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Comfort Inn Ottawa East

2.5 star property

Photo gallery for Comfort Inn Ottawa East

Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds
Point of interest
Lobby
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
1252 Michael St, Ottawa, ON, K1J7T1
  • Place, University of Ottawa
    ‪3 min drive‬
  • Place, Rideau Canal
    ‪3 min drive‬
  • Place, Byward Market Square
    ‪7 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

7.6 out of 10
Good
(24 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

8.2 out of 10
Very good
(12 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Ottawa East by IHG
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,267 reviews
The price is NZ$185
includes taxes & fees
9 Nov - 10 Nov
Holiday Inn Ottawa East by IHG

About the area

Ottawa

With a stay at Comfort Inn Ottawa East in Ottawa (Gloucester), you'll be within a 5-minute drive of University of Ottawa and Rideau Canal. .This hotel is 3 mi (4.8 km) from Canada Aviation and Space Museum and 3.5 mi (5.6 km) from Rogers Centre Ottawa.

What's nearby

  • University of Ottawa - 3 min drive - 5.1 km
  • Rideau Canal - 3 min drive - 5.5 km
  • Rogers Centre Ottawa - 6 min drive - 7.0 km
  • Byward Market Square - 7 min drive - 7.3 km
  • Parliament Hill - 8 min drive - 7.7 km

Getting around

  • Ottawa Station - 4 min drive
  • Cyrville Station - 7 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Silk Road - ‬8 min walk
  • ‪Fuwa Fuwa Japanese Pancakes ふわふわパンケーキ専門店 - ‬10 min walk
  • ‪A&W Canada - ‬9 min walk
  • ‪A&W - ‬10 min walk

About this property

Comfort Inn Ottawa East

Suburban hotel with free breakfast and a 24-hour business center
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Make yourself at home in one of the 68 individually furnished guestrooms, featuring microwaves and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Additional amenities at this hotel include tour/ticket assistance and a vending machine.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Comfort Inn Ottawa East Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1017 reviews
Rating 8 - Good. 335 out of 1017 reviews
Rating 6 - Okay. 170 out of 1017 reviews
Rating 4 - Poor. 66 out of 1017 reviews
Rating 2 - Terrible. 70 out of 1017 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Stephane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place to Stop with your Pals or Work

Stopped by after a big day of motorcycling before heading home, Place was perfect for us guys, lots of workers here but place is quiet, we slept well. Also seems to have many Restaurants in the area but must drive there.
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though our room wasn't ready,the man at the front desk able to get us,a room on tbe 1st floor as my friend has a bad hip and wouldn't have been able to walk up the stairs. It was greatly appreciated that he went the extra mile for us. Breakfast was great also.
Stayed 1 night in Aug 2025

6/10 Okay

Tracey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Beksy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it comfor inn
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and friendly staff. The room was clean, but missing liquid hand soap and body wash soap would be nice. I liked the breakfast and beds were comfortable. I would recommend this hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Catherine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Old carpets and appliances
Stayed 2 nights in Jul 2025

8/10 Good

Matthaeus

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

6/10 Okay

richard

Vieux tapis et meubles pour monter au-dessus on passe dans les escaliers où il y’a des vidanges sa semble pas trop sécuritaire
Stayed 1 night in Jul 2025

6/10 Okay

William

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I liked very much a Female Staff member helping on how to use the waffle making machine. She did with a great Attitude and the Warmest Smile ever! I particularly appreciated Her Willingness to assist Me as a Guest there. I let Her know of My Satisfaction with Her help, even though it would be considered part of Her daily assignment. But wouldn't it be quite lovely if Employees of firms just carry on with their jobs with great and Positive Attitudes? My one suggestion to the Management of Hotel Comfort Inns in Ottawa, and nationwide or International, to always remind your Staff Force to be particularly mindful, while carrying out their daily function(s), to always do it with a Positive Attitude, because in this case; 'you never know who's watching them'. I will certainly be considering staying there or at any other location in the future. And will happily suggest to others to try it our too! My Best regards to All, Satisfied Guest!
Stayed 1 night in Jul 2025

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good selection for breakfast. Clean room. Room wasn’t ready on arrival after 3 pm - the check-in time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yu

Liked: Property conditions & facilities
Breakfast included
Stayed 1 night in Jul 2025

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tsering

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good .. Happy stay
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Stayed 3 nights in Jul 2025

8/10 Good

Raimo

Stayed 1 night in May 2025

10/10 Excellent

shatori

Business traveller
Liked: Cleanliness
Lovely stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Stephanie

Travelled with family
We booked based on reviews but I wouldn't stay again. The room was damp and check in took almost 20 minutes. The rest of the staff was very hard working.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Liked: Cleanliness
The physical logistics of this place are kind of sketchy especially if you’re checking it late at night.
Stayed 1 night in Jul 2025

4/10 Poor

Kutumbuka

Disliked: Cleanliness, amenities, property conditions & facilities
I had a terrible experience. The area where the "hotel" is situated is poorly developed. That area looks like an abandoned war zone with poor road condition. The stuff were SO SLOW ,it took them about 30 minutes to get me checked in. The room is smelly . The carpet is the room was dirty . There was ONLY 1 electric plug-in between the 2 beds. My partner had to charge her in the bathroom. I WOULDN'T RECOMMEND THIS "hotel"
Stayed 1 night in Jul 2025

8/10 Good

Danuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Miklos

Liked: Cleanliness
Stayed 2 nights in Jun 2025