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Hotel Bordoy Cosmopolitan

4.0 star property

Photo gallery for Hotel Bordoy Cosmopolitan

Luxury Room | View from room
Lobby
1 bedroom, minibar, in-room safe, desk
View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa

Explore the area

View map
Carrer de la Mar d'Aral, 4, Las Maravillas, Palma de Mallorca, Mallorca, 7610
  • Place, Playa de Palma
    ‪8 min walk‬
  • Place, Palma Aquarium
    ‪2 min drive‬
  • Place, Platja de Can Pastilla
    ‪3 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪4 min drive‬

Room options

View all photos for Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Twin Room, Balcony

8.4 out of 10
Very good
(12 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Balcony, Pool View

Twin Room, Balcony, Pool View

Twin Room, Balcony, Pool View

7.6 out of 10
Good
(10 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Balcony

Single Room, Balcony | View from room

Single Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, Balcony (2+1)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Balcony (2+1)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, Terrace (2+2)

Terrace/patio

Suite, Terrace (2+2)

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Balcony (2+2)

1 bedroom, minibar, in-room safe, desk

Family Room, Balcony (2+2)

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Balcony

1 bedroom, minibar, in-room safe, desk

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room, Balcony (2 pax)

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Balcony (2 pax)

  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Palma de Mallorca

When you stay at Hotel Bordoy Cosmopolitan in Palma de Mallorca, you'll be connected to the convention center, a 2-minute drive from Playa de Palma and 8 minutes from El Arenal Beach. .This spa hotel is 10.4 mi (16.7 km) from Port of Palma de Mallorca and 8.5 mi (13.8 km) from Cathedral of Santa Maria of Palma.

What's nearby

  • Playa de Palma - 8 min walk - 0.7 km
  • Palma Aquarium - 2 min drive - 2.5 km
  • Platja de Can Pastilla - 3 min drive - 4.2 km
  • El Arenal Beach - 4 min drive - 3.9 km
  • Port of Palma de Mallorca - 17 min drive - 18.1 km

Getting around

  • Marratxi Poligon Station - 13 min drive
  • Son Costa-Son Fortesa Station - 14 min drive
  • Palma de Mallorca Airport (PMI) - 10 min drive

Restaurants

  • ‪Restaurante Tabana - ‬7 min walk
  • ‪Restaurante Tabana - ‬7 min walk
  • ‪Deutsches Eck - ‬9 min walk
  • ‪Casa Leone - ‬7 min walk
  • ‪Bella Italia - ‬8 min walk

About this property

Hotel Bordoy Cosmopolitan

Hotel connected to the convention center in Palma de Mallorca with 2 outdoor swimming pools
Hotel Bordoy Cosmopolitan offers 227 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a 24-hour health club.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 227 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 9 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 1969
  • Communal living room
  • Reception hall
  • Renovated entire property - April 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 39-inch TV with satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 9 for children
  • Late check-out fee: EUR 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Cosmopolitan Playa de Palma
Hotel Cosmopolitan Playa de Palma
Hotel Cosmopolitan Playa De Palma, Majorca
Hotel Cosmopolitan Playa De Palma

Hotel Bordoy Cosmopolitan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 424 out of 1001 reviews
Rating 8 - Good. 424 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

I had a meeting at Palma airport so a quick one night stay. Hotel is clean and welcoming, nice pool area and really nice spa. Room was relatively basic but comfortable. The only thing which let it down was breakfast which wasn’t that great, but the food from the pool bar was ok. Really friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Leonie

Stayed 3 nights in Jul 2025

8/10 Good

Brian

Stayed 1 night in Jul 2025

10/10 Excellent

Inga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Jul 2025

8/10 Good

Mairi, East Kilbride

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about 5-10 mins walk from the beach area which was perfect for us. #23 bus directly opposite hotel (every 30 mins) or #25 (every 10 mins) from the street parallel to beach to Palma. 2E in cash, no cards. Taxi from airport around 20E. The rooms are modern and bright - the sink being in the room was a pain though. Our pool view room was right in a corner meaning the balcony looked onto other rooms rather then being more private - we did get moved room without fuss which was appreciated. All staff were friendly and welcoming, the pool area was lovely and we never had an issue getting a lounger (either at 1030 or later around 1530) but it did get busy at times. The food truck was nice for lunch and I thought the prices were all v reasonable. There were few children - my daughter at 11 was the only one at the pool one day! - but that suited us perfectly. A few groups of lads/girlie trips but nothing raucous. When going down to the beach area turning left leads to Arenal which is the party zone, but towards the right was a bit quieter. Plenty restaurants to choose from. We were room only but paid one day for breakfast in hotel - it was nice and plenty choices. Overall, we enjoyed our stay and would def consider this hotel again when coming to Palma. PS I’m positive the Expedia website said there was a swim up bar and mini golf - we found no evidence of either 😂 although there was waiter service round the pool.
Stayed 5 nights in Jul 2025

10/10 Excellent

Luqmaan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, really.
Stayed 2 nights in Jul 2025

10/10 Excellent

Monique Elizabeth

Stayed 2 nights in Jul 2025

10/10 Excellent

Leonie Viktoria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wir waren zum feiern da, würden aber auch so zum Urlaub machen kommen. Wir waren sehr positiv überrascht vom Frühstück. Die Auswahl war wirklich sehr groß und sehr gut. Auch die Zimmer waren sehr schön und vor allem die Dusche war sehr groß und schön. Auch wenn der Flur nicht so viel versprechend aus sah, war das Zimmer sehr überzeugend. Rezeption war immer besetzt und sprachen auch alle deutsch. Wir würden dieses Hotel sowohl zum feiern am Ballermann empfehlen als auch zum erholsamen Strand Urlaub.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ellen

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2025

8/10 Good

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, affordable experience. Food was good, plenty of options and cuisines avaliable at breakfast and dinner. Staff were moslty attentative and polite. Rooms are very well designed and clean. Spa area and outside pool are well kept. Gym is very basic but pretty standard/accapatable for a hotel. Being a solo british traveller I was naive to the area being a hot spot for german travellers and party goers. But the hotel is well situated to travel to all the hotspots on the island.
Stayed 3 nights in Jun 2025

6/10 Okay

Lisa, San Carlos

Liked: Cleanliness, amenities, property conditions & facilities
This is a budget hotel. Most guests are young and tattooed. The room aaa clean and ac worked well.
Stayed 1 night in Jun 2025

6/10 Okay

Gaye

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff super friendly and location is quiet. I chose this hotel due to VIP access. However our rooms weren’t even on the same floor, i asked but receptionist said not possible. Also no room upgrade, No acknowledgment as Expedia VIP. I had to show proof that we were entitled to a free bottle of wine. We arrived at 1:00am and a cockroach welcomed us in the bathroom!!!
Stayed 5 nights in Apr 2025

8/10 Good

NARINDER

Stayed 4 nights in Oct 2024

10/10 Excellent

arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay. nothing to complain about. loved every minute of it. breakfast was fantastic ! thank you for everything.
Stayed 9 nights in Aug 2024

6/10 Okay

Jo

Travelled with group
Liked: Cleanliness, staff & service, amenities
This was an interesting stay not realising the intimacy of the bathroom facilities. Hotel Room is petite with the wash basin being in the main room. The toilet and shower are just off the room with little privacy I was away with a friend and it’s a good thing we have been friends a long time as there was nothing that couldn’t be seen. Only a thin glass door separated you from someone on the toilet Breakfast choice was good and staff friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

8/10 Good

Zachary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Careful of the cab drivers in the areas when coming back from nights out. What should be a 7 euro trip might be 50 depending on who’s driving.
Stayed 3 nights in Sep 2024

6/10 Okay

Georgina

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Christine

Travelled with family
Disliked: Staff & service
We were put in an accessible room, no issue. As i had a quick shower, my daughter tells me its flooding. The shower drain was near full clogged. We moved most things up but bedding got wet. Housekeeping came, gave me a dirty look and called manager on duty late at night. How is it my daughter, myself in nothing more than a towel, the male manager and i were trying clean it up. Zero consideration that i was in a towel nd we are cleaning more than anyone else. We kept putting more towels around bed as never soaked it from under there. While manager was very nice, apologetic......thats it?? Skip this place. Much nicer near!!!!workers are a joke and rude!
Stayed 1 night in Jul 2024

10/10 Excellent

Talya

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing host! Loved our stay
Stayed 1 night in Jun 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a young hotel, staff were excellent
Stayed 5 nights in Aug 2024

8/10 Good

Floor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 5 nights in Jul 2024

8/10 Good

Marie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were relatively small but they were clean. Easy walk to the beach and other restaurants.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias Gonzalo for the best customer service .
Stayed 2 nights in Jul 2024