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Room type Options Nightly price Book
Standard Room (Extra Bed 2 adults + 1 child)
23 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Double Room
23 square metres
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Standard Room (Extra Bed 3 adults)
23 square metres
1 Double Bed and 1 Twin Bed 3 Twin Beds
Room sleeps 3 guests
Select dates to see price
Basic Double Room
Room with view
17 square metres
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, View
23 square metres
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Pet-friendly hotel connected to a shopping center in Portopí with free parking

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Business centre
Laundry facilities

A stay at Hesperia Ciudad de Mallorca places you in the heart of Palma de Mallorca, within a 10-minute walk of Port of Palma de Mallorca and Porto Pi Centro Comercial. This hotel is 1.6 mi (2.5 km) from Cala Mayor Beach and 3 mi (4.8 km) from Cathedral of Santa Maria of Palma.

Make yourself at home in one of the 60 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and blackout drapes/curtains.

Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services.

Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Palma de Mallorca? This hotel has 2906 square feet (270 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 60
  • Number of floors - 3
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Outdoor seasonal pool
  • Tours/ticket assistance
  • Free WiFi
  • Conference space size (feet) - 2906
  • Conference space size (meters) - 270
  • Free self parking
  • Number of poolside bars - 1
  • Luggage storage
  • Terrace
  • Food and water bowls
  • No accessible shuttle
  • Registration desk height (inches) - 30
  • Registration desk height (centimetres) - 100
  • Lift door width (inches) - 40
  • Lift door width (centimetres) - 110

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hesperia Ciudad de Mallorca offers 60 accommodations with minibars and safes. Digital television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Free WiFi
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Laptop-friendly workspace
  • Closed-captioned TV
  • Wardrobe
  • Hardwood flooring in room

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:30 AM and 11:30 AM.

Room service (during limited hours) is available.

Nearby Things to do

  • Casino nearby

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of EUR 20 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, Barclaycard, debit cards, and cash. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

UnionPay

Staffed front desk

Online Penalty Collection

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hesperia Ciutat
  • Hesperia Ciutat Hotel
  • Hesperia Ciutat Hotel Mallorca
  • Hesperia Ciutat Mallorca
  • Hesperia Mallorca
  • Hesperia Ciutat De Mallorca Hotel Palma De Mallorca
  • Hesperia Ciutat De Mallorca Palma
  • Hesperia Ciutat Mallorca Palma De Mallorca, Majorca
  • Hesperia Ciutat Mallorca Hotel Palma de Mallorca
  • Hesperia Ciutat Mallorca Hotel
  • Hesperia Ciutat Mallorca Palma de Mallorca
  • Hesperia Ciudad Mallorca Hotel Palma de Mallorca
  • Hesperia Ciudad Mallorca Hotel
  • Hesperia Ciudad Mallorca Palma de Mallorca
  • Hesperia Ciudad Mallorca
  • Hesperia Ciudad De Mallorca Palma De Mallorca
  • Hesperia Ciutat De Mallorca Palma
  • Hesperia Ciutat De Mallorca
  • Hesperia Ciudad de Mallorca Hotel
  • Hesperia Ciudad de Mallorca Palma de Mallorca
  • Hesperia Ciudad de Mallorca Hotel Palma de Mallorca

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal outdoor pool closes in October.

Only registered guests are allowed in the guestrooms.

Contactless check-in and contactless check-out are available.

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