6/10 Okay
Joyce S.
16 Apr 2026
There was MUCH construction which was not tole to us. The lagoon pool was closed. Only one small pool open and NOT heated even though the temp was cold! The hot tub was HALF full of water and was never filled! The condo was ok cleaned but not perfect.. NO toilet paper, not even a partially filled roll in any of the bathrooms, NO garbage bags in the trash cans in the kitchen. The beds were not completely made, with the top sheet laying under the pillows! I used to own vacation rentals and the LAST thing customers want is to rush to get ther, run into the condo to use the bathroom, have no toilet paper, go to throw awary garbage and have no garbage bag, and go to bed and find out you have to unmake the bed and put on the top sheet! I realize that some people do not use a top sheet, but most do and it would be a lot easier to remove a top sheet on a fully made bed that to take everything off to add a top sheet! Cleaners not doing a good job and I know I paid well for cleaning! With all the construction and pool and hot tub closuses, I need a refund of at least half.!!!
Joyce S.
Stayed 7 nights in Mar 2026















