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Mercure Paignton Hotel

4.0 star property

Photo gallery for Mercure Paignton Hotel

Terrace/patio
Restaurant
Bar (on property)
Privilege, Superior Room, 1 Double Bed
Privilege, Superior Room, 1 Double Bed

Popular amenities

  • Gym
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
Esplanade Road, Paignton, England, TQ4 6BQ
  • Paignton Beach
    ‪1 min walk‬
  • Paignton Zoo
    ‪3 min drive‬
  • Princess Theatre
    ‪6 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪37 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed (Restricted View)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed (Restricted View)

9.4 out of 10
Exceptional
(21 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege, Room, 1 Double Bed, Accessible, Bay View

Privilege, Room, 1 Double Bed, Accessible, Bay View

Privilege, Room, 1 Double Bed, Accessible, Bay View

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

9.8 out of 10
Exceptional
(15 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Deluxe Room, 1 Double Bed with Sofa bed, Bay View

Privilege, Deluxe Room, 1 Double Bed with Sofa bed, Bay View

Privilege, Deluxe Room, 1 Double Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is NZ$353
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includes taxes & fees
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About the area

Paignton

With a stay at Mercure Paignton Hotel in Paignton, you'll be near the beach, just a 3-minute walk from Paignton Beach and a 3-minute drive from Paignton Zoo. .This eco-certified hotel is 3.2 mi (5.1 km) from Princess Theatre and 3.2 mi (5.2 km) from Inner Harbour.

What's nearby

  • Paignton Beach - 1 min walk - 0.2 km
  • Goodrington Sands Beach - 16 min walk - 1.3 km
  • Paignton Zoo - 3 min drive - 2.0 km
  • Princess Theatre - 6 min drive - 4.0 km
  • Meadfoot Beach - 8 min drive - 5.7 km

Getting around

  • Paignton Station - 7 min walk
  • Exeter (EXT-Exeter Intl.) - 43 min drive

Restaurants

  • ‪Jades Coffee House - ‬10 min walk
  • ‪Spinning Wheel Inn - ‬1 min walk
  • ‪Talk of the Town - ‬3 min walk
  • ‪Inn on the Green - ‬2 min walk
  • ‪Henrys - ‬4 min walk

About this property

Mercure Paignton Hotel

Eco-certified hotel with a fitness center and a 24-hour front desk
Mercure Paignton Hotel offers 161 air-conditioned accommodations with minibars and safes. 55-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 161 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
At Mercure Paignton Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Mercure Paignton Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (69 centimetre high)
  • High-pile carpet in room
  • Lift (89 centimetre wide door)
  • Raised toilet seat (48 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 for adults and GBP 12.00 for children
  • Covered self parking fee: GBP 15.00 per day
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number GB426800213

Property is also known as

Mercure Paignton Hotel Hotel
Mercure Paignton Hotel PAIGNTON
Mercure Paignton Hotel Hotel PAIGNTON

Mercure Paignton Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 333 reviews
Rating 8 - Good. 91 out of 333 reviews
Rating 6 - Okay. 29 out of 333 reviews
Rating 4 - Poor. 15 out of 333 reviews
Rating 2 - Terrible. 9 out of 333 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abasiama

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay.
Stayed 4 nights in Apr 2025

4/10 Poor

Holly

Travelled with family
Liked: Room comfort

So many extra costs…

We’ve been coming to Paignton for as long as I can remember. This time, we decided to try something new and booked the Mercure — it was exciting to stay somewhere different, and finding a big, dog-friendly hotel felt like a real win. Previously, we’d always stayed in good old-fashioned B&Bs. I booked through Hotels.com, which was straightforward enough. However, on arrival, we were told there was an additional charge of £15 per dog, per day. This hadn’t been mentioned during booking, and I was furious — it was a cost we hadn’t budgeted for. We reluctantly paid it, but it left a bad taste before our stay had even really begun. There’s also a £15 per day parking charge (again, not made clear at booking, but we had seen mentions of it in reviews). Thankfully, we managed to park on the road each day and avoid this extra fee. At first glance, the room seemed lovely — comfy bed, big TV, fantastic shower, and a generous amount of space. It had a bit of a ‘luxury’ feel. However, it quickly became obvious that the rooms are quite neglected. There were marks and stains on the furniture and walls, and the bathroom grouting needed a serious scrub. It was overall clean enough, but definitely lacked attention to detail. One of the big questions we had was: what does the £15 per day dog fee actually cover? We were told our room would be serviced daily, which sounded good — but all that really meant was fresh towels and a tucked-in duvet. For the extra cost, we would have expected much m
Stayed 4 nights in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was really good the only thing that spoiled the experience was the evening dining, lack of choice and waiting time
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paignton front line

Excellent rooms with sea views
Stayed 2 nights in Apr 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big tv and nice shower
Stayed 1 night in Apr 2025

8/10 Good

Sital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spacious room. And super clea
Stayed 2 nights in Apr 2025

10/10 Excellent

Kerry-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

chris

Travelled with partner
Liked: Cleanliness
Nice modern hotel.Breakfast was just ok.Not the normal expectations we normally expect from a Mercure Hotel.Left room after breakfast.Got back around 3pm and the room was still not made.However reported it and was made at around 3.30pm.Not the normal service we expect.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and lovely staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedback

It was okay - cleanliness in the bathroom showed footprints all over the floor - did not affect my break was not good to see. Did not approve the parking fee which I was not aware prior to attending - seems a bit steep due to the price of th hotelm
Stayed 1 night in Mar 2025

8/10 Good

Darran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
£15 to park was a bit excessive I don’t believe you should have to pay to park if your staying in any hotel
Stayed 1 night in Apr 2025

8/10 Good

Melanie

Stayed 1 night in Mar 2025

10/10 Excellent

Annabelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean hotel and rooms. Staff were very helpful and accommodating.
Stayed 3 nights in Mar 2025

10/10 Excellent

Beo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel right on seafront staff were brilliant couldn't do enough for us
Stayed 3 nights in Mar 2025

10/10 Excellent

Gemma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel choice!

Excellent choice, location and service!
Stayed 1 night in Mar 2025

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Mickala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythink was beautiful room we book was lovely so cosy and beautiful view of the sea only down fall was they had the people cleaning the patio area out side and was woken at 430 they started and didnt finish till 930 but was told it only gets cleaned once in a while so if that didnt happen would of been amazing
Stayed 2 nights in Mar 2025

6/10 Okay

john

Travelled with family
I would have liked to have had prior knowledge of £15 a night parking charge as this was for a insecure parking area and the disabled parking bays were hampered by pillers.
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Liked: Cleanliness, room comfort
Hotel was listed as dog friendly. My mistake but wasn’t expecting £15 per night (I’ve stayed elsewhere for less). My dog wasn’t allowed to stay in the room on his own apparently. That made breakfast interesting. Car parking was listed as available but my mistake again I wasn’t expecting £15 per night (I subsequently realised, after I had paid, there was plenty of free street parking but also parking on the promenade was only £11.60 for 24 hrs) but instead everyone squeezed their cars into ridiculously small car parking spaces under the hotel with lots of concrete posts to dodge and other cars wedged in against each other. Both probably my mistake as this was a last minute trip but nevertheless…. It must earn a small fortune for the hotel chain. The two items were £60 for my 2 nights. When I received the hotel.com ‘you have checked in’ email and giving me an option of views I ticked their “unexpected fees”. Within an hour I had the hotel calling me - they offered a refund of £15 on car parking but asked me to change my rating. I didn’t like this! I don’t know if they posted a refund. So - the small stuff - fridge didn’t work in the room, the shower pressure was average at best, room had no view (see the photo) and the tomatoes in the English breakfast looked like they were scared of the grill ! Good stuff - the breakfast staff were nice and food came quickly, maybe too quickly for the tomatoes!! Hotel is ok. Thank god the sun was out!!
Stayed 2 nights in Mar 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel lovely location breakfast really good parking a bit on the expensive side and we went half board was disappointed with Sunday lunch but was sorted out with the management but would stay again
Stayed 3 nights in Feb 2025