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Palazzo Balsamo

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A modern bathroom with a bathtub, a small table with toiletries, and a view of a balcony with a railing and a building in the background.
Restaurant
Deluxe Room, Balcony, City View
Interior entrance
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
Via Divisi, 93, Palermo, PA, 90133
  • Place, Via Roma
    ‪2 min walk‬
  • Place, Ballaro Market
    ‪3 min walk‬
  • Place, Quattro Canti
    ‪5 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, Balcony, City View

Deluxe Room, Balcony, City View

Deluxe Room, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Suite, Balcony, City View

Premium Suite, Balcony, City View

Premium Suite, Balcony, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Duplex

Junior Duplex

Junior Duplex

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Grand Room, 1 King Bed with Sofa bed, City View

Grand Room, 1 King Bed with Sofa bed, City View

Grand Room, 1 King Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Panoramic Room, City View

Panoramic Room, City View

Panoramic Room, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Bathtub

Deluxe Room, Bathtub

Deluxe Room, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Palermo

With a stay at Palazzo Balsamo , you'll be centrally located in Palermo, steps from Via Roma and within a 5-minute walk of Ballaro Market. .This hotel is 0.5 mi (0.8 km) from Via Vittorio Emanuele and 0.7 mi (1.1 km) from Quattro Canti.

What's nearby

  • Via Roma - 2 min walk - 0.2 km
  • Ballaro Market - 3 min walk - 0.3 km
  • Quattro Canti - 5 min walk - 0.5 km
  • Via Vittorio Emanuele - 5 min walk - 0.5 km
  • Palermo Cathedral - 8 min walk - 0.7 km

Getting around

  • Giachery Station - 5 min drive
  • Palermo Central Station - 6 min walk
  • Punta Raisi Airport (PMO) - 44 min drive

Restaurants

  • ‪Cafè Torino - ‬3 min walk
  • ‪Hotel Ambasciatori - ‬3 min walk
  • ‪Seven Restaurant And Lounge Bar - ‬3 min walk
  • ‪Belli Freschi Granite Gelati - ‬3 min walk
  • ‪Extra Hop - ‬4 min walk

About this property

Palazzo Balsamo

Palazzo Balsamo offers 16 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers and hair dryers. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Make yourself at home in one of the 16 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and a turndown service.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).
A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM

Things to do

  • Wine tasting room
  • Winery release events

Family friendly

  • In-room babysitting
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT082053A1GQ7Z4FYO

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Palazzo Balsamo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 12 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Gus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included Breakfast is a perfect start to a busy Palermo site seeing day. I highly recommend adding an order of the pouched egg....out of this world delicious. Also, a short 5-minute walk to the train station to reach outer city excursions like Cefalu.
Stayed 2 nights in Apr 2026

10/10 Excellent

Joseph M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and amazing staff!
Stayed 2 nights in May 2026

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel in a great location. Friendly and helpful staff. Beautiful rooms and a very nice breakfast and aperitivo/small bites selection. I highly recommend.
Stayed 4 nights in Apr 2026

10/10 Excellent

Neil Kervy

Liked: Cleanliness
Clean room
Stayed 1 night in Mar 2026

6/10 Okay

Varun

Stayed 2 nights in Apr 2026

6/10 Okay

Shabri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room but no turndown and forgot to do cleaning on Day 2. Cleaning staff had left so a staff member did a half baked job. No shops or cafes close by. The lady at check out was rude and kept trying to charge us for ordering breakfast off the menu - the one staff member who was hostile both times we interacted with her. Overall average hotel experience.
Stayed 2 nights in Apr 2026

10/10 Excellent

Kyle, Shoreline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palazzo Balsamo is a new hotel and elegantly appointed. Our room was spacious and beautiful. The breakfast and dining area were quite pleasant. I cannot say enough about the friendliness and kindness of the staff, who were quite helpful. We wish we had extended our stay longer.
Stayed 3 nights in Mar 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an amazing time. The location was ideal. Very close to shopping and restaurants but very quiet. Everyone there was so nice and helpful and the breakfast was perfect for a day of roaming around. We will stay here every time we visit Palermo
Stayed 3 nights in Mar 2026

10/10 Excellent

Neil Kervy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless rooms and very accommodating staff.
Stayed 2 nights in Mar 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Absolutely wonderful, beautiful boutique hotel in the historic center of Palermo! The rooms are so lovely and comfortable and the staff of this delightful hotel are absolutely the best! Davide, the manager, Aleyshq, Francesca, Giuliana and the rest of the staff are so accommodating, thoughtful, professional and friendly. Truly gifts, all of them! Great breakfast as well! Simply one of the best small boutique hotels I’ve stayed in anywhere in the world!! 5+ stars!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph, new york

Liked: Cleanliness, property conditions & facilities
The Staff was exceptional, Breakfast was amazing, and our room exceeded our expectations. A special thank you to Juliana Andrea and Musa for going above and beyond to make our stay memorable.
Stayed 6 nights in Nov 2025

10/10 Excellent

katrin

Liked: Cleanliness, staff & service, property conditions & facilities
sehr nettes, herzliches und gastfreundliches personal. sehr gute lage, um palermo zu fuss zu entdecken.
Stayed 3 nights in Mar 2026

10/10 Excellent

Antonino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Uno dei soggiorni più soddisfacenti di sempre. Struttura e arredi impeccabili e curati nei minimi dettagli. Personale altamente qualificato e servizievole che ci ha coccolato con serietà e precisione. Igiene curatissimo. Assolutamente consigliato.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Esperienza impeccabile sotto ogni aspetto! L’hotel è elegante, curato e perfettamente pulito. La camera spaziosa e silenziosa, con tutti i comfort. Staff gentile e sempre disponibile, pronto a soddisfare ogni richiesta con un sorriso. Colazione ricca e di ottima qualità, con prodotti freschi e servizio attento. Posizione ideale per visitare la città. Un soggiorno davvero perfetto — torneremo sicuramente!”
Stayed 1 night in Nov 2025