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Hotel Mundo Maya Palenque

4.5 star property

Photo gallery for Hotel Mundo Maya Palenque

Aerial view
Balcony
Lobby sitting area
Spa
Premium bedding, down duvets, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking included
  • Gym
  • Housekeeping

Explore the area

View map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960
  • Place, Palenque National Park
    ‪6 min walk‬
  • Place, Aluxes Eco Park
    ‪16 min walk‬
  • Place, Palenque Archaeological Zone
    ‪8 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | Balcony

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

9.8 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down duvets, in-room safe, desk

Junior Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

Similar properties

Exterior
HOTEL MAYA PALENQUE
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 161 reviews
The price is NZ$119
includes taxes & fees
5 Nov - 6 Nov
HOTEL MAYA PALENQUE

About the area

Palenque

When you stay at Hotel Mundo Maya Palenque in Palenque, you'll be in a national park, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. .This family-friendly hotel is 2.3 mi (3.7 km) from Palenque Archaeological Zone and 3.4 mi (5.5 km) from El Panchán.

What's nearby

  • Palenque National Park - 6 min walk - 0.5 km
  • Aluxes Eco Park - 16 min walk - 1.3 km
  • Museo de Sitio Palenque - 5 min drive - 4.0 km
  • Palenque Archaeological Zone - 8 min drive - 5.1 km
  • El Panchán - 13 min drive - 5.1 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive

Restaurants

  • ‪Bajlum Cocina Prehispánica fusión - ‬9 min walk
  • ‪Don Mucho's - ‬17 min walk
  • ‪El Panchán - ‬17 min walk
  • ‪Café Fuga - ‬3 min drive
  • ‪pizzas exprés - ‬5 min drive

About this property

Hotel Mundo Maya Palenque

Luxury hotel with 2 outdoor pools and a health club
Hotel Mundo Maya Palenque offers 144 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 60-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Palenque hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a health club and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 15 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hotel Mundo Maya Palenque has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 15 kilometres
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 5:00 PM
  • Train station shuttle at scheduled times, on request
  • Train station drop-off (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 to 700 for adults and MXN 300 to 700 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible train station shuttle
  • Front entrance ramp
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (160 centimetre high)

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2024
  • Communal living room
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 700 for adults, and MXN 300 to 700 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Hotel Mundo Maya Palenque Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 86 out of 104 reviews
Rating 8 - Good. 11 out of 104 reviews
Rating 6 - Okay. 7 out of 104 reviews
Rating 4 - Poor. 0 out of 104 reviews
Rating 2 - Terrible. 0 out of 104 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
I like it so much
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in palenque chiapas
Stayed 1 night in Jul 2025

8/10 Good

Ana karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito y tranquilo
Stayed 1 night in Jul 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grata experiencia en el hotel, las instalaciones, la vista y el personal excelente. Solo ampliar más el horario de la alberca, más opciones de menús en la alberca y restaurantes.
Stayed 1 night in Aug 2025

10/10 Excellent

FAUSTO ADBEEL CAMARGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel nuevo. Buenos servicios
Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, property conditions & facilities
Todo muy
Stayed 3 nights in Jul 2025

10/10 Excellent

Elsy

Travelled with family and small children
Comida excelente!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Adilene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó aunque el restaurante no fue lo mejor
Stayed 1 night in Jul 2025

10/10 Excellent

Merari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendable me encantó

Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exytaordinaria.
Stayed 1 night in Jul 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran hotel

Muy bonito hotel, excelente servicio. Gente muy amable. Frente a la zona arqueológica. Solo sugiero ampliar horarios de gimnasio y alberca.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Increíble, lo recomiendo muchísimo
Stayed 3 nights in Jul 2025

6/10 Okay

CARLOS RENE GOMEZ

Liked: Amenities
Disliked: Property conditions & facilities
El cuarto olía muy mal , el olor venía de la coladera de la regadera. Tuve que colocar una toalla húmeda encima de la coladera de la regadera para contener el olor. Instalaciones muy bonitas y a unos pasos de la zona Arqueológica. Servicio a cuarto excelente y buen sazón de cocina del restaurante
Stayed 3 nights in Jul 2025

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Heel mooi hotel, luxueus en volledig nieuw. Is in een heel mooie setting. Je parkeert de wagen op bewaakte parking en wordt met een golfcar naar het hotel gebracht. Ligging rechtover archeologische site Palenque, ideaal dus. Je moet maar oversteken en je bent er. De menukaart is eerder pover, het ontbijt te duur voor wat het is en het personeel verstaat geen Engels. Wel super toffe restaurantjes in de buurt. Ontbijt bij Casa Nicho, lunch bij Cafe Jade zijn aanraders... Hotel is zeker een aanrader
Stayed 3 nights in Jul 2025

10/10 Excellent

ENRIQUE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos quedamos gratamente sorprendidos en nuestra primera visita a este hotel, vistas y paisajes increíbles, limpio, buena atención y un diseño que se mezcla con su entorno de selva lacandona. FELICIDADES
Impresionante ceiba en el recibidor del hotel rodeada de 4 estelas mayas
Divertidas amenidades gratuitas en el lobby, como futbolito, ping-pong, billar, etc
los traslados dentro del hotel en los carritos eléctricos te permiten disfrutar de paisajes memorables de la montaña y la selva
vista desde la habitación
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Unicamente en algunos espacios percibi poco personal para la atención
Stayed 1 night in Jun 2025

10/10 Excellent

Nesthor Fredy

Stayed 1 night in Jun 2025

6/10 Okay

Raul antonio

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
La persona del carrito iba a exceso de velocidad y tiró mi maleta a un grado de romperla y el hotel no se hizo responsable, la cama súper incómoda
Stayed 1 night in Jun 2025

8/10 Good

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La cama está súper dura,
Stayed 1 night in Jun 2025

10/10 Excellent

Eva Maria

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Karla violeta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Solo la bebida un poco de más alcohol
Stayed 1 night in Jun 2025

6/10 Okay

AM

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opino que lanalverca debe de cerrarse mas tarde
Stayed 1 night in Jun 2025

10/10 Excellent

Lizeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Preciosa y muy segura… Creo que deberían de hacer exclusivo el uso de la alberca con traje de baño, puesto que demerita el hecho a un hotel de lujo, parece balneario:(
Stayed 1 night in May 2025