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The Business Inn

2.5 star property

Photo gallery for The Business Inn

Mini Suite, 1 Queen Bed
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Living area
Front of property
Executive Suite, 1 King Bed, 1 Queen Sofa Bed
Studio Suite, 1 King Bed | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • Place, Elgin Street
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪19 min drive‬

Room options

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(215 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(122 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(598 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(109 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(147 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

46-inch LCD TV with cable channels, TV, computer

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

9.4 out of 10
Exceptional
(122 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Ottawa

A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of Rideau Canal and University of Ottawa. .This hotel is 0.8 mi (1.3 km) from Parliament Hill and 1.3 mi (2.1 km) from Byward Market Square.

What's nearby

  • Elgin Street - 1 min walk - 0.0 km
  • Rideau Canal - 5 min walk - 0.5 km
  • National Arts Centre - 8 min walk - 0.7 km
  • University of Ottawa - 8 min walk - 0.7 km
  • Rogers Centre Ottawa - 10 min walk - 0.9 km

Getting around

  • Ottawa Station - 5 min drive
  • UOttawa Station - 10 min walk
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Lieutenant's Pump - ‬3 min walk
  • ‪Elgin Street Diner - ‬4 min walk
  • ‪Sir John A Pub - ‬1 min walk
  • ‪East India Company - ‬3 min walk

About this property

The Business Inn

The Business Inn offers 158 accommodations with computers and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 158 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Computers with complimentary wired and wireless internet access are provided to keep you connected, along with 46-inch LCD televisions for entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a vending machine and bike parking.
At The Business Inn, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
MacLaren's on Elgin - This sports bar serves lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 25 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 meters).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5887 out of 8107 reviews
Rating 8 - Good. 1771 out of 8107 reviews
Rating 6 - Okay. 288 out of 8107 reviews
Rating 4 - Poor. 65 out of 8107 reviews
Rating 2 - Terrible. 96 out of 8107 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Vitalii

Liked: Cleanliness, amenities, property conditions & facilities
Parking is not included. I have to pay extra for parking 28$
Stayed 1 night in Dec 2025

10/10 Excellent

Marie josee

Stayed 1 night in Dec 2025

8/10 Good

Genevieve

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Old venue but well maintained.
Stayed 1 night in Dec 2025

8/10 Good

Carla

Stayed 2 nights in Dec 2025

10/10 Excellent

Eric Mensah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and spacious. Excellent kitchenette.
Stayed 6 nights in Dec 2025

6/10 Okay

Emily

Travelled with family
Liked: Amenities
I went there in person the day before to check which room I was going to be given. I was PROMISED my first choice of room. Yet when we checked in the next day, surprize, that room was not available. Don't promise what you can't provide. Not impressed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tania

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Clean, comfortable room, friendly staff, Everything was well kept and easy from check in to check out. Would definitely stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the business in was exceptional, friendly staff that went out of their way to help you. Location was really good, lots of close amenities and the sports bar downstairs has more pool tables then you would think also very busy spot on a Saturday night. The stay was fantastic!
Stayed 1 night in Dec 2025

8/10 Good

eaniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Extremely difficult to navigate around the hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Simple, clean, friendly, affordable, great location!
Stayed 1 night in Dec 2025

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every think good
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Stayed 1 night in Dec 2025

6/10 Okay

Kaylee

Liked: Staff & service
The breakfast is good and the check-in is very efficient. The air conditioner/heater temperature fluctuates a lot and the blanket is too thick when the air-con temperature rises. I didn’t sleep well because of that. The bedroom light broke down on my second day of stay. Staff are nice and helpful, especially the breakfast room staff.
Kitchen
Sitting room
Stayed 2 nights in Dec 2025

8/10 Good

Kenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Having lived in Ottawa for many years, I am very familiar with the area. Returning for work-related purposes, I wanted something close to the downtown area, at a reasonable rate. The Business Inn provided that. Upon arrival, I was informed that my room had been upgraded, and that I'd be quite pleased with the result, and was I ever!!! I received a very large suite. The breakfast selection was awesome, and allowed to pack n go. I had things to munch on all day! Service was amazing throughout. On the flip side, I arrived during a very cold and snowy week, and was required to park outdoors for the same cost as indoor parking. Also, the building is quite old, and the carpets and structure reflect this. All in all, I had a great experience and will definitely consider the Business Inn for future trips.
Stayed 5 nights in Dec 2025

8/10 Good

Abigail

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the cockroach in my room. Made me nervous, but otherwise no issues
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with all the amenities you need for a combination business and leisure stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

Business traveller
Liked: Amenities
Clean room. Pleasant stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alfa

Stayed 1 night in Dec 2025

8/10 Good

Laura

Stayed 2 nights in Dec 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Only had staff come in once and actually left our room open. No handicapped parking and parking is around the block. Full access to kitchen is nice and room overall is great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The amenities were top notch and the staff were very friendly.
Stayed 1 night in Dec 2025

2/10 Terrible

MCKEN

Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Clean, spacious, walking distance to parliament and Rideau Centre, quiet
Stayed 2 nights in Dec 2025

10/10 Excellent

Wendi

Business traveller
Liked: Cleanliness, staff & service, amenities
The room had everything i needed, brand name soaps/shampoo, etc. Breakfast was great with lots of selection! They even provided snack bags to go with a bottle of water, cookies, a granola bar, and a mint. They also had cold hard boiled eggs, cheese, yogurt and juice to take as well! I will definitely stay here again!!
Stayed 3 nights in Dec 2025

8/10 Good

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The bed's mattress was soft and made sharing a double bed uncomfortable - next time, we'll splurge on a queen bed. Twice we were woken up with a very loud single ring on the hotel phone system. We think it was from the next-door phone. I'm not sure what can be done, other than improving the sound barriers in the walls.
Stayed 1 night in Dec 2025