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Hôtel Chateauneuf Gatineau—Ottawa

3.5 star property

Photo gallery for Hôtel Chateauneuf Gatineau—Ottawa

Lobby
Fridge, microwave, coffee/tea maker
Gym
Lobby sitting area
Fridge, microwave, coffee/tea maker

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
2 Montcalm Street, Gatineau, QC, J8X 4B4
  • Place, Canadian Museum of History
    ‪17 min walk‬
  • Place, Parliament Hill
    ‪4 min drive‬
  • Place, Byward Market Square
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed, Kitchenette

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room, 1 King Bed with Sofa bed, Kitchenette

8.0 out of 10
Very good
(59 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, Kitchenette

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Double Room, Kitchenette

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Kitchen

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed, Kitchen

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Double Beds

7.4 out of 10
Good
(57 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Mobility Accessible

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Roll-in Shower

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Kitchen

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Quality Inn & Suites Gatineau

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,023 reviews
The price is NZ$188
includes taxes & fees
30 Sept - 1 Oct
Quality Inn & Suites Gatineau

About the area

Gatineau

Located in Gatineau (Hull), Hôtel Chateauneuf Gatineau—Ottawa is within a 5-minute drive of Canadian Museum of History and Rideau Canal. .This hotel is 1.4 mi (2.2 km) from Supreme Court of Canada and 1.5 mi (2.4 km) from Canadian War Museum.

What's nearby

  • Canadian War Museum - 13 min walk - 1.1 km
  • Canadian Museum of History - 17 min walk - 1.4 km
  • Parliament Hill - 4 min drive - 2.6 km
  • Casino du Lac Leamy - 4 min drive - 3.7 km
  • Byward Market Square - 5 min drive - 3.3 km

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 18 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Cafe Cloud Forest - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Soif Bar à vin - ‬5 min walk
  • ‪Piz'za-za - ‬8 min walk
  • ‪Astoria Bistro Botanique - ‬5 min walk

About this property

Hôtel Chateauneuf Gatineau—Ottawa

Riverfront hotel with a 24-hour fitness center and a 24-hour business center
Hôtel Chateauneuf Gatineau—Ottawa offers 225 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 225 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a hair salon. This hotel also features wedding services, a banquet hall, and a vending machine.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 11 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (CAD 18 per night)
  • Limited on-site parking

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (150 centimetre wide door)
  • Roll-in shower (100 centimetre wide)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 14 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 18.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 531963, 2025-11-30

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Gatineau-Ottawa
Crowne Plaza Hotel Gatineau-Ottawa
Crowne Plaza Gatineau-Ottawa Quebec
Gatineau Holiday Inn
Holiday Inn Gatineau
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Crowne Plaza Gatineau-Ottawa Hotel
Crowne Plaza Gatineau Ottawa
Plaza De La Chaudiere Gatineau
Hotel Plaza de la Chaudiere Hotel
Hotel Plaza de la Chaudiere Gatineau
Crowne Plaza Gatineau Ottawa an IHG Hotel
Hotel Plaza de la Chaudiere Hotel Gatineau

Reviews

Hôtel Chateauneuf Gatineau—Ottawa Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 346 out of 1030 reviews
Rating 8 - Good. 336 out of 1030 reviews
Rating 6 - Okay. 178 out of 1030 reviews
Rating 4 - Poor. 98 out of 1030 reviews
Rating 2 - Terrible. 72 out of 1030 reviews

Reviews

8/10 Good

Erick

Stayed 2 nights in Jun 2025

10/10 Excellent

Babish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100% satisfied
Stayed 1 night in Jun 2025

6/10 Okay

NAVEEN KUMAR

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Shriya

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There rooms are dirty and AC is not working at all
Stayed 3 nights in Jun 2025

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra Prud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was lovely. 10/10
Stayed 2 nights in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Chantal

Stayed 4 nights in Jun 2025

6/10 Okay

Navneet

Stayed 1 night in Jun 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View was amazing, price was great. Only issue we had was AC was not working however the staff assisted us by relocation is to another room
Stayed 1 night in Jun 2025

4/10 Poor

Curtis

Disliked: Cleanliness, amenities, property conditions & facilities
No air conditioning and no TV, just happy it was one night
Stayed 1 night in Jun 2025

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Sharon

Liked: Cleanliness
Disliked: Amenities
Room was very clean. Hotel was quiet. View was amazing. Staff very pleasant. No amenities (pool, restaurant, etc., all closed and ice machine did not work) and not much close by. Parking awkward and having to go outside and park underground around the corner with only one staircase access to hotel presents possible safety issues. Air conditioning not the best and had to request a fan to cool the room adequately.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
yurrrr
Stayed 1 night in Jun 2025

10/10 Excellent

Dulce

Stayed 1 night in Jun 2025

2/10 Terrible

Amrinder

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Milva

Disliked: Amenities, property conditions & facilities
It was clean but repairs to be done. No pool or restaurant. No coffee in lobby. Room had kitchenette with no utensils or plates.
Stayed 1 night in Jun 2025

2/10 Terrible

shongnessy

Travelled with family
Disliked: Property conditions & facilities
This was not a smooth experience, I used an online booking app but when i got to the hotel the reception said they did not receive it and i had to pay again, i contacted the online service and need to go back to the reception in the morning to get my refund. upon arriving there is no AC and it is hot. it was an okay stay overall
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Warren

Basic hotel, no microwave is rooms, no ice machine. AC wasn't working. Pool wasn't open either…
Stayed 2 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, property conditions & facilities
First off this is now THE HOTRL PLAZA not the Châteauneuf. Msking it slightly fifficult to find based on Expedia documentation.It appears that a lot of work is going on behind the scenes to mske the hotel fully functional.
Stayed 4 nights in Jun 2025

8/10 Good

Marc

Stayed 1 night in Jun 2025