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Thompson Palm Springs, by Hyatt

4.0 star property

Photo gallery for Thompson Palm Springs, by Hyatt

Suite (Thompson)
Terrace/patio
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Lobby
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
414 North Palm Canyon Drive, Palm Springs, CA, 92262
  • Agua Caliente Casino
    ‪8 min walk‬
  • Palm Springs Art Museum
    ‪10 min walk‬
  • Palm Springs Convention Center
    ‪13 min walk‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite (Canyon Upper Stories)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Canyon Upper Stories)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible (Canyon Upper Stories)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, Accessible (Canyon Upper Stories)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Thompson)

Suite (Thompson)

Suite (Thompson)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Hardy)

Suite (Hardy)

Suite (Hardy)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Walk-up)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony (Walk-up)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Palm Courtyard)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Palm Courtyard)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible Bathtub (Palm Courtyard)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, Accessible Bathtub (Palm Courtyard)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible Bathtub

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Las Palmas Upper Stories)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Las Palmas Upper Stories)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Upper Stories)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible Bathtub (Upper Stories)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Roll-in Shower, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible Bathtub (Loft Upper Stories)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, Accessible Bathtub (Loft Upper Stories)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Roll-in Shower, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Balcony

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Alejo Walk-Up)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Alejo Walk-Up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Alejo)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Alejo)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Courtyard)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Courtyard)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Upper Stories)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Upper Stories)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Upper Stories)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Upper Stories)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Palm)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Palm)

  • 132 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Courtyard)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Courtyard)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Palm Springs

With a stay at Thompson Palm Springs, by Hyatt, you'll be centrally located in Palm Springs, a 2-minute drive from Palm Springs Convention Center and 11 minutes from Indian Canyon. .This hotel is 6.2 mi (10 km) from Palm Springs Aerial Tramway and 7 mi (11.3 km) from Palm Canyon.

What's nearby

  • Agua Caliente Casino - 8 min walk - 0.7 km
  • Palm Springs Art Museum - 10 min walk - 0.9 km
  • Agua Caliente Cultural Museum - 12 min walk - 1.0 km
  • Palm Springs Convention Center - 13 min walk - 1.2 km
  • Las Palmas - 18 min walk - 1.6 km

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs Intl. Airport (PSP) - 11 min drive

Restaurants

  • ‪Cascade Lounge - ‬8 min walk
  • ‪Clandestino - ‬6 min walk
  • ‪The Tropicale - ‬6 min walk
  • ‪Tonga Hut - ‬5 min walk
  • ‪Tac/Quila - ‬1 min walk

About this property

Thompson Palm Springs, by Hyatt

Mediterranean hotel with 2 restaurants and 2 outdoor pools
Thompson Palm Springs, by Hyatt offers 168 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 168 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and bike storage.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Thompson Palm Springs, by Hyatt has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 2 outdoor pools
  • Bicycle storage
  • Free bicycle rentals
  • Gym

Family friendly

  • 2 outdoor pools
  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • No lift (single-level property)
  • Pool hoist on site
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 buildings
  • At least 80% lighting from LEDs
  • Built in 2024
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.86 per accommodation, per night
  • Utility fee: USD 1.14 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 per person
  • Covered valet parking fee: USD 30.00 per night
  • Crib (infant bed) fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thompson Palm Springs, by Hyatt Hotel
Thompson Palm Springs, by Hyatt Palm Springs
Thompson Palm Springs, by Hyatt Hotel Palm Springs

Thompson Palm Springs, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 71 out of 90 reviews
Rating 8 - Good. 13 out of 90 reviews
Rating 6 - Okay. 3 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isela

Stayed 3 nights in Feb 2025

10/10 Excellent

Shauna, Shelburne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome boutique hotel, lovely rooms, friendly staff..
Stayed 3 nights in Mar 2025

10/10 Excellent

Denise

Stayed 1 night in Mar 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent time. The hotel and its staff are top notch.
Stayed 5 nights in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
great property. great vibe, great service
Stayed 2 nights in Mar 2025

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new beautiful property in the middle of everything! Just need to work a few kinks out and it will be perfect.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nancy, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food! Good walk score!
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Great food!
Stayed 2 nights in Feb 2025

10/10 Excellent

claude

Stayed 1 night in Mar 2025

2/10 Terrible

Sylvia

Stayed 1 night in Mar 2025

8/10 Good

Dana, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property. Everyone was very nice and helpful and attentive. Greg, our bellman gave us some great restaurant recommendations. Rooms were very spacious. The food at Lola Rose was delicious. We would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Michaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights for a girls getaway weekend. Hotel was beautifully designed and decorated, great restaurants and pool area. However the staff was fantastic - wonderful experiences with the doorman (from LA originally - I’m so sorry I didn’t get your name) front desk (Marisol) and everyone we encountered. Only note was that the pool bar was understaffed so there was a long wait for service. Location was perfect - so many things in walking distance. Great hotel and would stay again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in every way! Nothing we didn’t love about this hotel and will definitely be back!
Stayed 3 nights in Feb 2025

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Great staff. We had a wonderful stay ... As the management is still doing renovations I would like to suggest adding a few more art work pieces to the rooms. They are clean, well appointment but feel a bit sparse. The artwork in the lobby is gorgeous. Terrific staff at this hotel. We stayed three nights and had a wonderful time. The views from the pool area are so beautiful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

2/10 Terrible

Lori, Eugene

Disliked: Staff & service
Did not accommodate me at all.
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald, Dana Point

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful new hotel in the heart of Palm Springs. Our room was nicely decorated and very comfortable. While the lobby is on ground level, all hotel rooms are above on the second and third levels. The Thompson's pool area is quite nice, though we didn't utilize it this trip due to the weather. The hotel restaurant and bar seem to both be very popular, with good reason. Parking is valet-only (which I wasn't thrilled about); however they offered electric vehicle charging at no additional charge. Both were included in the "resort fee."

10/10 Excellent

Minnette

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hot water was not consistent. Had issues with the shampoo and other shower containers not operating correctly. Hotel was nice and would go back but they are still working out some items with a new hotel. Location was great.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rachael

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new addition to PS!

My husband and I had a wonderful stay at The Thompson. We had been to Palm Springs before, but it was nice to stay somewhere that was more centrally-located. (Definitely walkable, you can also easily take an Uber to most other spots in Palm Springs within 10-15 min.) Service was warm and they are incredibly dog-friendly, even in the restaurant/bar, which was a big plus for us as we brought along our pup. The other draw (as is with Thompson Hotels in general) is the design - while the hotel isn't fully finished yet, the rooms are thoughtfully appointed, chic, have great lighting in the bathroom, and very comfortable beds. I believe most if not all of the rooms on the property have a balcony. My only criticism here is that our room faced a somewhat busy street, and you could hear the traffic in the evenings - but we're from NYC, so it wasn't a deal-breaker for us. We didn't get to use the pool, but it looked great, and the gym was spacious and relatively well-equipped. Lola Rose (the property's bar and restaurant) was also a nice spot to hang out for a drink and a bite, although service was a little more on "Palm Springs time" unless you are in the main dining room. Overall, a nice spot to stay that I would recommend if you wanted to be more central, and especially wonderful if you have a dog.
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Stayed 1 night in Jan 2025