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Aparthotel

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

3.5 star property

Photo gallery for Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

1 bedroom, individually furnished, iron/ironing board
1 bedroom, individually furnished, iron/ironing board
1 bedroom, individually furnished, iron/ironing board
View from property
42-inch flat-screen TV with digital channels, TV, table football

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View map
377 Rue O'Connor Street, Ottawa, ON, K2P 2M2
  • University of Ottawa
    ‪15 min walk‬
  • Parliament Hill
    ‪20 min walk‬
  • Byward Market Square
    ‪2 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪15 min drive‬

Room options

View all photos for Studio, 1 Double Bed

1 bedroom, individually furnished, iron/ironing board

Studio, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Balcony

1 bedroom, individually furnished, iron/ironing board

Apartment, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (View)

42-inch flat-screen TV with digital channels, TV, table football

Apartment, 1 Bedroom (View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Double Bed (View)

1 bedroom, individually furnished, iron/ironing board

Studio, 1 Double Bed (View)

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Balcony

42-inch flat-screen TV with digital channels, TV, table football

Apartment, 2 Bedrooms, Balcony

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, individually furnished, iron/ironing board

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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View from property

Sonder by Marriott Bonvoy Arlo Apartments Downtown

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
4.5 out of 5, Wonderful, 1,052 reviews
The price is NZ$264
includes taxes & fees
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Sonder by Marriott Bonvoy Arlo Apartments Downtown

About the area

Ottawa

With a stay at Sonder by Marriott Bonvoy The O'Connor Apartments Downtown in Ottawa (Centretown), you'll be within a 5-minute drive of Rideau Canal and Parliament Hill. .This aparthotel is 1.3 mi (2.1 km) from Byward Market Square and 1.9 mi (3.1 km) from University of Ottawa.
View more Aparthotels in OttawaOpens in a new window

What's nearby

  • Elgin Street - 3 min walk - 0.3 km
  • Rideau Canal - 5 min walk - 0.5 km
  • University of Ottawa - 15 min walk - 1.3 km
  • Parliament Hill - 20 min walk - 1.7 km
  • Byward Market Square - 2 min drive - 1.9 km

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Parliament Station - 14 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Lieutenant's Pump - ‬5 min walk
  • ‪Bridgehead - ‬6 min walk
  • ‪Elgin Street Diner - ‬4 min walk
  • ‪City Goose - ‬4 min walk
  • ‪Pizza Nerds - ‬4 min walk

About this property

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

Art Deco aparthotel in Ottawa with a fitness center
Sonder by Marriott Bonvoy The O'Connor Apartments Downtown offers 128 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 128 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 42-inch flat-screen televisions are provided, with digital programming available. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Featured amenities include luggage storage, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 22 per night)

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Oven
  • Paper towels

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Things to do

  • Foosball table
  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Art Deco architecture
  • Built in 1991
  • Housekeeping (on request)
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 22 per night
  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Sonder The O'connor Ottawa
Sonder The O'connor Aparthotel
Sonder The O'connor Aparthotel Ottawa

Reviews

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 742 out of 1186 reviews
Rating 8 - Good. 268 out of 1186 reviews
Rating 6 - Okay. 92 out of 1186 reviews
Rating 4 - Poor. 36 out of 1186 reviews
Rating 2 - Terrible. 48 out of 1186 reviews

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As always, a very pleasant stay. Well-appointed apartment, great area, no issues.
Stayed 2 nights in Jun 2025

6/10 Okay

Elizabeth

Business traveller
Liked: Cleanliness
Good location. Old building and dated rooms
Stayed 1 night in May 2025

4/10 Poor

Jocelyne

Liked: Property conditions & facilities
Disliked: Cleanliness
The first night, I had to clean my own room because it was not fully cleaned. The second night, I tried to extend my stay but instead my time was wasted on hold for 3 hours and I really wanted to sleep. I'm really displeased with my stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian, Toronto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place and very convenient. Staff were very friendly and helpful. I would definitely stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness
Stayed 6 nights in Jun 2025

8/10 Good

Tara

Stayed 1 night in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Nicodemo

Travelled with family
Disliked: Room comfort
The pros: the building is safe and secure, although you are in the downtown area. The cons,: the apartment is a bit grungy, low ceilings , lighting is low, windows are small, the hideaway bed in the couch mattress was extremely uncomfortable. You could feel the frame underneath. The television system is set up for people only younger than age 30 , I couldn’t get it to work. It couldn’t watch local channels. You need a subscription of some sort. I go to Ottawa often. there are nicer, more modern like- open space type apartments for the same price to choose from. Surprised at Marriott for being connected with this apartment complex. I won’t be back
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Stayed 4 nights in Jun 2025

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This apartment suited our needs perfectly.
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Stayed 1 night in Jun 2025

8/10 Good

Regina

Liked: Cleanliness, amenities, property conditions & facilities
I enjoy my stay at this property. Check etc was easy and I was able to enter the apartment a little early. Everything was clean and it appeared the property had been updated recently. Would stay there again
Stayed 3 nights in Jun 2025

4/10 Poor

Hui

Travelled with partner
Disliked: Amenities, property conditions & facilities
Overall the exp was not the best. There were merits, but overall not great.
Stayed 3 nights in Jun 2025

4/10 Poor

Carl, Liverpool

Disliked: Amenities, property conditions & facilities
An old building that’s had a lick of paint and limited upgrade. A large unsightly derelict plot at the rear of the property. The air con is really noisy, the walls are thin and you can hear talking and other air con units all night. Sondor did provide earplugs at either side of the bed so they clearly know it’s a problem. The air con blows directly in your face when laying on the pillow and you can’t adjust the direction of the air flow. It was generally clean and the location is ok. There is a really old bath and the grout was in need of a good clean. There was a really noticeable large cracked tile at the side of the bath which they had attempted to fill but it was so obvious. I can only assume the tiles are so old it’s hard to source the same type. The bed was comfortable. Very narrow kitchen with had most things apart from a frying pan.
Stayed 3 nights in Jun 2025

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything went as expected, except getting into the room. My phone wouldn’t pick up key lock, but it did down in the parking garage. I tried the door code manually about 4 or 5 times, along with my phone, and we finally gained entry. No big deal.
Stayed 1 night in Jun 2025

10/10 Excellent

Jens

Liked: Cleanliness, room comfort
Great place to stay
Stayed 3 nights in Jun 2025

8/10 Good

Chung Yu

Liked: Room comfort
It was not clear when I booked that this is a “self service” hotel and all the emails the hotel sent to me were not useful, as I was not able to “verified” myself before check in. I was locked out of the hotel as we arrived and luckily one front office staff was still on duty! I will never book such an accommodation again, and Hotels.com somehow transmitted my Last name wrongly to the hotel. Bad experiences totally
Stayed 1 night in Jun 2025

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, will stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Jocelyne

Liked: Cleanliness, room comfort
The room was confortable, clean and very well equipped. On the downside the room was a little bit dark and the decoration not very joyful. We strongly recommend this hotel and we would definitively stay there again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Amazing front desk service - especially for a self-serve hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Rhea

Travelled with family
Liked: Cleanliness, room comfort
Staying at Sonder was a very good choice. I would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joselito

Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025