Compare Romantic Hotels in Pawleys Island

The staff was excellent, very customer service oriented

Had to be moved to another room due to the first room door would not shut completely. No towels in the first room when they moved us the card key worked on both rooms. Faucet in bathroom was very loose. Getting ready to come off.Breakfast was a little disappointing not much to choose from.

After a 6-hour drive, my stay began with a frustrating check-in. The night clerk’s communication was unclear and dismissive. I was asked to step aside, then called back without explanation, and later handed paperwork with no guidance after returning from my car when tap-to-pay wasn’t accepted. Dining that evening raised concerns as well. My 3 year old child was given fries with sriracha ketchup without any warning, despite saying he was hungry. He kept saying they were spicy, and the server never acknowledged it, even though regular ketchup was available. The next morning, while ordering breakfast to go, I was mid-sentence asking about timing when staff walked away to assist another table. She later returned, slid the bill over with little interaction, gave nearly incorrect change, and then asked for a tip. When I expressed that the interaction felt rude, the apology didn’t feel genuine. Additionally, housekeeping knocked twice before checkout time, which felt intrusive. Overall, the experience lacked professionalism, communication, and attentiveness. As someone with years of dining room management experience, I know the standard of service—and this fell short. I also left feeling uncomfortable with how I was treated and questioned whether all guests are given the same level of respect.

This property was a lovely home away from home for my family.

Rooms

I was on the 2nd floor and It was a nice quiet hotel. I dint hear people yelling or running up and down the halls. Theres a pond out front you can feed the turtles. They swim up to you looking for food.