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Residence Inn Jackson

3.0 star property

Photo gallery for Residence Inn Jackson

Lobby lounge
Indoor pool
BBQ/picnic Area
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪4 min drive‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
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About the area

Jackson

Located in Jackson, Residence Inn Jackson is in the suburbs, a 5-minute drive from West Tennessee Healthcare Sportsplex and 5 minutes from Music Highway Crossroads. .This hotel is 3.3 mi (5.3 km) from Jackson Tennis Center and 3.7 mi (5.9 km) from The Ballpark at Jackson.

What's nearby

  • West Tennessee Healthcare Sportsplex - 4 min drive - 5.3 km
  • The Ballpark at Jackson - 4 min drive - 5.9 km
  • Old Hickory Mall - 5 min drive - 7.4 km
  • Casey Jones Village - 5 min drive - 8.4 km
  • Union University - 5 min drive - 8.8 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Jonathans Grille - ‬5 min drive
  • ‪Casey's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Residence Inn Jackson

Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 96 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Residence Inn Jackson. A complimentary full breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 11 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Residence Inn Jackson Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 398 out of 652 reviews
Rating 8 - Good. 111 out of 652 reviews
Rating 6 - Okay. 63 out of 652 reviews
Rating 4 - Poor. 27 out of 652 reviews
Rating 2 - Terrible. 53 out of 652 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

10/10 Excellent

claretha

Stayed 1 night in Nov 2025

8/10 Good

BRYAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room; extra space. Room was on side by interstate; very noisy all night with passing trucks. Crack in bathroom sink.
Stayed 1 night in Nov 2025

10/10 Excellent

Amber

Stayed 1 night in Nov 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room for the most part was clean. Thier was a couple piles of hair in the closet. I stayed in room 203 it smelled of ramen strongly which is to be expected in rooms with a kitchenette.the staff was all super freindly the breakfast was delicious dj went above and beyond
Stayed 4 nights in Nov 2025

10/10 Excellent

Donovan

Stayed 3 nights in Nov 2025

10/10 Excellent

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Bryon

Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Stayed 2 nights in Nov 2025

10/10 Excellent

Sheree, jackson

Stayed 1 night in Nov 2025

4/10 Poor

Chelsea

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Room was so beyond dusty! The headboard had dust all over it and the couch and light fixtures! The headboard had so much dust I had to wipe it off before I could go to sleep it was filthy , I felt like dust was getting in my mouth the whole time I was laying down. I truly would like a refund honestly. The staff were nice. And the hotel it’s self was nice. But the cleanliness was not good at all!
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

6/10 Okay

Takiyah

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff are nice and professional. Food/options were great. . A few issues with the room.
Stayed 2 nights in Nov 2025

10/10 Excellent

louie

Liked: Cleanliness, property conditions & facilities
Room was excellent! Staff was superb! I left my purse in the room when we checked out and when I realized it, I called to inquire and the front desk lady went to check in the room herself. When it was found, they locked it up until I was able to return and pick it up. They were so kind and so honest. I will definitely stay here again.
Stayed 1 night in Nov 2025

8/10 Good

Ken

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and convenience
Stayed 3 nights in Nov 2025

8/10 Good

Gurdon, ROWLETT

Liked: Cleanliness
Room appeared clean, staff was pleasant, breakfast cook was especially nice and welcoming.
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing clean and quiet.
Stayed 1 night in Mar 2025

8/10 Good

Lesley Anne, Tucson

Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Great breakfast
Stayed 1 night in Nov 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, amenities
Room was clean and comfortable. The staff was friendly and the breakfast was hot and very good. Over all it was a good stay. My only complaint would be the bed was not that comfortable and the place needs to be renovated as far as new carpet and fresh paint, but over all it was a good place to stay.
Stayed 3 nights in Nov 2025

8/10 Good

Kelvin

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast and the staff was very nice. Love the huge TV and good clear picture. Would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chiquilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole experience was wonderful!!
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Stayed 1 night in Oct 2025

2/10 Terrible

Melanie M

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We unfolded the bed and there was no sheet or matress covers. Large stains on the matress. Something on the fridge handle. We were in the room less tgen 5 minutes and refund was denied. I would nevee book this brand of hotel again.
Gross
Nasty
Dirty
Sloppy
Stayed 1 night in Nov 2025