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Hotel Mundo Maya Palenque

4.0 star property

Photo gallery for Hotel Mundo Maya Palenque

Property grounds
Lobby sitting area
Aerial view
Spa
Aerial view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960
  • Place, Palenque National Park
    ‪6 min walk‬
  • Place, Aluxes Eco Park
    ‪16 min walk‬
  • Place, Palenque Archaeological Zone
    ‪7 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View | Balcony

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

9.8 out of 10
Exceptional
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Premium bedding, down duvets, in-room safe, desk

Junior Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

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About the area

Palenque

When you stay at Hotel Mundo Maya Palenque in Palenque, you'll be in a national park, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. .This family-friendly hotel is 2.3 mi (3.7 km) from Palenque Archaeological Zone and 3.4 mi (5.5 km) from El Panchán.

What's nearby

  • Palenque National Park - 6 min walk - 0.5 km
  • Aluxes Eco Park - 16 min walk - 1.3 km
  • El Panchán - 7 min drive - 5.1 km
  • Palenque Archaeological Zone - 7 min drive - 5.1 km
  • Cascadas de Roberto Barrios - 41 min drive - 39.5 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive

Restaurants

  • ‪Café Fuga - ‬3 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬4 min drive
  • ‪Old Tiger - ‬6 min drive
  • ‪I'khofi la villa del cafe - ‬5 min drive
  • ‪Bajlum Cocina Prehispánica fusión - ‬9 min walk

About this property

Hotel Mundo Maya Palenque

Family-friendly hotel with 2 outdoor pools and a health club
Hotel Mundo Maya Palenque offers 144 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters and premium bedding. 60-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Palenque hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 144 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a health club and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 15 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hotel Mundo Maya Palenque has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge) up to 15 kilometres
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 5:00 PM
  • Train station shuttle at scheduled times, on request
  • Train station drop-off (surcharge)
  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 to 700 for adults and MXN 300 to 700 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible train station shuttle
  • Front entrance ramp
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (160 centimetre high)

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2024
  • Communal living room
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 300 to 700 for adults, and MXN 300 to 700 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Hotel Mundo Maya Palenque Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 114 out of 136 reviews
Rating 8 - Good. 15 out of 136 reviews
Rating 6 - Okay. 7 out of 136 reviews
Rating 4 - Poor. 0 out of 136 reviews
Rating 2 - Terrible. 0 out of 136 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous new luxury Bohemian boutique hotel. Nicest place we have stayed!!
Stayed 1 night in Aug 2025

8/10 Good

William

Stayed 1 night in Aug 2025

10/10 Excellent

Octavio

Stayed 2 nights in Aug 2025

10/10 Excellent

Stephania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hospedamos en Agosto 2025, el hotel es accesible y muy bonito, el personal es muy amable y atento. Tuvimos una necesidad médica y la doctora del hotel nos atendió y fue muy amable. Volveremos a hospedarnos aquí.
Stayed 1 night in Aug 2025

10/10 Excellent

Agustin, Villahermosa

Stayed 3 nights in Jul 2025

10/10 Excellent

Agustin, Villahermosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuevo y muy comodo
Stayed 1 night in Aug 2025

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
I like it so much
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in palenque chiapas
Stayed 1 night in Jul 2025

10/10 Excellent

Diana Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó recomendado
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis Alberto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
El hotel está muy muy bonito está súper cómoda la cama la habitación 10 de 10 solo detalle en la atención del personal y La alberca no es profunda es toda de un mismo tamaño
Stayed 1 night in May 2025

10/10 Excellent

ZULEY CRISTEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

perla Berenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Maria isabel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está espectacular!!! Gracias 4T
Stayed 1 night in Sep 2025

10/10 Excellent

Ana, Tuxtla Gutierrez

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bonito, nuevo, con excelentes acabados, habitación muy amplia y cómoda.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Amamos
Stayed 1 night in Sep 2025

10/10 Excellent

Julissa Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 1 night in Aug 2025

10/10 Excellent

Pedro Gildardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel Alexander

Travelled with partner
Liked: Staff & service, amenities
Definitivamente regresaría a uno de estos hoteles, no le pide nada a Riviera maya o Cancún, solo playa y que sea todo incluido
Stayed 2 nights in Aug 2025

10/10 Excellent

RICARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario lugar, personal muy amable. Puede mejorar el manejo integral de la cuenta para que se pueda abrir baucher y pagar todo al final, asi como mayor servicio y variedad en el bar
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bonito todo, las instalaciones nuevas, la comida muy rica pero les falta más variedad
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Más calidad en el área de restaurante, con respecto a los alimentos deben contratar un mejor chef, el hotel está muy bonito, todo lo demás 10 de 10
Stayed 1 night in Aug 2025

8/10 Good

Oliver

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No lo descuiden, baños de alberca fuera de servicio
Stayed 1 night in Aug 2025