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Way too many stairs on unbelievable

Do not recommend staying. 1. Hotel doesn’t have bathroom drain piping that would be complaint with North American standards. No P traps on any drains, (we were in more than one room) 2. Hotel staff accused us of ordering breakfast for room service and made a huge deal out of it. We never ate breakfast at the hotel. If you stay at this hotel demand they block charges to room service and require payment upon any food delivery. 3. The clothing cabinet was the only place I could store my suit. The cabinet had some strange smell and the suit reeked. I asked front desk to recommend a ‘dry cleaner’. They sent staff up to manage. I showed staff the label on the suite, “dry clean only”. Hotel Essencia washed suite like regular clothes and used either heavily scented soap or fabric softener. The size of the suit changed and it stretched significantly. The jacket looked horrible. My custom tailored suit no longer fits at all. 4. Do not recommend renting a car from Hotel Essencia. The experience is not the same as a professional car rental company and cost more. Find safer rental companies towards the airport from downtown. Our room on the 3rd floor smelt terribly of sewage late at night. We found a hotel with traps on all drains in the bathroom and enjoyed staying there.

Airport shuttle is a plus, great location with a lot of dining options, near downtown n boulevard bay walk, staff is helpful n friendly.

Friendly and efficient staff

Front desk needs to be welcoming, smile to the guests. There faces look like they are not happy.

The room was clean and spacious, the Staff was fantastic in being both extremely kind and helpful. The restaurant was exceptionally good both the Breakfast and dinner entrees were excellent. I spent a few weeks at The Lighthouse and will absolutely recommend a stay. JB