Had an excellent family vacation time at this hotel. The property is well-maintained, rooms are spacious and clean, breakfast options were good, and the staff at the reception were very welcoming and professional. The overall atmosphere was comfortable and family-friendly, making our stay enjoyable.
However, one major disappointment was that we had booked a beach-front view room, but due to overbooking, it was canceled without prior notice. This was a surprise at check-in, which was very inconvenient since we specifically traveled with family for the beach-view experience. While the hotel provided complimentary perks as compensation, it would be better to ensure that reservations are honored or, at the very least, communicated in advance. For families traveling with specific expectations, this kind of change can affect the entire experience.
Overall, it was a pleasant stay, but the hotel should improve on reservation management to avoid such situations in the future.