveller, Travelled with partner
Disliked: Staff & service
Substandard cleanliness compared to other experiences at Comfort Inns. Outside and inside old and dirty. Room satisfactory
Stayed 1 night in Feb 2025

10/10 Excellent

Geoff

I arrived late at night so couldn’t see the whole property. The parts of the building I walked through were clean but seemed older. The room, so far is fine.
Stayed 1 night in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Friendly staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Elie

Stayed 4 nights in Jan 2025

4/10 Poor

Christina

Stayed 1 night in Feb 2025

6/10 Okay

Stella

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was standard. Other young adult guests were disruptive and loud during the night and caused commotion.
Stayed 1 night in Feb 2025

6/10 Okay

Michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an odd buzzing sound outside my room, not from another visitor, but seems like it was facilities. Kept me up a good portion of the night.
Stayed 4 nights in Feb 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service all around.
Stayed 1 night in Jan 2025

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing bad, but nothing exceptional either. Doors to hall allow all noises into the room. The carpet in the halls are run down. Breakfast was fine. Egg/cheese omelette, bacon were fine. Potato wedges were mushy. Otherwise, it was clean and decent location to the O-Train transit system and the really nice St. Laurent mall.
Stayed 2 nights in Jan 2025

2/10 Terrible

Emily

Liked: Cleanliness
Disliked: Staff & service
Check in staff were fighting and we waited almost 30min to be checked in. Although no one else was in the lobby
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly service, comfortable stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it's was a good place to stay,
Stayed 7 nights in Dec 2024

10/10 Excellent

Saja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk staff The breakfast was so good
Stayed 6 nights in Dec 2024

8/10 Good

Sebastian

Stayed 1 night in Dec 2024