When I booking the hotel, I was asking for the late check, the front desk told me I could made the request on the last day, but on the last day morning at 7 am, I am trying to request the late check out, front desk told me I am too late, it is first come first serve. Turns out they provide late check to another group booking, our team were booked separately, we were just require one room for all the swimmers relaxed, but they refused.
It doesnt make any sense they could offer late check out to a group, not just a room for our club.