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Ok stay, but some details did not match a 5-star luxury suite experience Overall, our stay was okay, and there were some very positive aspects. The service at the outdoor restaurant was great, and the spa service was exceptional. That said, considering this is a 5-star hotel and the Pomegranate Suite is presented as a luxury/high-end room, there were several details that could be improved. We had just spent a week at Sani Dunes, and the contrast was noticeable. A small touch such as fresh flowers, which is usually expected in this type of room, was missing. The QR code for ordering food from the room did not work and showed a “page not found” error. Some areas of the room also felt outdated, with a few items appearing broken, rusty, or worn. The bedroom could also benefit from modernization, especially as there was nowhere convenient to charge a phone. In addition, there appeared to be a water leak under one of the bathroom sinks, as we found a wet towel with a stain on it. The hotel has strong potential, and some areas provide excellent service, especially the spa. However, in other areas, the service felt less warm and not as service-oriented as expected for a hotel of this level.

If you’re looking for a resort that genuinely delivers on every promise of luxury, service and experience, Ikos Olivia is about as close to perfect as it gets. From the moment you arrive, everything feels effortless and beautifully considered. The setting is stunning, with immaculately kept gardens leading down to a pristine private beach. It strikes a rare balance between feeling spacious and peaceful, while still offering everything you could possibly want within easy reach. The accommodation is elegant and comfortable, with a calm, understated design that immediately helps you switch off. Rooms are spotless, well laid out, and many offer lovely sea views or private outdoor space that make it easy to relax and unwind. What really elevates the experience, though, is the service. It’s consistently exceptional. The team are attentive without ever being intrusive, and there’s a genuine warmth that makes the whole stay feel personal rather than transactional. Nothing feels like too much trouble, and everything just works. The food is another standout. This is not typical all-inclusive dining. Across multiple restaurants, the quality is consistently high, with a wide variety of cuisines and beautifully presented dishes. Every meal feels like a proper dining experience rather than a compromise. One of the most impressive aspects is how truly “all-inclusive” the resort is. There’s no constant sense of upselling or limitations. From premium drinks and room service to thoughtful

Beautiful clean rooms. Very helpful staff and amazing food

Overall experience was good. I would reconsider the background music by the pool and beach bar. 1) Change playlists more regularly. 2) Allows for some "silent" hours with no music. 3) The area with the blue sofas should NOT have music at all during the day. Allowing people to have nice and quiet rest, with only the sound of the water features. 4) cheese cake should be provided after lunch/dinner and during snack time, not just for breakfast. :P 5) On the website there is mention about water activities BUT we couldn't find any info on the premises and the staff didn't know.

One of my favorite stays I've ever had - and I've traveled a lot! This was special. Vasilis has a beautiful place he is choosing to share with the world, and I don't understand why but I am grateful he does! It's beautifully maintained and very clean - the attention to detail is subtle but much appreciated. My husband and I will be back as soon as we can. :)