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Aparthotel

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

3.5 star property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View map
377 Rue O'Connor Street, Ottawa, ON, K2P 2M2
  • Place, University of Ottawa
    ‪15 min walk‬
  • Place, Parliament Hill
    ‪20 min walk‬
  • Place, Byward Market Square
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

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View from property
Sonder by Marriott Bonvoy Arlo Apartments Downtown
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
4.5 out of 5, Wonderful, 1,138 reviews
The price is NZ$233
includes taxes & fees
21 Nov - 22 Nov
Sonder by Marriott Bonvoy Arlo Apartments Downtown

About the area

Ottawa

With a stay at Sonder by Marriott Bonvoy The O'Connor Apartments Downtown in Ottawa (Centretown), you'll be within a 5-minute drive of Rideau Canal and Parliament Hill. .This aparthotel is 1.3 mi (2.1 km) from Byward Market Square and 1.9 mi (3.1 km) from University of Ottawa.
View more Aparthotels in OttawaOpens in a new window

What's nearby

  • Elgin Street - 3 min walk - 0.3 km
  • Rideau Canal - 5 min walk - 0.5 km
  • University of Ottawa - 15 min walk - 1.3 km
  • Parliament Hill - 20 min walk - 1.7 km
  • Byward Market Square - 5 min drive - 1.9 km

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Parliament Station - 14 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Lieutenant's Pump - ‬5 min walk
  • ‪Elgin Street Diner - ‬4 min walk
  • ‪Flora Hall Brewing - ‬5 min walk
  • ‪Pizza Nerds - ‬4 min walk

About this property

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

Art Deco aparthotel in Ottawa with a fitness center
Sonder by Marriott Bonvoy The O'Connor Apartments Downtown offers 128 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 128 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 42-inch flat-screen televisions are provided, with digital programming available. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include luggage storage, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 22 per night)

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Oven
  • Paper towels

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Things to do

  • Foosball table
  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Art Deco architecture
  • Built in 1991
  • Housekeeping (on request)
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 22 per night
  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Reviews

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 768 out of 1233 reviews
Rating 8 - Good. 276 out of 1233 reviews
Rating 6 - Okay. 96 out of 1233 reviews
Rating 4 - Poor. 42 out of 1233 reviews
Rating 2 - Terrible. 51 out of 1233 reviews

Reviews

10/10 Excellent

Sabrina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Apartment layout well thought out and efficient. No way to turn down AC. Parking area is difficult to navigate.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Other then not getting a pre arrival email and having to follow up by calling as my messages were not being responded too. Once I got that sorted out it was great. Everything else was very enjoyable
Stayed 1 night in Aug 2025

10/10 Excellent

Thom

Liked: Cleanliness, room comfort

A good spot

Very convenient, parking easy, only very minor issue, soap bar too small and poor quality
Stayed 2 nights in Jul 2025

10/10 Excellent

Viveca

Liked: Cleanliness, property conditions & facilities
Wonderful place ---close to immediate restaurants especially 24 hour Elgin Street Diner. Shopping downtown will require transportation or 15-20 min. walk. Parking was awesome and immediate to room access. Front Desk assistance was friendly and very helpful. Apt. was very clean and very comfortable--- with good supplies. We will stay again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Claudia

Stayed 2 nights in Jul 2025

10/10 Excellent

Hal

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable fully-equipped (fridge, induction stove top, convection oven, microwave, dishwasher, utensils and dishes) with room climate control. Indoor and outdoor common areas, meeting rooms, work spaces, gym, games room and laundry facility. In the heart of downtown Ottawa, close to dining, shopping, museums, etc.
Stayed 2 nights in Jul 2025

4/10 Poor

Sara

Business traveller
"View" to a concrete painted wall with a mural... some of the electrical outlets didnt work so only the one kitchen overhead light worked. Need softer window coverings in addition to the blackout roll down as light leaks around. Overall adequate but might not stay again. Having all the ammenities in unit was nice for a longer stay.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Okay stay

Photos of property are not accurate. This is an old hotel that has been semi updated, not a condo. Still has outdated features and rooms are severely lacking storage. The full kitchen was convenient. Onsite parking is very tight, cannot park with anything larger than a small SUV. Decent location but can be noisy at night, hotel did provide ear plugs.
Stayed 2 nights in Jul 2025

8/10 Good

Andres

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, good price. Small kitchen
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved having a stove top and dishes! Also loved the fact, that the parking is right beside the Sonder, with elevator access!
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Rohan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Cristina

Travelled with group
Disliked: Amenities
I found that the pictures online don’t match too well the inside. There was a lot of stuff that was not cleaned in our room areas in the bathroom were dirty. Walls in the bedroom had fingerprints from Cheetos of some sort or just dirty hands.I don’t like the fact that I couldn’t just call the front desk because the rooms do not have a phones. I had to use my cell phone to call anywhere local because I’m not from Ottawa so I will be charged for that. I don’t really like that. I had to go on a chat when I had issues with the room because I had to wait longer than it should have to have the issues resolved. I also asked for an extra blanket and they didn’t have extra blankets available, which I find odd, because why wouldn’t you have extras? You have a fold out couch as an option that had no blankets on it so in that case and they don’t have extra bedding, they shouldn’t promote it as a spot to sleep. The pullout couch was also very uncomfortable. You can feel every single pool through that thin mattress. Maybe it was because all they gave me was a sheet to cover myself with. I also did not like the fact that I had to pay extra to check in early and when I arrived to check in early, even though I had paid already, they told me that they never received the request and my room wasn’t ready. I had to still wait and I was never offered any compensation at least for half of what I paid even though they never had me in on time for what I had paid for and I think that’s ridiculous.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sondor at The O'Connor is so secure, clean and well-maintained. Our studio apartment was very comfortable and equipped with everything we needed for our four night stay. We have already recommended it to others and we would not hesitate to stay there the next time we visit our family and friends in Ottawa.
Stayed 4 nights in Jul 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

AMY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodations. Within walking distance of everything. Room setups were fantastic!
Stayed 4 nights in Jun 2025

10/10 Excellent

Pierre

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

MONICA.

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Audrey

Liked: Cleanliness, property conditions & facilities
Perfect location to see the city, find great restaurants and explore the area! We had a blast and the hotel was lovely.
Stayed 4 nights in Jun 2025

10/10 Excellent

Shanshi

Stayed 2 nights in Jun 2025

8/10 Good

Dyllon

Liked: Cleanliness, room comfort

Sonder stay

I asked for an early check in which was around 9 am which was agreed upon by the person on the phone but when my gf and I showed up it turned out the note he made was just that I wanted to check in early but not at what time. So we had to wait in the hotel lobby from 9 am until 4 pm to check in ! Besides that the stay was amazing and I would come again (as long as the correct notes are made)
Stayed 3 nights in Jun 2025

8/10 Good

vincent

Business traveller
Liked: Room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Tharamalingam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, very clean property, very convenient, walkable! The only concern was the funeral service just in front of the property not welcoming!
Stayed 13 nights in Jun 2025