Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.
A business center is on site at this 3.5-star property. Event facilities measuring 1076 square feet (100 square meters) include conference space. This Colonial hotel also offers a library, a terrace, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 12 km and an airport shuttle (available 24 hours). Complimentary uncovered self parking is available on site.
Casa de Hacienda Su Merced has designated areas for smoking.