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SureStay Hotel by Best Western Kemptville

2.5 star property

Photo gallery for SureStay Hotel by Best Western Kemptville

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Reception
Property amenity
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
4022 County Road 43, North Grenville, ON, K0G 1J0
  • Place, Kemptville Colonnade
    ‪12 min walk‬
  • Place, Ferguson Forest
    ‪3 min drive‬
  • Place, Creekside Mall
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(44 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Kemptville

With a stay at SureStay Hotel by Best Western Kemptville in North Grenville, you'll be in the business district, within a 10-minute drive of Rideau Canal and South Gower Park. .This hotel is 1.3 mi (2.1 km) from Kemptville Colonnade and 1.5 mi (2.5 km) from Ferguson Forest.

What's nearby

  • Kemptville Colonnade - 12 min walk - 1.0 km
  • Ferguson Forest - 3 min drive - 3.3 km
  • Creekside Mall - 3 min drive - 3.3 km
  • Anniversary Park - 3 min drive - 3.3 km
  • Canadian Tire Centre - 30 min drive - 61.2 km

Getting around

  • Ottawa International Airport (YOW) - 35 min drive

Restaurants

  • ‪Kemptville Five Star Resturant - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬2 min drive
  • ‪Brewed Awakenings - ‬2 min drive

About this property

SureStay Hotel by Best Western Kemptville

Hotel in North Grenville with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Kemptville offers 42 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 42 guestrooms featuring microwaves and flat-screen televisions. Your Select Comfort bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 1 floor
  • Built in 1980
  • Renovated entire property - July 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Tourist Inn Kemptville
Tourist Inn North Grenville
Motel Tourist Inn North Grenville
North Grenville Tourist Inn Motel
Tourist North Grenville
Tourist
Motel Tourist Inn
Tourist Inn
Surestay By Best Kemptville
SureStay Hotel by Best Western Kemptville Hotel
SureStay Hotel by Best Western Kemptville North Grenville
SureStay Hotel by Best Western Kemptville Hotel North Grenville

SureStay Hotel by Best Western Kemptville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 198 out of 526 reviews
Rating 8 - Good. 204 out of 526 reviews
Rating 6 - Okay. 75 out of 526 reviews
Rating 4 - Poor. 27 out of 526 reviews
Rating 2 - Terrible. 22 out of 526 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice staff great place for an overnight stay
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Okay stay - unhelpful staff

Hotel needs a bit of work but overall clean and not bad for a stopover. The room was too small for the king size bed that they put in it with all the furniture. Laundry machine dial was broken so only small setting was available. We booked online on a phone in the car when it was pouring rain and just wanted to grab the first room available. I did not notice it was just one king size bed. I asked to change to 2 doubles, which were available (I was willing to pay extra), but agent refused claiming since I booked through Hotels.com, I had to go through the site to change anything. Hotels change my room all the time, this was nonsense. Then agent did not want to let us put 3 people in the king room (the third was a child), but finally gave in when I was going to call hotels.com to sort this out. I know I made a mistake, but it was pouring rain, we were soaked from camping (in a tent) a bit of empathy for the mistake and helpfulness is what good hotel service should be.
Stayed 1 night in Aug 2025

10/10 Excellent

Colette Boudreau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Really enjoyed my stay. I have dogs and really like that there was no rugs for the floors!
Stayed 1 night in Aug 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and bright.
Stayed 1 night in Aug 2025

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised by our stay here. The cost was reasonable. The place was clean. And the staff was very nice. It is a basic, nice place to stay and sometimes that is all you need. Anything we asked of the staff was done quickly and they were very pleasant. The free breakfast is limited but if you are hungry in the morning or need coffee...there it is. Over all very pleased with our three night stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly, professional service! Clean and spacious rooms. Wonderful stay.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, clean and friendly place
Stayed 1 night in Aug 2025

8/10 Good

Gommert

Travelled with partner
It was fine for the price Clean towels every day was appreciated
Stayed 3 nights in Aug 2025

10/10 Excellent

Goldie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money.
Stayed 3 nights in Aug 2025

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Francine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to deal with and clean room!
Stayed 1 night in Aug 2025

8/10 Good

Stéphanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proche de plusieurs choses. Personnel gentil. Déjeuner avec option sans lactose très apprécié! Chambre tranquille il y avait beaucoup de gens et très peu de bruit.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Business traveller
Liked: Amenities
Very clean
Stayed 5 nights in Aug 2025

6/10 Okay

Katty

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice little hotel that is very well kept. If you’re looking for something that’s pet friendly it’s ideal as you have access to the outside Of the room, most of the rooms. Was very well kept and clean and breakfast was quite nice very good value for the money
Stayed 1 night in Aug 2025

8/10 Good

Doreen

Travelled with partner
Liked: Cleanliness, staff & service
The bathroom was very clean but cracked sink that had been repaired. Bed was clean and comfortable. Place was dated but worked for us!
Stayed 1 night in Aug 2025

8/10 Good

Bader

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Best thing is the coffee machine at breakfast.
Stayed 5 nights in Jul 2025

6/10 Okay

Micheline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not too bad for the price.

Good sleep, good staff, clean, but need repairs: moisture on the buttom of the wall in the bathroom.
Stayed 1 night in Aug 2025

4/10 Poor

Emma doreen

Stayed 1 night in Aug 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and the bathroom was also clean. Most most important to us. We had a fridge which was a nice option. Coffee was in the room but the hotel had a nice breakfast including boiled eggs, cereal, yogurt, breads, muffins, juice and a nice coffee machine that offers a variety of hot beverages. Would stay here again without hesitation
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

8/10 Good

ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for a night or 2
Stayed 1 night in Jul 2025

8/10 Good

elaine

Travelled with partner
Liked: Cleanliness, staff & service
It was clean. I did not care for the shampoo and condition bottles as I found them hard to squeezeand the pillows where too flat for my liking.
Stayed 1 night in Jul 2025